Asterisk vs Genesys

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Asterisk
An open source telephony switching and private branch exchange service for Linux. Information on downloading, installation of and support for the product. Asterisk is like a box of Legos for people who want to create communications applications. It includes all the building blocks needed to create a PBX, an IVR system, a conference bridge and virtually any other communications app you can imagine.
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Genesys
Genesys provides scalability, agility and security. Genesys cloud contact center solutions can improve your customer's journey by increasing personalization and by delivering consistent, connected customer experiences across touchpoints. We meet your customers’ specific channel preferences, such as mobile, SMS and social. Choosing a cloud contact center solution can help your organization achieve these objectives while getting to market faster, and with more flexibility.