GoToMeeting vs WebEx

2021. Cisco to acquire startup Socio to bring hybrid events to Webex



Cisco has made an acquisition by purchasing the startup Socio, a company specializing in planning hybrid events that combine both in-person and virtual elements. Socio offers a crucial hybrid event management component that will complement Cisco's existing Webex platform. The objective behind this acquisition seems to be integrating Socio's capabilities with the recently acquired Slido, thereby transforming Webex from a primarily video meeting application into a comprehensive event platform. Socio, established in 2016, has received approximately $7 million in investment capital, as reported by Crunchbase. The company boasts an impressive roster of enterprise clients, including Microsoft, Google, Jet Blue, Greenpeace, PepsiCo, and Hyundai.


2020. Cisco is buying Slido to improve Q&A, polls and engagement in WebEx



While Zoom continues to dominate the videoconferencing landscape, Cisco's WebEx division has demonstrated its commitment to staying competitive by announcing an acquisition. WebEx is acquiring Slido, a company renowned for its platform that enables moderators to manage questions and interactions from a large audience during virtual conferences and live events. Slido's innovative solution allows participants to ask questions in a separate space, and other attendees can upvote the questions they find most valuable, prioritizing them for discussion. Additionally, moderators can conduct polls and receive real-time feedback, fostering better engagement and audience interaction. This approach helps minimize unnecessary disruptions on the main video screen while still giving the audience a voice and the opportunity to actively participate in the conversation. The acquisition of Slido by WebEx strengthens its offerings and showcases its determination to stay at the forefront of the videoconferencing industry.


2019. GoToMeeting improved AI-transcription in videoconferencing software


LogMeIn has unveiled the latest version of GoToMeeting with a strong emphasis on delivering a user-friendly and intuitive experience, while providing IT departments with enhanced control over deployment, management, and security. This new release includes a range of updates aimed at improving the collaboration platform's ease of use for both IT and users, spanning pre-meeting, during-meeting, and post-meeting functionalities. These updates include a completely redesigned video-first interface that is consistent across all devices, exceptional audio quality, real-time note-taking capabilities, and AI-powered transcription. Furthermore, hosts now have the ability to create multiple personalized meeting rooms, complete with customized branding, enabling teams to instantly collaborate whenever needed. GoToMeeting has also made updates to its popular calendar plugins and integrations, offering seamless compatibility with Office 365, Outlook, GSuite Calendar, Salesforce, and more. Additionally, GoToMeeting remains committed to supporting integrations with tools like Slack and Zoho.


2018. Webex Teams gets BroadCloud Calling integration



Webex Teams, a collaboration service that facilitates continuous teamwork through video meetings, group messaging, file sharing, and whiteboarding, has enhanced its capabilities with the integration of cloud calling using the enterprise-grade cloud-based PBX phone system, BroadCloud Calling. This integration enables Webex Teams to become a comprehensive unified communications (UC) application, aligning with the original vision of UC. Webex Teams was introduced earlier this year as a result of Cisco merging its two collaboration platforms, Webex and Spark, into a unified platform. With the addition of calling functionality to its existing content sharing and messaging features, Webex Teams offers a seamless and all-encompassing collaboration solution.


2018. GoToMeeting added AI transcription, Amazon Alexa integration



LogMeIn has recently implemented updates to its GoToMeeting video and audio conference platform, introducing several new features. These enhancements encompass a text chat function, an AI transcription service, and integration with Amazon's voice assistant, Alexa. The Business Messaging feature facilitates one-to-one or group chats among employees and external clients through the GoToMeeting desktop application or a standalone mobile app. With just a single click, users can seamlessly transition from a message thread to a video or audio conference. Additionally, the Smart Meeting Assistant transcribes meeting audio and securely stores the text in the cloud, enabling easy sharing afterwards. This advancement eliminates the need for attendees to worry about note-taking and allows them to concentrate fully on engaging in discussions with colleagues.


2018. Cisco morphed Spark into Webex



Cisco has announced that its team messaging app, Spark, will undergo a rebranding and integration into its Webex platform. The decision entails discontinuing the Cisco Spark brand and introducing Webex Teams as its successor. Webex Teams will incorporate all the collaborative functionalities of Spark, such as persistent messaging, whiteboarding, easy guest access, and content sharing. Additionally, Cisco has introduced a new videoconferencing app called Webex Meetings, which will replace Spark's existing meeting app. Previously, Spark video meetings operated separately in the public cloud, rather than within Webex data centers. Consequently, both Webex Meetings and Webex Teams will now operate on the Webex infrastructure backbone.


2018. Cisco acquired Accompany to add AI to Webex



Cisco has made an agreement to purchase the startup Accompany, known for its utilization of artificial intelligence to create comprehensive databases containing information on individuals and their professional relationships within organizations. This technology functions as a personal assistant, equipping executives with the necessary context prior to conversations and meetings. Cisco intends to integrate Accompany's technology into its collaboration products, such as incorporating company and individual profiles into Webex meetings. The acquisition will involve a payment of $270 million in cash and stock, as confirmed by Cisco.


2018. Cisco Spark & Webex combine into single collaboration platform



Cisco has taken a step towards streamlining its collaboration offerings by merging its two separate packages, Spark and WebEx, into a unified platform. This decision was driven by Cisco's development of these similar packages independently, which resulted in market and sales channel confusion. With the introduction of Webex Teams, Cisco has combined the collaboration features from Spark and WebEx, including whiteboarding, persistent messaging, roster management, meeting controls, and content sharing. Previously, Cisco Spark utilized the Control Hub as its management tool with basic analytics capabilities, while WebEx customers relied on the separate Site Admin tool for analytics. Now, the Control Hub supports both WebEx Meetings and WebEx Teams, providing comprehensive analytics functions for WebEx users.


2017. GoToMeeting unveiled conference room solution


GoToMeeting has introduced GoToConference, an all-in-one hardware system designed for effortless setup of small to mid-sized conference rooms, allowing instant participation and hosting of meetings. With cost-effectiveness and simplicity in mind, GoToConference ensures high-quality video and audio for your meeting spaces. The devices seamlessly work together, enabling IT or AV technicians to swiftly establish a video conferencing hub within minutes. Just connect the devices to a screen, power them on, and you're good to go. The GoToConference bundle includes all the necessary hardware and software components to set up a huddle room swiftly. Initiating a meeting or inviting participants is a breeze - simply click "Start" or enter the meeting ID. The GoToConference package includes a USB conference phone, a Logitech webcam with 1080p HD resolution, a Chromebox computer, a wireless keyboard and touchpad, as well as a GoToConference subscription.


2016. Citrix sold GoToMeeting to LogMeIn



LogMeIn and Citrix's GoTo collaboration spin-off are set to merge in a $1.8 billion deal. This development follows Citrix's announcement 10 months ago about its intention to spin off the GoTo division, which focuses on collaboration, in order to refocus on its core virtualization business. Through this merger, LogMeIn and GoTo will significantly enhance their competitive position. The companies have plans to establish a stronger management team, align their go-to-market strategies, and consolidate their product lines into a unified portfolio. It is expected that the combined vendor will streamline its value proposition by eliminating redundant features and tools, potentially including GoToMyPC, which competes with LogMeIn's flagship remote desktop tool, and LogMeIn's join.me online meeting software.