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Avaya vs Mitel
May 25, 2023 | Author: Adam Levine
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With Avaya platform that delivers rock-solid reliability and remarkable adaptability, you can support new collaboration capabilities, applications, and customer services immediately. Choose from more than 700 features and an ever expanding, customizable applications portfolio. Plus, count on unrivaled scalability and flexibility to support everything from click-to-dial video conferencing to sophisticated contact center systems, in locations from small branches to corporate headquarters.
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Mitel provides complete solutions for your business communications needs. Easily stay connected to your customers and employees anytime, anyplace. The Mitel MiVoice business communications platforms provide extensive communication features, robust call control, and support for a wide range of innovative desktop devices and applications.
Avaya and Mitel are both well-known providers in the communication and collaboration industry, but they have distinct differences in terms of product offerings, features, and target users.
1. Product Portfolio: Avaya offers a comprehensive suite of communication and collaboration solutions, including unified communications, contact center solutions, and team collaboration tools. Mitel specializes in voice communication and offers a range of solutions tailored to various business sizes and industries, including on-premises and cloud-based options.
2. Voice Communication Focus: Mitel has a strong focus on voice communication, providing advanced telephony features, call routing, and contact center capabilities. Avaya also offers voice communication solutions, but it has a broader portfolio of products that include video, messaging, and collaboration tools.
3. Scalability and Flexibility: Avaya provides scalable solutions suitable for larger enterprises with extensive customization options and integration capabilities. Mitel caters to businesses of various sizes, offering tailored solutions based on specific communication needs and deployment preferences.
4. Deployment Options: Avaya offers both on-premises and cloud-based solutions, giving organizations flexibility in choosing the deployment model that suits their requirements. Mitel also offers on-premises and cloud-based options, allowing businesses to select the deployment model that best fits their needs and preferences.
See also: Top 10 Unified Communications software
1. Product Portfolio: Avaya offers a comprehensive suite of communication and collaboration solutions, including unified communications, contact center solutions, and team collaboration tools. Mitel specializes in voice communication and offers a range of solutions tailored to various business sizes and industries, including on-premises and cloud-based options.
2. Voice Communication Focus: Mitel has a strong focus on voice communication, providing advanced telephony features, call routing, and contact center capabilities. Avaya also offers voice communication solutions, but it has a broader portfolio of products that include video, messaging, and collaboration tools.
3. Scalability and Flexibility: Avaya provides scalable solutions suitable for larger enterprises with extensive customization options and integration capabilities. Mitel caters to businesses of various sizes, offering tailored solutions based on specific communication needs and deployment preferences.
4. Deployment Options: Avaya offers both on-premises and cloud-based solutions, giving organizations flexibility in choosing the deployment model that suits their requirements. Mitel also offers on-premises and cloud-based options, allowing businesses to select the deployment model that best fits their needs and preferences.
See also: Top 10 Unified Communications software
