Facebook Messenger vs Viber

Last updated: July 27, 2022

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Facebook Messenger
Facebook Messenger is an instant messaging service and software application which provides text and voice communication. Available now for Android and iPhone.
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Viber
Viber is a mobile app that provides free international calls and text messages to other Viber users using 3G or Wi-Fi. Uses your existing contact list - check out which of your phone contacts and friends is already on Viber so that you can call and text them for free.
Facebook Messenger vs Viber in our news:

2022. Messaging app Viber launches Payments - a new digital wallet



Viber, the messaging app owned by Japanese e-commerce giant Rakuten, is launching Payments on Viber — a new service that will let users set up digital wallets tied to their Viber accounts. Linked to other bank accounts as well as Visa and Mastercard, Payments wallets can in turn be used to make bill payments and buy goods, as well as transfer money to other individuals. Peer-to-peer transfers will be the first of these services to launch, and these will be free. Services like payments to businesses likely will have some fees attached. The service is being launched first in two markets — Germany and Greece — with the plan being to extend that to the rest of Europe, and then Viber’s wider global footprint of 180 countries, this year and next.


2021. Facebook is bringing end-to-end encryption to Messenger calls



Facebook has extended the option of using end-to-end encryption for Facebook Messenger voice calls and video calls. End-to-end encryption (E2EE) — a security feature that prevents third-parties from eavesdropping on calls and chats — has been available for text conversations on Facebook’s flagship messaging service since 2016. Although the company has faced pressure from governments to roll back its end-to-end encryption plans, Facebook is now extending this protection to both voice and video calls on Messenger, which means that “nobody else, including Facebook, can see or listen to what’s sent or said.” There's just one caveat: You have to choose to activate encryption, meaning your calls will theoretically be vulnerable to data hijinks unless you opt in to this new feature.


2020. Facebook updates Messenger Rooms to take on Zoom



Messenger Rooms, Facebook’s Zoom competitor, is rolling out new features aimed at making Rooms easier to both create and discover, as well as those for further personalizing your Rooms experience. The new version of Messenger Rooms will now display the Rooms you’ve been invited to up at the top of your Chats tab in your inbox to make them easier to find. It will also make the ability to create a new Room more visible, by placing the option front and center in the Chats tab. Other changes impact Rooms management. You can now create a Room with a default, suggested or custom activity, set a future start date and customize your audience selection. In addition, the Manage Rooms feature will let you view, join, edit or later delete the rooms you have created, or invite more people to join an existing Room.


2020. Facebook Messenger's new chat plugin for business websites allows to reach non-Facebook users



Facebook is making it easier for businesses to leverage its Messenger service on their own websites. Until now the customer chat plugin, that allows customers to talk directly with a business on the business’s own website using the Messenger service, required the website visitors to be logged into Facebook, limiting adoption. The updated plugin will now allow customers to talk to businesses without being logged in, Facebook says. Instead, a “continue as guest” option will be available. However, on the business’s side, they’ll still be able to use all their same tools to manage their conversations with these online users, whether logged in or not.


2020. Businesses on Facebook can now respond to customers in Messenger



Facebook is launching a new inbox on Messenger today to make it easier for business owners to respond to incoming customer messages from the same app they use to message friends and family. The update will allow businesses to manage all their communications from a single app, instead of having to toggle back and forth between apps in order to write and respond to customer inquires — A process many business owners said they found frustrating. Business users can still use the Facebook’s Page Manager app to manage their Facebook posts, create ads, view their Page insights and respond to messages, if they choose.


2020. Viber launches group video calls for 20 users


Viber becomes the latest platform for launch a Group Video Calls feature, enabling large meetings and online classes. The new feature will enable group video calls of up to 20 people with unlimited duration. Viber already has a lot of success with Group Audio Calls (up to 20 people), and group chats (up to 250 people) so in light of the current situation, Viber has also started to add video to its capabilities. Group Video Calls show the speaker to all participants but users can also choose to pin any video to their screen during the call – their own or other participant’s video. Users can also mute themselves, or disable video during the call, as well as see if other participants are on mute or their video is turned off.


2020. Facebook announces Zoom-like clone with Messenger Rooms



Facebook comes for Zoom with a new service - Messenger Rooms - a tile-view video chat experience that can hold up to 50 participants. You do not need a Facebook account to join a Messenger Room. There will be no time limits on calls. Messenger Rooms privacy protections include the ability to control who sees your room, and can lock or unlock it. If it's unlocked, anyone with the link can join and share the room with others. But the room creator has to be present to start the call. Messenger Rooms arrives as some people are looking for an alternative to Zoom, which has faced a number of security and privacy issues in the past two months.


2020. Facebook takes on Zoom with Messenger desktop app on macOS and Windows



Facebook is releasing a standalone Messenger desktop app on macOS and Windows. The new app comes at a time when millions of people around the world are stuck at home due to the coronavirus outbreak. The timing is right, too, as videoconferencing apps such as Zoom, Skype and others race to offer the best experience for all the folks working at home. It brings some obvious (albeit minor) advantages, like having Messenger in a window of its own and not having to track your browser tabs. Facebook's list of features for the standalone Messenger app doesn't differ much from the web-based Messenger experience. You still get free, unlimited group video calls, which sync across mobile and desktop platforms. And standalone apps are typically faster and more responsive than apps that run in your browser.


2020. Facebook makes Messenger for iOS faster and lighter



The new (built from scratch) version of Messenger for iOS is now a smaller download, with smaller updates, that launches faster than before. As Facebook points out, "a faster start time may not matter as much if you only open an app once or twice a day, but it makes a huge difference when you open an app many times a day." More precisely, Facebook claims Messenger now loads twice as fast (compared to the previous iOS version), and is just one fourth of its original size. Some features are temporarily unavailable due to this change, but Facebook says it'll try to bring them back "soon."


2017. Facebook Messenger adds plugin for business websites



Facebook Messenger is coming to business websites. The new plugin allows customers to talk directly with businesses on their websites using Messenger, and continue those conversations across web, mobile and tablet devices. Not only does the ability to use Messenger mean the business is making itself available within an application that now reaches some 1.2 billion monthly users and growing, the Messenger platform also supports features like payments, bots that understand natural language, and rich media, among other things. Like other web chat systems, the Messenger chat plugin is designed to hover over top the business’s web page, and is indicated by the familiar, blue Messenger icon.