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Bomgar vs ScreenConnect
June 19, 2023 | Author: Michael Stromann
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Secure Remote Support for Desktops and Devices. With Bomgar, support organizations can access and support nearly any remote computer or mobile device. Troubleshoot PCs and servers, provide remote assistance, train remote employees, or perform system maintenance, all with the highest levels of security.
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ScreenConnect is a self-hosted remote support, access, and meeting solution. Use remote support and access to repair computers, provide updates, and manage machines. Conduct online seminars and presentations using remote meetings. ScreenConnect is a comprehensive, one-time-payment alternative to the expensive SaaS-based solutions that charge recurring monthly fees.
Bomgar and ScreenConnect are both popular remote support and access software solutions, but they have distinct differences in terms of features, security, and deployment options. Bomgar, now known as BeyondTrust Remote Support, is an enterprise-level remote support platform that emphasizes security and compliance. It offers features such as remote control, file transfer, session recording, and multi-platform support. Bomgar focuses on providing secure remote access capabilities, including robust authentication, session encryption, and granular access controls. It also offers deployment options such as on-premises, cloud, or hybrid configurations.
On the other hand, ScreenConnect, now known as ConnectWise Control, is a versatile remote access and support solution. It offers a wide range of features including remote control, file transfer, chat, and session recording. ScreenConnect focuses on flexibility and customization, allowing users to tailor the software to their specific needs. It offers various deployment options and can be self-hosted or cloud-based.
See also: Top 10 Remote Support software
On the other hand, ScreenConnect, now known as ConnectWise Control, is a versatile remote access and support solution. It offers a wide range of features including remote control, file transfer, chat, and session recording. ScreenConnect focuses on flexibility and customization, allowing users to tailor the software to their specific needs. It offers various deployment options and can be self-hosted or cloud-based.
See also: Top 10 Remote Support software
Bomgar vs ScreenConnect in our news:
2014. Symantec discontinued pcAnywhere. Recommend Bomgar instead
Symantec has recently announced the discontinuation of its stand-alone remote control product, pcAnywhere, along with the termination of support effective from November 3rd. However, Symantec is committed to ensuring a seamless transition for its customers. To facilitate this, the company recommends that pcAnywhere users upgrade to the Bomgar Remote Support Solution and has partnered with Bomgar to offer preferred pricing to customers. It's worth noting that pcAnywhere has encountered its own security breaches in the past. In 2012, Symantec advised pcAnywhere users to disable the software after its enterprise security source code was stolen and publicly disclosed. In contrast, Bomgar's solution adopts an appliance-based model. Unlike a point-to-point approach, which necessitates firewall configuration changes to function over the internet, Bomgar's solution operates without requiring such modifications. Both the customer and support representative connect to the appliance via outbound connections, mitigating the need for firewall adjustments.
