Bitrix24 vs Insightly

May 25, 2023 | Author: Adam Levine
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Bitrix24
Russian business management service that creates a united work space for your company and enables collaboration to make everyone more effective. Includes activity streams, tasks, file storage (with version control), calendar, photogalleries, instant messager, extranet, CRM, workflow builder, time tracker, profiles, reports, mobile version
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Insightly
Insightly is a great tool to help small businesses deal with the vital task of managing your contacts, organizations, partners, vendors and suppliers. Using CRM best practices, you can see everything about a contact - from background, email history and important dates, to any projects or opportunities in which they have participated
Bitrix24 and Insightly are both popular customer relationship management (CRM) platforms, but they have different focuses and feature sets. Bitrix24 is an all-in-one business suite that combines CRM with project management, communication tools, document management, and social intranet features. It offers a comprehensive solution for managing customer relationships, tracking leads, and organizing projects. Bitrix24 stands out with its extensive customization options, integration capabilities, and collaboration features. On the other hand, Insightly is a dedicated CRM platform that focuses primarily on managing customer relationships and sales processes. It provides features such as contact management, opportunity tracking, email integration, and reporting. Insightly is known for its user-friendly interface and simplicity, making it a suitable choice for small and medium-sized businesses.

See also: Top 10 Enterprise Social Software
Bitrix24 vs Insightly in our news:

2014. Bitrix24 launches inter-company social messenger



The social collaboration tool Bitrix24 is introducing a new, complimentary instant messenger called Bitrix24.Network. This messenger facilitates seamless communication and collaboration among users from various companies, similar to the concept of "Skype for business." Users can establish free collaboration workspaces with both private and group chats, as well as engage in audio and video calls. Additionally, Bitrix24.Network will soon incorporate features such as file sharing, online document editing, and other tools that are already available in Bitrix24. Furthermore, Bitrix24 has incorporated an internal email server, powered by Yandex Mail, enabling the creation of mailboxes under the domain @bitrix24.com (or any custom domain) for each employee, with the option to add business mail to the portal menu.


2013. Bitrix24 adds VoIP-webphone, live CRM stream, collaborative folders



Bitrix24, the versatile social intranet service, is launching its latest version. This new version introduces the ability to make customer calls directly from the system's web interface using a webRTC-softphone. These calls are recorded and logged in the customer profiles, and you also have the option to store call records. Bitrix24 utilizes Zingaya as its VoIP provider, offering even lower VoIP fees compared to Skype. Previously, Bitrix only allowed internal calls between colleagues within the company and relied on other desktop IP telephony applications like Skype, Lync, or others for external calls. The second new feature is the introduction of a separate activity stream in the CRM section. This stream enables real-time tracking of deals, salesperson activities, and customer interactions. Additionally, Bitrix24 Drive, the app that facilitates file synchronization between local machines and the intranet, has added a new collaboration feature. Previously, it allowed you to store all documents and files in the cloud, edit them offline, and sync changes once you connect to the internet. Now, this functionality extends to shared folders as well, enhancing collaboration within the platform.


2012. Bitrix24 - the most pumped up Facebook for Enterprise on the market



Russian intranet portal maker 1C-Bitrix is taking on Chatter, Yammer, Socialcast and other social intranet services with its latest product Bitrix24. And this service is not just yet another "Facebook for Enterprise" clone. It's created in the unique style of 1C-Bitrix. In fact Bitrix24 looks like "Facebook for Enterprise" only at first glance - on the home page there is an activity stream where you can post messages and comments and see the latest actions in the system. But under the hood of this home page you will find the common (for 1C-Bitrix) set of million functions: tasks, file storage (with version control), calendar, photo galleries, instant messager, extranet, CRM, workflow builder, time tracker, profiles, reports, mobile version ... Of course, it's cool on the one hand. But on the other - too heavy for SaaS. And during the first real stress test (on the release day) the service experienced big problems with scalability. ***

Author: Adam Levine
Adam is an expert in project management, collaboration and productivity technologies, team management, and motivation. With an extensive background working at prestigious companies such as Microsoft and Accenture, Adam's in-depth knowledge and experience in the field make him a sought-after professional. Currently, he has ventured into entrepreneurship, owning a thriving consulting and training agency where he imparts invaluable insights and practical strategies to individuals and organizations, empowering them to achieve their goals and maximize their potential. You can contact Adam via email adam@liventerprise.com