Amazon WorkMail vs Microsoft Exchange

September 16, 2023 | Author: Adam Levine
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Amazon WorkMail
Amazon WorkMail is a secure, managed business email and calendaring service with support for existing desktop and mobile email clients. Amazon WorkMail gives users the ability to seamlessly access their email, contacts, and calendars using Microsoft Outlook, their web browser, or their native iOS and Android email applications. You can integrate Amazon WorkMail with your existing corporate directory and control both the keys that encrypt your data and the location in which your data is stored.
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Microsoft Exchange
Microsoft Exchange Server is the server side of a client–server, collaborative application product developed by Microsoft. Exchange's major features consist of electronic mail, calendaring, contacts and tasks; support for mobile and web-based access to information; and support for data storage.

Amazon WorkMail and Microsoft Exchange are both popular email and collaboration solutions, but they differ in several key aspects:

1. Hosting: Amazon WorkMail is a cloud-based service provided by Amazon Web Services (AWS), meaning the email infrastructure is hosted and managed by Amazon in their data centers. Microsoft Exchange, on the other hand, offers both cloud-based and on-premises deployment options, giving organizations more control over their email infrastructure.

2. Administration: Microsoft Exchange provides extensive administration and control capabilities through the Exchange Admin Center or PowerShell. It offers a wide range of features for managing mailboxes, security settings, distribution lists, and more. Amazon WorkMail offers a simplified administration experience through the AWS Management Console, allowing administrators to manage user accounts, security settings, and resources.

3. Integration: Microsoft Exchange is tightly integrated with other Microsoft products and services, such as Outlook, SharePoint, and Teams, providing a seamless experience and enhanced collaboration features. Amazon WorkMail, while compatible with various email clients and applications, does not offer the same level of integration with Microsoft's ecosystem.

4. Pricing: Amazon WorkMail offers a pay-as-you-go pricing model based on the number of mailboxes and storage usage. Microsoft Exchange is typically licensed through a Microsoft 365 subscription or as part of an on-premises server license. The pricing structure may vary depending on the deployment option and additional features.

5. Scalability and Availability: Both Amazon WorkMail and Microsoft Exchange are designed to handle large-scale deployments and offer high availability. However, as Amazon WorkMail is hosted on AWS, it benefits from the scalability and resilience of the AWS infrastructure, ensuring reliable email service even during peak demand or in the event of hardware failures.

See also: Top 10 Email services
Amazon WorkMail vs Microsoft Exchange in our news:

2018. Microsoft released Exchange 2019, but no way to deploy it



Microsoft has recently launched a fresh iteration of its email and collaboration server, Exchange 2019. Although the update is available for download, there is a hindrance—installation is currently impossible. The reason being that it exclusively operates on the server operating system Windows Server 2019, which is yet to be released. In terms of Exchange 2019's innovations, they primarily revolve around enhancing system performance. The latest version has the capacity to utilize up to 48 processor cores and 256GB of RAM, with optimizations specifically tailored for SSD drives. It is evident (and Microsoft openly acknowledges this fact) that Exchange is being developed with a primary focus on large and exceedingly large enterprises. Consequently, Microsoft aims to transition small and medium-sized businesses to their cloud-based offering, Microsoft Office 365, which delivers email server functionality as a service.


2016. Amazon WorkMail becomes generally available


Amazon has officially launched its enterprise-focused email and calendaring service called WorkMail, moving it out of preview mode. Built on Amazon Web Services, WorkMail is positioned as a modern alternative to traditional solutions such as Microsoft Exchange. It seamlessly integrates with popular email clients like Microsoft Outlook, Apple Mail, and others using the Microsoft Exchange ActiveSync protocol. This compatibility extends to various devices, including iPhone, iPad, Kindle Fire, Fire Phone, Android, Windows Phone, and BlackBerry 10. WorkMail complements other corporate-oriented solutions from Amazon, including WorkDocs (formerly Zocalo), an enterprise storage and collaboration service, and Amazon WorkSpaces, a managed desktop computing service that enables IT to provision cloud-based desktops for end users. Just like its counterparts, WorkMail leverages the capabilities of Amazon Web Services to directly address the needs of businesses' end users, going beyond being a mere backend solution.


2015. Amazon launched own business email service WorkMail



Amazon is expanding its range of business-suite offerings with the introduction of WorkMail, a new email and calendar service that will directly compete with Microsoft Office 365, Exchange, and Gmail. Recognizing that customers perceive these existing solutions as expensive and complex, Amazon aims to differentiate itself by offering a user-friendly experience. Customers can continue using familiar email applications such as Microsoft Outlook, ensuring a seamless transition. Behind the scenes, Amazon's technology will handle the sending and retrieval of emails. The new service also emphasizes security features, including encryption and the option to store emails in specific geographic regions. In terms of pricing, companies can expect a cost of $4 per user inbox per month.


2010. Google Apps making Microsoft nervous



Recently, Google released the next anti-microsoft tool - Google Apps Migration for Microsoft Exchange, the plugin which allows you to easily move mail, calendars and contacts from Exchange to Google Apps. Last year they released the utility that syncs Outlook with Google Apps, but now you can import data directly from the Exchange server. Previously, Microsoft just ignored such events, or commented that Google Apps - is just a toy that no serious company will use. But Google's constant pressure is making them nervous. Microsoft recently launched the channel on Youtube, which contains videos explaining why MS Office products are better than Google's. For example, here's the video Exchange vs GMail: ***


