Facebook Workplace vs Troop Messenger

June 11, 2023 | Author: Adam Levine
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Facebook Workplace
Facebook Workplace is business alternative to Facebook. Connect everyone in your company and turn ideas into action. Through group discussion, a personalised News Feed, and voice and video calling, work together and get more done. Workplace is an ad-free space, separate from your personal Facebook account.
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Troop Messenger
Troop Messenger – a comprehensive instant messaging app for businesses-small to giant. Instant Messaging, Video Call, Video Conferencing, File Sharing, Desktop Sharing, Work Schedules and Projects on Troop Messenger - The Unified Business Communication Platform
Facebook Workplace and Troop Messenger are both communication and collaboration platforms, but they cater to different user bases and offer distinct features. Facebook Workplace is designed for organizations of all sizes and aims to facilitate communication, collaboration, and knowledge sharing across teams and departments. It leverages familiar social media features, such as newsfeeds, groups, chat, and video calls, to create a unified and engaging work environment. It also integrates with other popular business tools and provides advanced administrative controls. On the other hand, Troop Messenger is specifically built for team collaboration and communication. It offers features like instant messaging, voice and video calls, file sharing, and task management, all within a secure and user-friendly interface. Troop Messenger emphasizes real-time collaboration and provides robust security measures to protect sensitive business data.

See also: Top 10 Team Messaging platforms
Facebook Workplace vs Troop Messenger in our news:

2020. Facebook’s Workplace, now with 5M paying users, adds drop-in video Rooms and more



Facebook has recently unveiled a range of new offerings for its enterprise-oriented chat and video platform, Workplace. These include Workplace versions of Rooms, a video drop-in feature similar to Houseparty, and Work Groups, which enable direct communication among colleagues in smaller groups outside of their wider circle of friends on Facebook. Notably, Workplace users will find the standout feature of Rooms particularly useful. It allows Workplace users to create links that can be accessed by others, even if they are not part of the user's Workplace group or on Facebook. This functionality resembles popular video conferencing platforms like Zoom, where a simple URL link grants entry to anyone with a camera, microphone, browser, and internet connection. Presently, Workplace boasts 5 million paying users, with millions more utilizing the platform for free.


2019. Facebook Workplace dives into enterprise video content management


To leverage the increasing emphasis on video within Facebook's consumer service, Facebook Workplace has taken several initiatives to enhance its own video capabilities. One notable step is the introduction of a dedicated app for the Portal, Facebook's video screen. Additionally, Workplace is introducing new video features, including captions displayed at the bottom of videos, automatic translation for 14 languages, and a new peer-to-peer (P2P) architecture that optimizes video transmission in bandwidth-constrained environments. These enhancements aim to differentiate the Workplace experience and demonstrate its suitability for businesses. While companies may already be using platforms like Slack, Workplace offers a compelling alternative or complement, encouraging businesses to consider adopting or migrating to this platform.


2018. Facebook Workplace gets 50 new app integrations



Facebook has expanded the capabilities of its Workplace business software by incorporating 50 additional app integrations. These integrations include popular platforms like ServiceNow, Atlassian's Jira Cloud, and Microsoft Sharepoint. Initially, Workplace offered only a few integrations such as Office 365, Salesforce, and OneDrive. With the introduction of these new integrations, Workplace is broadening its focus beyond collaboration to include automation and IT integration. Users can access these integrations through the newly introduced Workplace app discovery portal, which also features applications like SurveyMonkey, Cornerstone onDemand, Workday, and Smartsheet.


2017. Facebook Workplace gets standalone mobile apps



The business-oriented version of Facebook, known as Facebook Workplace, has made a significant update by introducing a separate app for desktop and mobile called Workplace Chat, dedicated solely to messaging functionalities. This move allows Workplace users to conveniently access various messaging features, such as screen and file sharing, private and group messages, and video calling, all within a single application. Speaking of video calling, Facebook has plans to incorporate group video calling into Workplace's array of messaging capabilities in the near future. It is worth noting that Facebook Workplace has witnessed considerable growth, with over 30,000 businesses and organizations currently utilizing the platform. This number has more than doubled compared to what Workplace reported six months ago, and prominent names like Starbucks, Spotify, Lyft, and Walmart are among its user base.


