Intercom vs LivePerson
Last updated: June 06, 2014
Customer messaging platform which allows businesses to communicate with prospective and existing customers within their app, on their website, through social media, or via email.
LivePerson creates meaningful, real time customer connections that help businesses increase conversions and improve consumer experience. Connects with one of our Business Solutions experts
Intercom vs LivePerson in our news:
2014 - LivePerson buys co-browsing tool Synchronite
Customer service chat provider LivePerson has bought German startup Synchronite to get its co-browsing and video-chat technology. The deal should help LivePerson boost its real-time customer service product by allowing agents to see what the customer sees, so they can guide him through form-filling, completing purchases and other functions of the client’s website. Other outfits doing similar things include Unblu, LiveLook and Firefly. The purchase price for Mannheim’s Synchronite was not revealed.