Avaya vs Cisco Unified Communications
May 28, 2023 | Author: Adam Levine
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With Avaya platform that delivers rock-solid reliability and remarkable adaptability, you can support new collaboration capabilities, applications, and customer services immediately. Choose from more than 700 features and an ever expanding, customizable applications portfolio. Plus, count on unrivaled scalability and flexibility to support everything from click-to-dial video conferencing to sophisticated contact center systems, in locations from small branches to corporate headquarters.
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With Cisco Unified Communications, your company can connect co-workers, partners, vendors, and customers with the information and expertise they need, access and share video on the desktop, on the road, and on-demand, as easily as making a phone call, facilitate better team interactions, dynamically bringing together individuals, virtual workgroups, and teams, make mobile devices extensions of the corporate network so mobile workers can be productive anywhere
Avaya and Cisco Unified Communications are both prominent providers of communication and collaboration solutions for businesses, but they differ in their product offerings, features, and target markets. Avaya offers a comprehensive suite of communication solutions, including unified communications, contact center solutions, and team collaboration tools. It provides a range of features such as voice and video calling, messaging, presence, and integration with third-party applications. Avaya caters to organizations of various sizes and is known for its robust and reliable communication infrastructure.
Cisco Unified Communications, on the other hand, offers a suite of communication and collaboration tools designed to integrate voice, video, messaging, and conferencing capabilities. It includes solutions like Cisco Unified Communications Manager, Webex Meetings, and Webex Teams. Cisco's strength lies in its enterprise-grade infrastructure, scalability, and extensive integration capabilities with other Cisco networking and collaboration products.
See also: Top 10 Unified Communications software
Cisco Unified Communications, on the other hand, offers a suite of communication and collaboration tools designed to integrate voice, video, messaging, and conferencing capabilities. It includes solutions like Cisco Unified Communications Manager, Webex Meetings, and Webex Teams. Cisco's strength lies in its enterprise-grade infrastructure, scalability, and extensive integration capabilities with other Cisco networking and collaboration products.
See also: Top 10 Unified Communications software
Avaya vs Cisco Unified Communications in our news:
2014. Cisco-Jive and 5 other Unified Collaboration leaders
Large enterprise customers have grown increasingly impatient, seeking a single solution that offers collaboration, social interactions, and real-time communication without the need for extensive integration projects. To meet this demand, software vendors have coined the term "Unified Collaboration" and now market their solutions under this banner. However, not every IT giant is capable of building such a comprehensive system on their own. In some cases, collaboration becomes necessary. For instance, leading unified communications provider Cisco recently partnered with social networking provider Jive, announcing that they now offer the best solution in the market. Nevertheless, industry experts highlight that Cisco faces strong competition from five key rivals: Microsoft (Yammer + Lync), IBM (IBM Connections + IBM Sametime), Citrix (GoToMeeting + Podio), Siemens (Unify + Ansible), and Salesforce (Chatter + DimDim). However, it should be noted that the latter two vendors are currently considered potential competitors, as their Unified Communications (UC) solutions are not yet fully developed.
2014. Cisco and Google unite against Microsoft on the Unified Communications market
Cisco is a competitor to Microsoft's Lync in the unified communications market, while Google competes with Microsoft in the operating system market. Therefore, it makes sense for Cisco and Google to establish a partnership, and that's exactly what they did. Recently, the companies brought Cisco Unified Communications systems and Cisco Webex to Google Chromebooks. This development provides yet another incentive for large companies to consider upgrading their Windows XP licenses (which ended in April) to the free ChromeOS rather than the paid Windows 8. Furthermore, Google and Cisco have successfully integrated Cisco communication systems with the Google Apps suite. As a result, users can now schedule online Webex and Cisco UC meetings through Google Calendar and initiate voice and video calls directly from GMail and Google Contacts.