Gainsight vs Totango


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Gainsight
Gainsight solution provides analytics to fuel customer retention, workflow to drive up-sell and cross-sell, and insights to catalyze customer
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Totango
Customer Success and User Engagement Management Service for Online Businesses. Listen to buy and churn signals from product usage data. Understand which customers need your attention and why. Engage with customers in a whole new way to maximize revenue.
Gainsight vs Totango in our news:


2014 - Customer success service Gainsight raised $25 million



Service Gainsight that helps to ensure that account managers can do their jobs better has raised $25 million in new financing on the belief that as account managers become more central to businesses, the company’s technology will become more central to account managers. The Gainsight software analyzes different aspects of account managers interactions with customers and then creates reports around those interactions, based on the assessment of those interactions the company offers predictive solutions and automates parts of the account management relationship. So far, there are around 100 customers using the company’s service.