Bitrix24 vs Zoho
Last updated: September 11, 2020
Russian business management service that creates a united work space for your company and enables collaboration to make everyone more effective. Includes activity streams, tasks, file storage (with version control), calendar, photogalleries, instant messager, extranet, CRM, workflow builder, time tracker, profiles, reports, mobile version
The Zoho Office Suite is an alternative Web-based online office suite containing word processing, spreadsheets, presentations, databases, note-taking, wikis, customer relationship management (CRM), project management, invoicing and other applications. Zoho helps you get more sales, get paid, support your customers and make your business more productive.
Bitrix24 vs Zoho in our news:
2020. New and improved Zoho Workplace adds Dashboard view
Zoho unveiled revamped Workplace, a comprehensive suite of productivity, communication, and collaboration tools. Workplace moves beyond offering just a suite of apps; it’s a completely unified and integrated workspace that integrates well with other business applications, providing context and ensuring continuity. The new icing on top of the integrated Zoho Workplace is the Dashboard view. It sorts and lays out recent and most important work items for you—such as your recent emails, calendar schedules, urgent documents, reminders, and more. Workplace not only simplifies switching between apps, but also maintains context when you do, giving you a smooth transition from one app to the other. For example, an email attachment received in Mail can be edited with Writer, and uploaded to WorkDrive, while the email thread can be carried over to Cliq as a group conversation, an event can be created from this conversation, and a meeting can be launched from the event’s calendar entry.
2020. All new Zoho Writer adds collaboration analytics and templates flow
Zoho has introduced the new version of its online text processor Zoho Writer 6 with a new collaboration analytics tool called Engagement Insights. This brings you a great set of comprehensive, useful information about how your collaborators are interacting with your document. When working with legal documents like proposals, this gives you an idea what sections your clients tend to consider the most crucial (or the most confusing). Another area where new Writer could make a huge difference is in minimizing the amount of copy/pasting, manual editing, and duplication of content involved in generating contracts, proposals, letters, and customized marketing materials. It's implemented via a new Prepare Template flow that you can use to configure document templates for workflow automation, and later connect it to a data source—like Zoho CRM or a third-party application—via native Zoho integrations, Deluge Custom Functions, or REST APIs.
2018. Zoho gets virtual assistant and analytics upgrades
Zoho has unveiled a range of updates to Zoho One, its all-in-one cloud app suite, with new analytics capabilities and access to its Zia AI assistant. Zia was initially available within Zoho’s CRM tool, offering suggestions to sales reps based on customer data. It will now be extended across all Zoho One apps, offering contextual information from a variety of sources. For instance, Zia can pull data from Zoho CRM and service desk tool Zoho Desk to inform users of how many customers in the sales pipeline have an open support ticket. Customers will be able to ask Zia things that cross a number of apps, and get a response back that may have come from Zia working behind the scenes with multiple Zoho One apps to get the answer.
2018. Zoho opened a platform for developers
Zoho unveiled Zoho Office Platform - a brand new way to integrate, connect, and build solutions over Zoho's world class office editors. It provides a set of simple, easy to integrate APIs to give your apps a built-in document editor. Create, open, and edit documents right from your web app. This is especially helpful for businesses that are building a web application but still need fully-featured office editors to handle document management in-app. You can connect your apps to the Zoho Office Suite using our Open APIs. This will let your app users create, open, edit, convert, publish, and manage Zoho Office documents right from your app. Take a look at our detailed Sheet and Writer API docs to get started.
2017. Zoho launched Operating System for Business
Zoho released it's biggest market launch ever - Zoho One. It's a broad and cohesive set of applications that work collectively to run an entire business on the cloud. It includes more than 35 web applications (CRM, Books, Mail, Docs, Projects, Invoice, Campaigns and others) and an equal number of mobile apps—under a single sign-on, with centralized administration and provisioning—making it a true operating system for any business. While each application punches above its weight against alternatives, collectively they deliver a knockout punch. The pricing starts at €35 per employee month-to-month.
2017. Zoho offers free online office for 25 users
Zoho is the world champion in making SaaS services for small business. They created so many services that you can easily loose your mind looking through the list. To make it more simple and attractive, Zoho now offers a bundle of 9 most popular services under the title Zoho Workplace. It includes email Zoho Mail, text editor Zoho Writer, spreadsheets Zoho Sheet, presentations Zoho Show (with audience engagement tool Zoho Showtime), cloud storage Zoho Docs, intranet messenger Zoho Chat, site builder Zoho Sites, internal social network Zoho Connect. And the most exciting is that all this if free for 25 users. Moreover, if you invite other companies to the service you can get 25 more free users. It's a great offer while the competitors (Office 365 and G Suite) don't provide free version at all.
2014. Bitrix24 launches inter-company social messenger
Social collaboration tool Bitrix24 is launching a new, free instant messenger called Bitrix24.Network, that enables communication and collaboration between users from different companies (think "Skype for business"). It allows users to create free collaboration workspaces with private and group chats, audio and video calls. File sharing, online document editing and other tools already available in Bitrix24 will be added to the network in the coming months. Besides, Bitrix24 added internal email server, powered by Yandex Mail. It allows to create mailboxes in domain @bitrix24.com (or your own domain) for each employee and add business mail to the portal menu.
2013. Bitrix24 adds VoIP-webphone, live CRM stream, collaborative folders
Bitrix24, the multi-functional social intranet service, is launching the new version. It allows to call customers right from the system web-interface using webRTC-softphone. The calls are registered in the customer profiles. Optionally, you can also store call records. Bitrix24 uses Zingaya as VoIP-provider and its VoIP fees are even lower than Skype. Before now Bitrix only allowed to make internal calls to collegues within company and use any other desktop IP telephony application (Skype, Lync, or other) for external calls. Second new feature is a separate activity-stream in CRM section. It allows to track deals, sales-person and customer activities in real time. Besides, Bitrix24 Drive (the app that allows to sync files between the local machine and intranet) added a new collaboration feature. Until now it allowed you to store all documents and files in the "cloud ", edit them offline and sync changes when you connect the Internet. Now this scenario works not only for files, but also for shared folders.
2013. Zoho CEO: Salesforce acquires, acquires, acquires, while we build, build, build
Yesterday, Salesforce agreed to pay $2.5 billion for ExactTarget, and of course, Zoho chief, Sridhar Vembu, could not silently pass this event. Five years ago Salesforce CEO Marc Benioff tried to buy Zoho, and being refused, banned them on Force.com platform. So Sridhar loves to troll Mark, and yesterday he was on a roll. Here are the most interesting quotes from his speech:
2012. Zoho to close a number of services
Unbelievable: SaaS-provider Zoho, that has always wanted to get into the Guinness Book of Records by the number of created services, is now pruning its garden. In the end of the year 6 Zoho products will be closed: 1. Zoho Challenge - tool for testing job candidates. 2. Zoho CommentBox - social customer support app (our review). Apparently, the company has finally noticed that they have another similar service. 3. Zoho Planner - Online organizer. Probably, Zoho Planner wants to entice users to pay for Zoho Projects. 4. Zoho Plugin for Office - add-on that allows to co-edit Word, Excel and Powerpoint documents. 5. Zoho Share - document publishing service (ala SlideShare). 6. Zoho Viewer - online file viewer. The official reason of the closure - the desire to focus on the more successful services. And it sounds very reasonable, because even Google can't support such a large number of services.