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Bomgar vs Microsoft Remote Desktop
June 19, 2023 | Author: Michael Stromann
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Secure Remote Support for Desktops and Devices. With Bomgar, support organizations can access and support nearly any remote computer or mobile device. Troubleshoot PCs and servers, provide remote assistance, train remote employees, or perform system maintenance, all with the highest levels of security.
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With the Microsoft Remote Desktop app, you can connect to a remote PC and your work resources from almost anywhere. Experience the power of Windows with RemoteFX in a Remote Desktop client designed to help you get your work done wherever you are.
Bomgar and Microsoft Remote Desktop are both remote access solutions that enable users to connect to and control remote computers. Bomgar, now known as BeyondTrust Remote Support, is a feature-rich remote support platform that offers secure remote access, remote control, and collaboration capabilities. It provides advanced features like session recording, file transfer, and multi-platform support, making it suitable for IT support teams and professionals who require robust remote access capabilities. On the other hand, Microsoft Remote Desktop is a built-in feature of Windows operating systems that allows users to connect to remote Windows machines. It offers a straightforward and user-friendly experience, primarily focused on remote desktop control. Microsoft Remote Desktop is ideal for individuals or small businesses that need basic remote access to their Windows-based systems.
See also: Top 10 Remote Support software
See also: Top 10 Remote Support software
Bomgar vs Microsoft Remote Desktop in our news:
2014. Symantec discontinued pcAnywhere. Recommend Bomgar instead
Symantec has recently announced the discontinuation of its stand-alone remote control product, pcAnywhere, along with the termination of support effective from November 3rd. However, Symantec is committed to ensuring a seamless transition for its customers. To facilitate this, the company recommends that pcAnywhere users upgrade to the Bomgar Remote Support Solution and has partnered with Bomgar to offer preferred pricing to customers. It's worth noting that pcAnywhere has encountered its own security breaches in the past. In 2012, Symantec advised pcAnywhere users to disable the software after its enterprise security source code was stolen and publicly disclosed. In contrast, Bomgar's solution adopts an appliance-based model. Unlike a point-to-point approach, which necessitates firewall configuration changes to function over the internet, Bomgar's solution operates without requiring such modifications. Both the customer and support representative connect to the appliance via outbound connections, mitigating the need for firewall adjustments.
2013. Microsoft released Remote Desktop app for iOS and Android
While working in the office, it's likely that you rely on a desktop PC. However, when you leave the office, you probably carry your iPad or Android tablet instead. Occasionally, this transition between devices can lead to complications. For instance, you may forget to transfer a file to your tablet, or even if you do, it may not open correctly. But what if you could remotely access your desktop screen on your tablet and seamlessly work as if you were still in the office? You would have the ability to access all your files and applications without worrying about the differences in operating systems. This convenient solution is made possible through Remote Desktop apps. Microsoft has recently launched such an app for iOS and Android. While similar apps have existed before, having the official version is always a welcome development, especially since it's available for free. Perhaps it serves as a small consolation for those eagerly awaiting the release of MS Office for iPad and Android tablets.
