Cherwell vs Ivanti

June 12, 2023 | Author: Michael Stromann
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Cherwell
Cherwell Service Management delivers a customer-friendly IT self-service portal, powerful dashboards and reporting, and superior mobility to your organization—as well as providing PinkVERIFY certified ITIL processes such as: Incident Management, Change Management, Problem Management, CMDB, and much more. Deliver ease of use, flexibility, and power to your service desk customers today—at a price your organization can afford—without compromising future ITSM system scalability, expansion, and power.
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Ivanti
Unified IT management software Ivanti (formerly LanDesk) is changing the IT landscape by breaking down IT silos with increased visibility, shared data, and automated processes. We’re helping customers respond to user demands and market changes, comply with regulations, and secure the entire organization
Cherwell and Ivanti are both reputable vendors in the IT service management (ITSM) space, but they have distinct differences in their product offerings and approach.

Cherwell is known for its flexible and customizable ITSM platform that helps organizations streamline their IT service delivery processes. Their solution offers a wide range of ITSM functionalities, including incident management, change management, problem management, and service catalog. Cherwell emphasizes codeless customization, allowing organizations to tailor the platform to their specific requirements without extensive programming knowledge. Their user-friendly interface and intuitive workflows make it easier for IT teams to adopt and use the platform effectively.

On the other hand, Ivanti provides a comprehensive IT management platform that encompasses ITSM, IT asset management, endpoint management, and security. Their solution covers a broad spectrum of IT management needs and focuses on unifying different IT disciplines within a single platform. Ivanti offers robust automation capabilities, integration with third-party systems, and advanced security features. Their platform is designed for medium to large enterprises with complex IT environments that require integrated solutions across multiple domains.

See also: Top 10 IT Service Desk software
Author: Michael Stromann
Michael is an expert in IT Service Management, IT Security and software development. With his extensive experience as a software developer and active involvement in multiple ERP implementation projects, Michael brings a wealth of practical knowledge to his writings. Having previously worked at SAP, he has honed his expertise and gained a deep understanding of software development and implementation processes. Currently, as a freelance developer, Michael continues to contribute to the IT community by sharing his insights through guest articles published on several IT portals. You can contact Michael by email stromann@liventerprise.com