2017. Facebook Workplace gets desktop app



Facebook has fulfilled the long-standing request of its users by launching official desktop PC and Mac chat apps that include the highly desired features of screen sharing. Currently, these apps are exclusively available for Workplace, Facebook's enterprise collaboration software, which directly competes with other business applications like Slack. With over 14,000 businesses already utilizing Workplace and paying a fee of $1 to $3 per user, the recent addition of Wal-Mart to its client base further strengthens its position. The introduction of screensharing has the potential to attract more clients to Workplace by offering a superior alternative to the cumbersome screensharing options found in apps such as Skype and WebEx. Facebook's approach of swiftly developing an all-in-one collaboration app signifies its determination to dominate the office space, unlike its competitors who only provide fragmented solutions.


2017. Facebook introduced bots into Workplace



Facebook has recently unveiled several enhancements for its Workplace team communications tool. Notably, the company is introducing bots into the Workplace experience, available in both Messenger and Group chat. This development brings Workplace on par with Slack, which has offered similar bot functionality for some time. These bots are highly capable entities that can be summoned to assist users in various ways. For example, if there is an equipment issue, users can call upon @repairbot to locate someone who can fix it. Developers have the ability to create bots for work chat and Groups, enabling them to perform tasks such as helping with food orders or arranging a Lyft ride. Additionally, Workplace now offers new integrations with Box, Microsoft, and Quip/Salesforce. This means that when a file is shared within a Facebook group, instead of merely displaying a link, a thumbnail of the file will be shown. Clicking on the thumbnail will take users directly to the file, enabling easy editing and commenting.


2016. Facebook Workplace will open app store to compete with Slack



A key factor contributing to the immense popularity of the collaboration service Slack is its seamless integration with third-party business applications. This capability allows teams to effortlessly discuss new deals sourced from CRM systems, process incoming tickets from Helpdesk platforms, and include customers who communicate via Skype in their discussions. Recognizing the value of this approach, Facebook aims to emulate Slack's success by incorporating it into their enterprise social network, Workplace. To achieve this, Facebook has launched a developer platform that facilitates easy integration with other applications. These integrations will subsequently be available for users to discover and install from the Workplace app store. Presently, the network supports integration with Google's G Suite, Microsoft's cloud Active Directory, as well as single sign-on services such as Okta and OneLogin.


2016. Facebook launched enterprise social network Workplace


After two years of testing, Facebook has finally launched its enterprise version of the social network called Workplace. This platform functions as a separate entity for each company, distinct from personal Facebook accounts. Despite the separation, Workplace offers similar social tools including profiles, newsfeeds, groups, chat, live presentations, and video calls. Pricing for the service starts at $3 per user per month. This product is primarily tailored for large companies seeking to connect and collaborate among hundreds or even thousands of employees who may not be familiar with one another. While Workplace is not the first internal social network available in the market, Facebook's entry brings the potential for innovation, similar to how the iPad revolutionized the tablet industry despite not being the first of its kind. Facebook may have a unique approach or "secret ingredient" that could transform the enterprise space. For instance, if many companies adopt Workplace and Facebook introduces inter-corporate social tools, it could yield interesting and impactful outcomes.

Author: Adam Levine
Adam is an expert in project management, collaboration and productivity technologies, team management, and motivation. With an extensive background working at prestigious companies such as Microsoft and Accenture, Adam's in-depth knowledge and experience in the field make him a sought-after professional. Currently, he has ventured into entrepreneurship, owning a thriving consulting and training agency where he imparts invaluable insights and practical strategies to individuals and organizations, empowering them to achieve their goals and maximize their potential. You can contact Adam via email adam@liventerprise.com