Cisco Unified Communications vs Mitel

May 25, 2023 | Author: Adam Levine
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Cisco Unified Communications
With Cisco Unified Communications, your company can connect co-workers, partners, vendors, and customers with the information and expertise they need, access and share video on the desktop, on the road, and on-demand, as easily as making a phone call, facilitate better team interactions, dynamically bringing together individuals, virtual workgroups, and teams, make mobile devices extensions of the corporate network so mobile workers can be productive anywhere
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Mitel
Mitel provides complete solutions for your business communications needs. Easily stay connected to your customers and employees anytime, anyplace. The Mitel MiVoice business communications platforms provide extensive communication features, robust call control, and support for a wide range of innovative desktop devices and applications.
Cisco Unified Communications and Mitel are both leading providers in the communication and collaboration industry, but they have distinct differences in terms of product offerings, features, and target users. Cisco Unified Communications offers a comprehensive suite of communication solutions, including voice, video, messaging, and collaboration tools, with a strong emphasis on enterprise-level features, scalability, and integration capabilities. It caters to larger organizations that require robust communication infrastructure and extensive customization options.

Mitel, on the other hand, specializes in providing unified communication and collaboration solutions tailored to various business sizes and industries. It offers a range of on-premises and cloud-based solutions, with a strong focus on voice communication, call routing, and contact center capabilities. Mitel is known for its flexibility, user-friendly interfaces, and ease of deployment, making it a popular choice for businesses of all sizes, from small and medium-sized enterprises to large organizations.

See also: Top 10 Business Phone systems
Cisco Unified Communications vs Mitel in our news:

2014. Cisco-Jive and 5 other Unified Collaboration leaders



Large enterprise customers have grown increasingly impatient, seeking a single solution that offers collaboration, social interactions, and real-time communication without the need for extensive integration projects. To meet this demand, software vendors have coined the term "Unified Collaboration" and now market their solutions under this banner. However, not every IT giant is capable of building such a comprehensive system on their own. In some cases, collaboration becomes necessary. For instance, leading unified communications provider Cisco recently partnered with social networking provider Jive, announcing that they now offer the best solution in the market. Nevertheless, industry experts highlight that Cisco faces strong competition from five key rivals: Microsoft (Yammer + Lync), IBM (IBM Connections + IBM Sametime), Citrix (GoToMeeting + Podio), Siemens (Unify + Ansible), and Salesforce (Chatter + DimDim). However, it should be noted that the latter two vendors are currently considered potential competitors, as their Unified Communications (UC) solutions are not yet fully developed.


2014. Cisco and Google unite against Microsoft on the Unified Communications market



Cisco is a competitor to Microsoft's Lync in the unified communications market, while Google competes with Microsoft in the operating system market. Therefore, it makes sense for Cisco and Google to establish a partnership, and that's exactly what they did. Recently, the companies brought Cisco Unified Communications systems and Cisco Webex to Google Chromebooks. This development provides yet another incentive for large companies to consider upgrading their Windows XP licenses (which ended in April) to the free ChromeOS rather than the paid Windows 8. Furthermore, Google and Cisco have successfully integrated Cisco communication systems with the Google Apps suite. As a result, users can now schedule online Webex and Cisco UC meetings through Google Calendar and initiate voice and video calls directly from GMail and Google Contacts.

Author: Adam Levine
Adam is an expert in project management, collaboration and productivity technologies, team management, and motivation. With an extensive background working at prestigious companies such as Microsoft and Accenture, Adam's in-depth knowledge and experience in the field make him a sought-after professional. Currently, he has ventured into entrepreneurship, owning a thriving consulting and training agency where he imparts invaluable insights and practical strategies to individuals and organizations, empowering them to achieve their goals and maximize their potential. You can contact Adam via email adam@liventerprise.com