Autotask vs SolarWinds
May 20, 2023 | Author: Michael Stromann
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Autotask and SolarWinds are both popular software solutions in the IT service management space, but they differ in their features, target markets, and areas of focus. Autotask, now known as Datto PSA, is a comprehensive platform that offers features for ticketing, project management, time tracking, billing, and customer relationship management (CRM). It is specifically designed for managed service providers (MSPs) and IT service companies to streamline their operations and improve efficiency. Autotask aims to provide end-to-end solutions for managing IT services, from ticketing and project management to invoicing and customer engagement. On the other hand, SolarWinds is a network management and monitoring platform that focuses on infrastructure and network performance. It offers features like network monitoring, configuration management, device discovery, and network troubleshooting. SolarWinds targets IT professionals and network administrators who require robust tools for managing and monitoring their network infrastructure.
See also: Top 10 IT Service Desk software
See also: Top 10 IT Service Desk software
Autotask vs SolarWinds in our news:
2018. SolarWinds acquires log-monitoring service Loggly
SolarWinds, an IT management company, has recently completed the acquisition of the cloud-based log-monitoring and analytics service, Loggly. Loggly's marketing materials highlight that a significant portion of the Fortune 500, including renowned companies like Lenovo, Pizza Hut, and Dell, utilize their services. SolarWinds states that this strategic acquisition will expand their engineering and analytics expertise, contributing to the development of a comprehensive monitoring platform. Despite its history of acquiring various companies, including Pingdom, SolarWinds intends to maintain the Loggly brand and product as an ongoing entity.