2009. Exchange 2010 - unified messaging in the Cloud



Microsoft officially released the new version of its enterprise email server Exchange Server 2010. It's desktop client Outlook 2010 will appear only next year together with other Office 2010 applications. What is the most interesting about Exchange 2010? First, thanks to Windows Server 2008 R2 and Windows 7 (details here), and some new features in the new version, Exchange 2010 is now completely adopted for the cloud deployment. Of course, Hosted Exchange 2007 has been already provided for some years, but the latest version is much more secure, reliable and suitable for administration, when installed on the remote server (or in data-center). ***


2008. How much does Exchange really cost?

A lively debate is unfolding in the comments section of an eWeek article by Clint Boulton, discussing Serena Software's decision to switch from Microsoft Exchange to Google Apps. The focus of the discussion revolves around the true cost of running Exchange. Serena claims that replacing Exchange with Google Apps will reduce their expenses from $1 million to $250,000 annually. Commenters question how an 800-employee company could spend such a substantial amount on email servers. This debate sheds light on how people evaluate the relative costs of on-premise software versus cloud-based alternatives. One commenter provides a breakdown of Exchange costs, while Serena's VP of corporate communications highlights the additional expenses associated with spam filtering, security, archiving, and disaster recovery. Despite the explanations, the discussion continues, with Exchange hosters suggesting they can offer equivalent services at a lower cost. The conversation underscores the ease with which the true cost of an on-premise application can be underestimated, including not only software and hardware expenses but also the often-overlooked costs of managing patches, upgrades, and user expectations. Serena's strategic commitment to becoming a SaaS vendor aligns with its interest in promoting the cloud narrative. However, the transition to Gmail may not be as abrupt as the eWeek story suggests, as Serena plans to continue using SharePoint for collaboration and may maintain Exchange until all users have migrated. Amidst the detailed arguments, the core message remains clear: Google Apps is significantly cheaper than Microsoft Exchange for corporate email systems, and those who argue otherwise underestimate the true costs of running Exchange on-premise.


2006. Microsoft Exchange 2007 bets on unified messaging



Today, Microsoft has officially announced the latest release of its Email collaboration solution, Exchange Server 2007. The primary focus of this new version is unified messaging, enabling employees to handle e-mails, voice mails, and faxes within a single interface. Moreover, with the integration of MS Office Communications Server, the advanced technologies of text-to-speech and voice recognition now allow users to access their mailboxes and listen to new email messages. It's important to note that these enhanced functionalities are exclusively available in the more expensive Exchange Enterprise edition. Additionally, the new Exchange version offers built-in antivirus and antispam protection, backup and data replication tools (significantly expanding mailbox capacity), and introduces Outlook Anywhere, a feature that enables connecting Outlook to the Exchange server via the Internet. Furthermore, it's worth mentioning that Exchange 2007 exclusively supports 64-bit architecture.


2003. Exchange Server 2003 becomes more specialized and mobile



Microsoft has recently launched the latest version of its email server, Exchange Server 2003. This release brings significant changes to the system, leading it to be appropriately termed as an "email server." Microsoft has made the decision to distribute some of its functionalities across other products. The built-in Exchange messenger has transitioned to Microsoft Office Live Communications Server, while the web-conferencing server has moved to Live Meeting. Furthermore, Microsoft now recommends utilizing the intranet portal Sharepoint for file sharing, although Exchange public folders are still included. As a result, Exchange Server will primarily focus on managing email, contacts, calendars, and tasks. On the other hand, Exchange Server 2003 has gained new features from the mobile server called Microsoft Mobile Information Server. It introduces Outlook Mobile Access, a web client for mobile devices, and server-side Exchange ActiveSync, enabling users to synchronize their mobile email clients with the server. This empowers users to conveniently work with their email, calendars, and tasks on their mobile devices.


2003. Lotus unfolds for smaller customers

IBM has announced new versions of its Lotus Domino server software, specifically targeting smaller businesses and aiming to convert customers from Microsoft's Exchange. The new packages, Lotus Domino Collaboration Express and Lotus Domino Utility Server Express, offer e-mail and collaboration software with adjusted license terms and technical enhancements suitable for smaller businesses. These packages are designed for companies with 100 to 1,000 employees who haven't yet adopted other Lotus products. By providing an affordable and feature-rich collaboration solution, IBM aims to capture the attention of businesses that could benefit from such tools but have yet to adopt them. The packages are compatible with various operating systems and e-mail client software, providing broad software compatibility. IBM is actively working to revamp its Lotus division by integrating existing products and developing new software packages to expand its range. The pricing for Lotus Domino Collaboration Express starts at $89.25 per user for competitive e-mail product upgrades or $119 for new purchases, while Lotus Domino Utility Server is priced at $5,000 per server processor. Both packages are currently available.


2000. MS Exchange 2000 Server gets inbuilt messenger



Microsoft has introduced the latest edition of its collaboration solution, Exchange 2000 Server. Unlike its previous version, this release no longer incorporates an internal directory service. Instead, Exchange 2000 Server relies entirely on the external directory service known as Windows Active Directory. Consequently, many users may encounter significant challenges during the upgrade process. Additionally, Exchange 2000 Server includes a built-in messaging platform called Exchange Instant Messaging, which supports various IRC clients. It also offers a web-conferencing service called Exchange Conferencing, compatible with Outlook 2000 and NetMeeting. Another noteworthy addition in Exchange 2000 is the Web Store feature, a file system that enables efficient organization and simplified searching for unstructured data within Exchange, such as web pages, documents, and email messages.

Author: Adam Levine
Adam is an expert in project management, collaboration and productivity technologies, team management, and motivation. With an extensive background working at prestigious companies such as Microsoft and Accenture, Adam's in-depth knowledge and experience in the field make him a sought-after professional. Currently, he has ventured into entrepreneurship, owning a thriving consulting and training agency where he imparts invaluable insights and practical strategies to individuals and organizations, empowering them to achieve their goals and maximize their potential. You can contact Adam via email adam@liventerprise.com