KISSmetrics vs Totango
KISSmetrics takes all the data you’re collecting and ties it to real people. Every last piece gets connected to a real person. All of it. It doesn’t matter if people bounce around between different browsers and devices. Or even if it takes them 6 months to come back. You’ll see what real people do. You get all the reports that you’ve come to expect from analytics. Funnels, cohorts, revenue, metrics, it’s all there. You’ll also get the one thing you won’t be able to live without: people.
Customer Success and User Engagement Management Service for Online Businesses. Listen to buy and churn signals from product usage data. Understand which customers need your attention and why. Engage with customers in a whole new way to maximize revenue.