Bitrix24 vs Insightly
Last updated: June 02, 2014
Bitrix24 creates a united work space for your company and enables collaboration to make everyone more effective. Includes activity streams, tasks, file storage (with version control), calendar, photogalleries, instant messager, extranet, CRM, workflow builder, time tracker, profiles, reports, mobile version
Insightly is a great tool to help small businesses deal with the vital task of managing your contacts, organizations, partners, vendors and suppliers. Using CRM best practices, you can see everything about a contact - from background, email history and important dates, to any projects or opportunities in which they have participated
Face to face in the news:
2013 - Bitrix24 adds VoIP-webphone, live CRM stream, collaborative folders to fight Insightly
Bitrix24, the multi-functional social intranet service, is launching the new version. It allows to call customers right from the system web-interface using webRTC-softphone. The calls are registered in the customer profiles. Optionally, you can also store call records. Bitrix24 uses Zingaya as VoIP-provider and its VoIP fees are even lower than Skype. Before now Bitrix only allowed to make internal calls to collegues within company and use any other desktop IP telephony application (Skype, Lync, or other) for external calls. Second new feature is a separate activity-stream in CRM section. It allows to track deals, sales-person and customer activities in real time. Besides, Bitrix24 Drive (the app that allows to sync files between the local machine and intranet) added a new collaboration feature. Until now it allowed you to store all documents and files in the "cloud ", edit them offline and sync changes when you connect the Internet. Now this scenario works not only for files, but also for shared folders.