Autotask vs SolarWinds

May 20, 2023 | Author: Michael Stromann
10
Autotask
Autotask includes everything you need to organize, automate and optimize your IT business from a single, cloud-based platform that’s accessible from anywhere – so you spend less time managing your business and more time growing it.
26
SolarWinds
Monitor & manage your network with unified visibility into fault, performance, availability, traffic, & configurations. Get instant visibility across all system resources that can impact application performance and fix them fast. Find, analyze & resolve your toughest performance issues on SQL Server, Oracle, Sybase, and DB2. Automate 24x7 security monitoring and response to stop threats in their tracks and maintain continuous compliance.

Autotask and SolarWinds are both popular software solutions in the IT service management space, but they differ in their features, target markets, and areas of focus. Autotask, now known as Datto PSA, is a comprehensive platform that offers features for ticketing, project management, time tracking, billing, and customer relationship management (CRM). It is specifically designed for managed service providers (MSPs) and IT service companies to streamline their operations and improve efficiency. Autotask aims to provide end-to-end solutions for managing IT services, from ticketing and project management to invoicing and customer engagement. On the other hand, SolarWinds is a network management and monitoring platform that focuses on infrastructure and network performance. It offers features like network monitoring, configuration management, device discovery, and network troubleshooting. SolarWinds targets IT professionals and network administrators who require robust tools for managing and monitoring their network infrastructure.

See also: Top 10 IT Service Desk software
Autotask vs SolarWinds in our news:

2018. SolarWinds acquires log-monitoring service Loggly



SolarWinds, an IT management company, has recently completed the acquisition of the cloud-based log-monitoring and analytics service, Loggly. Loggly's marketing materials highlight that a significant portion of the Fortune 500, including renowned companies like Lenovo, Pizza Hut, and Dell, utilize their services. SolarWinds states that this strategic acquisition will expand their engineering and analytics expertise, contributing to the development of a comprehensive monitoring platform. Despite its history of acquiring various companies, including Pingdom, SolarWinds intends to maintain the Loggly brand and product as an ongoing entity.

Author: Michael Stromann
Michael is an expert in IT Service Management, IT Security and software development. With his extensive experience as a software developer and active involvement in multiple ERP implementation projects, Michael brings a wealth of practical knowledge to his writings. Having previously worked at SAP, he has honed his expertise and gained a deep understanding of software development and implementation processes. Currently, as a freelance developer, Michael continues to contribute to the IT community by sharing his insights through guest articles published on several IT portals. You can contact Michael by email stromann@liventerprise.com