Basecamp vs JIRA

Last updated: January 28, 2022

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Basecamp
Basecamp tackles project management with a focus on communication and collaboration. Making to-do lists and adding to-do items literally just takes seconds. Basecamp is optimized to make the things you do most often really fast and really easy. Basecamp mobile is especially made for popular mobile devices like iPhone and Android.
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JIRA
JIRA provides issue tracking and project tracking for software development teams to improve code quality and the speed of development. Combining a clean, fast interface for capturing and organising issues with customisable workflows, OpenSocial dashboards and a pluggable integration framework, JIRA is the perfect fit at the centre of your development team.
Basecamp vs JIRA in our news:

2022. Atlassian acquires Percept.AI



Atlassian has acquired Percept.AI, an AI company that offers an automated virtual agent support solution — a chatbot, basically — based on a proprietary AI engine for natural language understanding. Atlassian plans to integrate this virtual agent technology into Jira Service Management, its tool for helping IT teams provide better service to employees and customers. Powered by our data-driven proprietary technology, the Percept.AI platform has a self-evolving ability to keep learning from all customer interactions, while enabling everyone on your team to have full control of the AI agent’s behavior and voice.


2021. Atlassian launches Jira Work Management for every team



Atlassian today announced a new edition of its Jira project management tool, Jira Work Management. The company has long been on a journey of bringing Jira to teams beyond the software development groups it started out with. With Jira Service Management, it is successfully doing that with IT teams. With Jira Core, it also moved further in this direction, but Jira Work Management takes this a step further (and will replace Jira Core). The idea here is to offer a version of Jira that enables teams across marketing, HR, finance, design and other groups to manage their work and — if needed — connect it to that of a company’s development teams.


2020. Atlassian acquires asset management company Mindville



Atlassian today announced that it has acquired Mindville, a Jira-centric enterprise asset management provider. With this acquisition, Atlassian is getting into a new market, too, by adding asset management tools to its lineup of services. The company’s flagship product is Mindville Insights, which helps IT, HR, sales, legal and facilities to track assets across a company. It’s completely agnostic as to which assets you are tracking, though, given Atlassian’s user base, most companies will likely use it to track IT assets like servers and laptops. But in addition to physical assets, you also can use the service to automatically import cloud-based servers from AWS, Azure and GCP, for example, and the team has built connectors to services like Service Now and Snow Software, too. Mindville’s more than 1,700 customers include the likes of NASA, Spotify and Samsung.


2020. Basecamp launches Hey, a hosted email service for neat freaks


Project management software maker Basecamp has launched a feature-packed hosted email service, called Hey — which they tout as taking aim at the traditional chaos and clutter of the email inbox. Hey includes a built in screener that asks users to confirm whether or not they want to receive email from a new address. Inbound emails a Hey user has consented to are then triaged into different trays — with a central “imbox” (“im” standing for important) containing only the comms the user specifies as important to them; while newsletters are intended to live a News Feed style tray, called The Feed, (where they’re automatically displayed partially opened for easy casual reading); and email receipts are stacked in a for-reference ‘Paper Trail’ inbox view.


2018. Jira Cloud gets Trello-inspired redesign


Atlassian unveiled the next generation of its hosted Jira Software project tracking tool earlier this year. With this launch, Atlassian is now essentially splitting the hosted version of Jira (which is hosted on AWS) from the self-hosted server version and prioritizing different features for both. The new version of Jira has a new, Trello-inspired look and provides new functionality that allows for a more flexible workflow that’s less dependent on admins and gives more autonomy to teams. One feature the team seems to be especially proud of is roadmaps. That’s a new feature in Jira that makes it easier for teams to see the big picture. Like with boards, it’s easy enough to change the roadmap by just dragging the different larger chunks of work (or “epics,” in Agile parlance) to a new date.


2018. Atlassian launches Jira Ops for managing incidents



Atlassian launched a new edition of its flagship product Jira that is meant to help ops teams handle incidents faster and more efficiently. Jira Ops integrates with tools like OpsGenie, PagerDuty, xMatters, Statuspage, Slack and others. Many teams already use these tools when their services go down, but Atlassian argues that most companies currently use a rather ad hoc approach to working with them. Jira Ops aims to be the glue that keeps everybody on the same page and provides visibility into ongoing incidents. With it when an incident happens, you have a central place where you can go, where you can find out everything about the incident. You can see who has been paged and alerted; you can alert more people if you need to right from there; you know what Slack channel the incident is being discussed in. Moreover Atlassian has acquired OpsGenie for $295 million.


2018. Basecamp adds recurring events and image galleries



Project management service Basecamp added several new features. The first is Recurring events. You can add daily, weekly, monthly, and yearly repeating events to your Basecamp 3 schedule. You can choose to continue those repeating events until a certain date, or forever. The second new feature is Image galleries. You can put your images in a side-by-side gallery or even three-in-a-row, making it easier than ever to display your work or share photos. And the third is Automatic Check-ins. It is a simple, relaxed tool we use a lot to keep up with one another. The whole company gets asked things like: What did you do this weekend? What have you worked on? Small teams like Support get asked questions like: What was a common issue that you saw this week?


2018. Basecamp improves client collaboration



Working with clients in Basecamp just got a whole lot better. Now you can assign clients to-dos, share files and folders, schedule events and meetings, chat around the Campfire, and even ask clients automatic check-in questions. Everything in a project is now labeled as “private to our team” or “the client can see this”. Plus, to reduce anxiety and prevent “oh shit, they weren’t supposed to see that” moments, everything in a project starts off as private just to your team. Whenever you post something new, you’ll have the option to specify if the client should be able to see it or if it’s private just to your team.


2016. JIRA gets Upwork integration



Project management service JIRA is getting a new feature that will let you easily convert JIRA tickets into job postings on Upwork freelance marketplace. With this new integration, Jira users can now click a button and get a pre-populated form to submit to Upwork’s marketplace. This feature will likely appeal to small businesses that often have a backlog of feature requests and bug fixes they never get to. This is not the first time Atlassian and Upwork have partnered around JIRA. Upwork clients can already link their JIRA tickets to an Upwork account to allow freelancers to track their time, for example. Clients can also use Upwork’s messaging feature to receive updates when a freelancer checks in code to Bitbucket, for example, or update a JIRA ticket.


2014. Basecamp app is available for iPad



Popular project management service Basecamp has released the official app for iPad (before it offered only iPhone and Web versions for iPad users). The app allows to check in on your projects from anywhere, shows you the latest news on each project, jump in on a discussion and post your thoughts, view progress as team members complete to-dos and upload files. Everything from your projects is available, so you can refer to a document or make a decision no matter where you are. The app is quick and responsive, its interface is clean and well organized.