JIRA vs Smartsheet

2022. Atlassian acquires Percept.AI



Atlassian has acquired Percept.AI, an AI company that offers an automated virtual agent support solution — a chatbot, basically — based on a proprietary AI engine for natural language understanding. Atlassian plans to integrate this virtual agent technology into Jira Service Management, its tool for helping IT teams provide better service to employees and customers. Powered by our data-driven proprietary technology, the Percept.AI platform has a self-evolving ability to keep learning from all customer interactions, while enabling everyone on your team to have full control of the AI agent’s behavior and voice.


2021. Atlassian launches Jira Work Management for every team



Atlassian today announced a new edition of its Jira project management tool, Jira Work Management. The company has long been on a journey of bringing Jira to teams beyond the software development groups it started out with. With Jira Service Management, it is successfully doing that with IT teams. With Jira Core, it also moved further in this direction, but Jira Work Management takes this a step further (and will replace Jira Core). The idea here is to offer a version of Jira that enables teams across marketing, HR, finance, design and other groups to manage their work and — if needed — connect it to that of a company’s development teams.


2020. Atlassian acquires asset management company Mindville



Atlassian today announced that it has acquired Mindville, a Jira-centric enterprise asset management provider. With this acquisition, Atlassian is getting into a new market, too, by adding asset management tools to its lineup of services. The company’s flagship product is Mindville Insights, which helps IT, HR, sales, legal and facilities to track assets across a company. It’s completely agnostic as to which assets you are tracking, though, given Atlassian’s user base, most companies will likely use it to track IT assets like servers and laptops. But in addition to physical assets, you also can use the service to automatically import cloud-based servers from AWS, Azure and GCP, for example, and the team has built connectors to services like Service Now and Snow Software, too. Mindville’s more than 1,700 customers include the likes of NASA, Spotify and Samsung.


2019. Smartsheet acquires Slope to help creatives collaborate



Smartsheet, the project management and collaboration tool has acquired Slope - collaboration tool designed for sharing creative assets. Bringing Slope into the fold will enable Smartsheet users to share assets like video and photos natively inside the application, and also brings the ability to annotate, comment or approve these assets. Smartsheet sees this native integration through a broad enterprise lens. It might be HR sharing training videos, marketing sharing product photos or construction company employees inspecting a site and sharing photos of a code violation, complete with annotations to point out the problem.


2018. Jira Cloud gets Trello-inspired redesign


Atlassian unveiled the next generation of its hosted Jira Software project tracking tool earlier this year. With this launch, Atlassian is now essentially splitting the hosted version of Jira (which is hosted on AWS) from the self-hosted server version and prioritizing different features for both. The new version of Jira has a new, Trello-inspired look and provides new functionality that allows for a more flexible workflow that’s less dependent on admins and gives more autonomy to teams. One feature the team seems to be especially proud of is roadmaps. That’s a new feature in Jira that makes it easier for teams to see the big picture. Like with boards, it’s easy enough to change the roadmap by just dragging the different larger chunks of work (or “epics,” in Agile parlance) to a new date.


2018. Atlassian launches Jira Ops for managing incidents



Atlassian launched a new edition of its flagship product Jira that is meant to help ops teams handle incidents faster and more efficiently. Jira Ops integrates with tools like OpsGenie, PagerDuty, xMatters, Statuspage, Slack and others. Many teams already use these tools when their services go down, but Atlassian argues that most companies currently use a rather ad hoc approach to working with them. Jira Ops aims to be the glue that keeps everybody on the same page and provides visibility into ongoing incidents. With it when an incident happens, you have a central place where you can go, where you can find out everything about the incident. You can see who has been paged and alerted; you can alert more people if you need to right from there; you know what Slack channel the incident is being discussed in. Moreover Atlassian has acquired OpsGenie for $295 million.


2018. Smartsheet got $1.9 billion valuation after IPO



Online project management and crowdsourcing company Smartsheet saw its share prices pop as they made their debuts on to the public markets. Smartsheet closed at $19.50, up 30 percent from its initial price of $15 and giving it a market cap of $1.9 billion. The company is coming to the market with net losses on its balance sheets, but evidence of strong revenue growth. Smartsheet reported a strong 3.6 million users in its IPO filings, with business customers including Cisco and Starbucks. The company brought in $111.3 million in revenue for its fiscal 2018 year, but as with many SaaS companies, it’s going public with a loss.


2017. Collaboration service Smartsheet gets $52M



Smartsheet, the service providing spreadsheet software that lets people set and manage tasks and work across teams of people, has picked up $52 million. The company currently has about 70,000 businesses paying to use the product, ranging from SMBs through to large enterprises. This works out to around 550,000 licensed customers, and “a few million” people who use it free of charge. Smartsheet was an early mover in that space, opening up for business in 2006 as an alternative to Google Docs, Excel and other spreadsheet packages on the market, with a firm focus on offering a way for multiple people to collaborate in those documents to use them more dynamically.


2016. JIRA gets Upwork integration



Project management service JIRA is getting a new feature that will let you easily convert JIRA tickets into job postings on Upwork freelance marketplace. With this new integration, Jira users can now click a button and get a pre-populated form to submit to Upwork’s marketplace. This feature will likely appeal to small businesses that often have a backlog of feature requests and bug fixes they never get to. This is not the first time Atlassian and Upwork have partnered around JIRA. Upwork clients can already link their JIRA tickets to an Upwork account to allow freelancers to track their time, for example. Clients can also use Upwork’s messaging feature to receive updates when a freelancer checks in code to Bitbucket, for example, or update a JIRA ticket.


2014. Smartsheet helps companies to visualize their teamwork


Smartsheet, the spreadsheet-based project and work management platform, is now making it easier for companies to understand how their employees actually work and to get better visibility into what’s happening in their companies. Ideally, that means tracking all the different projects and people involved in them in a company. With Smartsheet Account Maps you can see who runs most of the projects in a group, for example (which is great for when you ask for a raise) or who doesn’t (which isn’t so great when it’s time for your annual report). But you can also see the connections between different groups. By default, Smartsheet makes a basic map available to all users.