Insightly vs SugarCRM
Last updated: June 16, 2016
Insightly is a great tool to help small businesses deal with the vital task of managing your contacts, organizations, partners, vendors and suppliers. Using CRM best practices, you can see everything about a contact - from background, email history and important dates, to any projects or opportunities in which they have participated
SugarCRM is an alternative CRM system that is available in both open source and Commercial open source applications. Sugar's functionality includes sales-force automation, marketing campaigns, customer support, collaboration, Mobile CRM, Social CRM and reporting.
Face to face in the news:
2010 - SugarCRM 6 - cloudy open-source CRM to keep up with Insightly
While the main competitors (Salesforce and Microsoft) entertain each other with the lawsuits, SugarCRM gradually strengthens its market position. Yesterday the company officially announced the release of SugarCRM 6. The major changes have affected the interface - it became much easier, more convenient and flexible. Users will be able to leave on screen only these elements that are used. The new convenient contextual search panel lets you view search results without leaving the current page, and the new recent pages panel makes navigation easier. It's interesting that the new interface is available only in payed (Professional and Enterprise) editions, but not in the free Community Edition. Because of this the company received another portion of critics, because it actively uses the "open-source" term for SugarCRM promotion.
SugarCRM 6 continued to move in the strategic direction - it has improved compatibility with cloud platforms. For Windows Azure system even has been certified (and it can work with MySQL, as well as with SQL Azure). As known, SugarCRM contrasts Salesforce's multitenant SaaS-model with its cloud hosting model when the client installs CRM on a cloud platform, pays for it on a monthly basis and may customize it individually, benefiting from the open source. And SugarCRM Professional version costs $30/user/month + a couple of dollars for hosting on Amazon or Azure. While the functionally identical Salesforce Unlimited costs $ 250/user/month.