ManageEngine vs SpiceWorks
Last updated: June 19, 2014
ManageEngine crafts comprehensive IT management software for all your business needs. We have complete and easy solutions for even your most difficult IT management problems, from keeping your business safe, to ensuring high availability, to making your users happy. We’re bringing IT together so you don’t have to.
Spiceworks bundles network monitoring, helpdesk, UPS power management, PC inventory tools, an online community, and much more. All in one spot. All for free.
ManageEngine vs SpiceWorks in our news:
2014 - TeamViewer integrated with Spiceworks to win over OTRS
Remote support tool TeamViewer is now integrated with IT Help Desk service combined with IT community Spiceworks. From now users (support agents) are able to create and join support sessions directly from the Spiceworks help desk. Customers can connect with a simple click. An overview of current Spiceworks sessions is available in the TeamViewer Management Console and TeamViewer client. Connection reports are added to the corresponding ticket. Spiceworks is used by more than 5 million IT professionals to connect with one another, manage technology environments and learn about the latest technology products and services.
2010 - SpiceWorks combines Service Desk, online-community and Marketplace to defeate ManageEngine ServiceDesk
SpiceWorks - is an IT infrastructure management system for small businesses. It's currently being used by over 1,000,000 IT professionals. And one of the main reasons is that it's. The freemium model is absolutely fair as the advertising banner is displayed in the software web interface. But the most interesting thing about SpiceWorks - is an in-built community for IT professionals, which allows admins to solve many problems with the help of crowdsourcing. The community includes forum where you can ask for advice, groups for communication or collaboration, wiki with useful how-to articles and ratings of hardware and software with reviews. And, of course, this community is an excellent environment for running Marketplace, where IT vendors can promote their products (post special offers, news, articles) and communicate with their target audiences - IT professionals.
Although SpiceWorks requires software installation it works in a browser (it contains an in-built web server). The system is able to scan the local network and monitor the work of devices and software in it. If something happens, the system notifies the admin by email, Twitter or mobile client alert. Although SpiceWorks works only on Windows, it can monitor Mac / Linux computers in the network.
Of course, SpiceWorks contains Service desk to manage IT assets and control user requests. The system allows you to set ticket handling rules, assign ticket owner and collaborate on tickets. Users can add requests by email or on the User Portal.
2009 - Zoho launches cloud version of ManageEngine
Zoho is making ManageEngine (its suite of network, systems and security management software solutions) available in SaaS model, beginning with OpManager On-Demand, an integrated network and systems management suite. Throughout the year, ManageEngine will continue rolling-out SaaS versions of its complete family of popular management applications, which today are used by more than 35,000 companies around the world. ManageEngine OpManager On-Demand collects fault and performance data across servers, desktops and applications and displays that information in a business-centric management view, illustrating the way business services are impacted by any disruption in the infrastructure. Because the application is offered as a service, there is no need for administrators to buy and provision servers; no time spent installing and configuring software; and licensing fees are based on a pay-as-you-go model; all of which significantly reduces cost, effort and time-to-value.