Asterisk vs Mitel

May 25, 2023 | Author: Adam Levine
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Asterisk
An open source telephony switching and private branch exchange service for Linux. Information on downloading, installation of and support for the product. Asterisk is like a box of Legos for people who want to create communications applications. It includes all the building blocks needed to create a PBX, an IVR system, a conference bridge and virtually any other communications app you can imagine.
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Mitel
Mitel provides complete solutions for your business communications needs. Easily stay connected to your customers and employees anytime, anyplace. The Mitel MiVoice business communications platforms provide extensive communication features, robust call control, and support for a wide range of innovative desktop devices and applications.
Asterisk and Mitel are both popular communication solutions in the industry, but they have distinct differences in terms of their architecture, features, and target users.

1. Architecture: Asterisk is an open-source communication platform that provides a framework for building custom communication solutions. It is highly flexible and allows developers to create tailored applications using its programming interfaces. On the other hand, Mitel is a proprietary communication system that offers pre-built solutions with specific features and functionality.

2. Features: Asterisk offers a wide range of features, including call routing, voice messaging, conferencing, and IVR (Interactive Voice Response) capabilities. It is known for its flexibility in customizing features to suit individual needs. Mitel, as a commercial solution, offers comprehensive features tailored for businesses, including advanced call management, contact center capabilities, collaboration tools, and integration with other business applications.

3. Target Users: Asterisk is suitable for businesses and developers who want to build custom communication solutions or require specific integrations. It is popular among small to medium-sized businesses looking for cost-effective options and customization capabilities. Mitel, on the other hand, caters to businesses of various sizes, from small companies to large enterprises, offering scalable solutions with advanced features and integration options.

4. Deployment Options: Asterisk is a software-based solution that can be deployed on-premises or in the cloud. It provides flexibility in choosing the infrastructure and allows for easy scalability. Mitel offers both on-premises and cloud-based options, providing businesses with deployment flexibility and the ability to migrate to the cloud at their own pace.

See also: Top 10 Business Phone systems
Author: Adam Levine
Adam is an expert in project management, collaboration and productivity technologies, team management, and motivation. With an extensive background working at prestigious companies such as Microsoft and Accenture, Adam's in-depth knowledge and experience in the field make him a sought-after professional. Currently, he has ventured into entrepreneurship, owning a thriving consulting and training agency where he imparts invaluable insights and practical strategies to individuals and organizations, empowering them to achieve their goals and maximize their potential. You can contact Adam via email adam@liventerprise.com