Facebook Messenger vs iMessage
Last updated: August 04, 2020
Facebook Messenger is an instant messaging service and software application which provides text and voice communication. Available now for Android and iPhone.
iMessage lets you send messages back and forth with anyone on iPad, iPhone, iPod touch, or a Mac. If you’re a texter, you’ll love Messages on iPhone, iPad, and iPod touch. Now they all come with iMessage, a service that’s an even better kind of texting. Because it’s free for you and anyone texting over Wi-Fi using an iOS device or Mac with iMessage.
Facebook Messenger vs iMessage in our news:
2020 - Facebook Messenger's new chat plugin for business websites allows to reach non-Facebook users
Facebook is making it easier for businesses to leverage its Messenger service on their own websites. Until now the customer chat plugin, that allows customers to talk directly with a business on the business’s own website using the Messenger service, required the website visitors to be logged into Facebook, limiting adoption. The updated plugin will now allow customers to talk to businesses without being logged in, Facebook says. Instead, a “continue as guest” option will be available. However, on the business’s side, they’ll still be able to use all their same tools to manage their conversations with these online users, whether logged in or not.
2020 - Apple’s iMessage adds Slack-like mentions, pins, threads and more
Apple announced the next version of iMessage will support a number of popular features found in rival messaging apps like Slack or even Facebook’s Messenger, among others. This includes added support for common features like inline replies, pins, and mentions, plus updated customizations for group chats, expanded Memoji, improved search, and more. With the new inline replies feature, iMessage users in a group chat will be able to respond to specific messages using threads — a feature common to a number of other top messaging apps, including Slack. With inline replies, users can opt to view the replies within the full conversation, or you can opt to view them as their own thread.
2020 - Businesses on Facebook can now respond to customers in Messenger
Facebook is launching a new inbox on Messenger today to make it easier for business owners to respond to incoming customer messages from the same app they use to message friends and family. The update will allow businesses to manage all their communications from a single app, instead of having to toggle back and forth between apps in order to write and respond to customer inquires — A process many business owners said they found frustrating. Business users can still use the Facebook’s Page Manager app to manage their Facebook posts, create ads, view their Page insights and respond to messages, if they choose.
2020 - Facebook announces Zoom-like clone with Messenger Rooms
Facebook comes for Zoom with a new service - Messenger Rooms - a tile-view video chat experience that can hold up to 50 participants. You do not need a Facebook account to join a Messenger Room. There will be no time limits on calls. Messenger Rooms privacy protections include the ability to control who sees your room, and can lock or unlock it. If it's unlocked, anyone with the link can join and share the room with others. But the room creator has to be present to start the call. Messenger Rooms arrives as some people are looking for an alternative to Zoom, which has faced a number of security and privacy issues in the past two months.
2020 - Facebook takes on Zoom with Messenger desktop app on macOS and Windows
Facebook is releasing a standalone Messenger desktop app on macOS and Windows. The new app comes at a time when millions of people around the world are stuck at home due to the coronavirus outbreak. The timing is right, too, as videoconferencing apps such as Zoom, Skype and others race to offer the best experience for all the folks working at home. It brings some obvious (albeit minor) advantages, like having Messenger in a window of its own and not having to track your browser tabs. Facebook's list of features for the standalone Messenger app doesn't differ much from the web-based Messenger experience. You still get free, unlimited group video calls, which sync across mobile and desktop platforms. And standalone apps are typically faster and more responsive than apps that run in your browser.
2020 - Facebook makes Messenger for iOS faster and lighter
The new (built from scratch) version of Messenger for iOS is now a smaller download, with smaller updates, that launches faster than before. As Facebook points out, "a faster start time may not matter as much if you only open an app once or twice a day, but it makes a huge difference when you open an app many times a day." More precisely, Facebook claims Messenger now loads twice as fast (compared to the previous iOS version), and is just one fourth of its original size. Some features are temporarily unavailable due to this change, but Facebook says it'll try to bring them back "soon."
2018 - Apple Business Chat goes global
Apple introduced its iMessage-based communication system Apple Business Chat to the U.S. earlier this year. The service has now is going global - and is now available in Australia, Canada, France, Germany, Hong Kong, Italy, Singapore, Japan, Switzerland, and the United Kingdom. The service is like those bot-based messaging systems, but a lot more convenient. It lets customers speak to real people, and it gives users lots of control over how much information they share with a business. To make Business Chat function, Apple works with customer service platforms, including LivePerson, Salesforce, Nuance, Genesys, InTheChat, and Zendesk.
2018 - iMessage adds Google Search
Google Search is now available within iMessage. In an effort to more deeply integrate Google’s search engine on iOS devices, the company announced today that its Search app for iOS has added an iMessage extension, allowing iPhone and iPad users to search the web, then quickly add those search results to their iMessage conversations. With Google’s iMessage extension, users can type a query in the search box, or tap a button below for a specific type of search – like Weather, Food, Nearby (venues/businesses), Trending (news), or Videos. Each search result includes a “Share” button that, when tapped, adds the item directly into an iMessage conversation as card. When the recipient taps on the card, they’ll go to the Google search result.
2017 - Facebook Messenger adds plugin for business websites to win over Google Allo
Facebook Messenger is coming to business websites. The new plugin allows customers to talk directly with businesses on their websites using Messenger, and continue those conversations across web, mobile and tablet devices. Not only does the ability to use Messenger mean the business is making itself available within an application that now reaches some 1.2 billion monthly users and growing, the Messenger platform also supports features like payments, bots that understand natural language, and rich media, among other things. Like other web chat systems, the Messenger chat plugin is designed to hover over top the business’s web page, and is indicated by the familiar, blue Messenger icon. Thus Facebook Messenger is now more business-ready if compared vs Google Allo
2017 - Apple enters customer service arena with iOS Business Chat to stand out over Signal
Apple debuted iOS Business Chat for its Messages application, a chat-based customer service channel for businesses. Essentially, it's a live-chat function in Apple's iMessage ecosystem that connects with the 1 billion active Apple iOS apps device users use — Apple Maps, Siri, Search and their own website and apps. Customers can also use it to pay for items through Apple Pay or schedule follow up support sessions through calendar integration. Customers will be able to from inside their iOS messenger platform connect with businesses through chat, pay for items, share photos of broken products, share videos and book flights after choosing seats.