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ManageEngine vs SpiceWorks
May 17, 2023 | Author: Sandeep Sharma
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ManageEngine crafts comprehensive IT management software for all your business needs. We have complete and easy solutions for even your most difficult IT management problems, from keeping your business safe, to ensuring high availability, to making your users happy. We’re bringing IT together so you don’t have to.
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Spiceworks bundles network monitoring, helpdesk, UPS power management, PC inventory tools, an online community, and much more. All in one spot. All for free.
ManageEngine and Spiceworks are both popular IT management software solutions, but they differ in terms of features, pricing models, and target audiences. ManageEngine offers a wide range of IT management tools, including network monitoring, help desk, asset management, and security management. It is known for its comprehensive feature set, scalability, and enterprise-grade capabilities. ManageEngine caters to larger organizations and IT teams that require advanced functionalities and integration with other enterprise systems. On the other hand, Spiceworks provides a suite of free IT management tools that target small to medium-sized businesses. It offers features like network monitoring, help desk, inventory management, and community support. Spiceworks is known for its user-friendly interface, community-driven approach, and cost-effectiveness. It is suitable for smaller organizations with limited budgets and simpler IT management needs.
See also: Top 10 Helpdesk software
See also: Top 10 Helpdesk software
ManageEngine vs SpiceWorks in our news:
2014. TeamViewer integrated with Spiceworks
The remote support tool, TeamViewer, has now been integrated with the IT Help Desk service provided by Spiceworks, an IT community platform. This integration allows users, specifically support agents, to create and join support sessions directly from the Spiceworks help desk. Customers can effortlessly connect with a simple click. The TeamViewer Management Console and TeamViewer client provide an overview of the ongoing Spiceworks sessions. Additionally, connection reports are now included within the corresponding ticket for easy reference. Spiceworks, which boasts a user base of over 5 million IT professionals, serves as a platform for connecting, managing technology environments, and staying updated on the latest technology products and services.
2010. SpiceWorks combines Service Desk, online-community and Marketplace
SpiceWorks - is an IT infrastructure management system for small businesses. It's currently being used by over 1,000,000 IT professionals. And one of the main reasons is that it's. The freemium model is absolutely fair as the advertising banner is displayed in the software web interface. But the most interesting thing about SpiceWorks - is an in-built community for IT professionals, which allows admins to solve many problems with the help of crowdsourcing. The community includes forum where you can ask for advice, groups for communication or collaboration, wiki with useful how-to articles and ratings of hardware and software with reviews. And, of course, this community is an excellent environment for running Marketplace, where IT vendors can promote their products (post special offers, news, articles) and communicate with their target audiences - IT professionals. ***
2009. Zoho launches cloud version of ManageEngine
Zoho is introducing ManageEngine (its suite of network, systems, and security management software solutions) in a Software-as-a-Service (SaaS) model, starting with OpManager On-Demand, an integrated network and systems management suite. Throughout the year, ManageEngine will continue to release SaaS versions of its entire collection of popular management applications, currently utilized by over 35,000 companies worldwide. ManageEngine OpManager On-Demand captures fault and performance data from servers, desktops, and applications, and presents this information in a business-centric management view that highlights the impact of infrastructure disruptions on business services. The application being offered as a service eliminates the need for administrators to purchase and provision servers, saves time on software installation and configuration, and offers licensing fees based on a pay-as-you-go model. These benefits significantly reduce costs, effort, and time-to-value.
