Amazon Chime vs Cisco Unified Communications

May 21, 2023 | Author: Adam Levine
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Amazon Chime
Amazon Chime is a secure, real-time, unified communications service that transforms meetings by making them more efficient and easier to conduct. The service delivers high-quality audio and video through an application that is easy to use and stays in sync across all of your devices. With Amazon Chime, meetings start on time, and a visual roster makes them easy to manage.
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Cisco Unified Communications
With Cisco Unified Communications, your company can connect co-workers, partners, vendors, and customers with the information and expertise they need, access and share video on the desktop, on the road, and on-demand, as easily as making a phone call, facilitate better team interactions, dynamically bringing together individuals, virtual workgroups, and teams, make mobile devices extensions of the corporate network so mobile workers can be productive anywhere
Amazon Chime and Cisco Unified Communications are two widely used communication and collaboration platforms, but they differ in their features and focus.

Amazon Chime is a cloud-based communication and collaboration tool that offers features such as video conferencing, chat, voice calls, and screen sharing. It is designed to provide a seamless and intuitive user experience, with easy scheduling of meetings, one-click join options, and reliable audio and video quality. Amazon Chime integrates well with other Amazon Web Services (AWS) products, making it suitable for organizations that already utilize AWS infrastructure.

Cisco Unified Communications, on the other hand, is a comprehensive suite of communication and collaboration tools that includes voice, video, messaging, and presence services. It provides a range of features such as IP telephony, video conferencing, instant messaging, and voicemail. Cisco Unified Communications is highly scalable and offers advanced enterprise-level capabilities, making it suitable for larger organizations with complex communication needs. It also integrates well with other Cisco products, providing a unified and integrated communication solution.

See also: Top 10 Unified Communications software
Amazon Chime vs Cisco Unified Communications in our news:

2017. Amazon launched Skype for Business alternative



Amazon has introduced its new video-conferencing service called Chime, positioning it as a competitor to Skype for Business and WebEx. Chime is a product of Amazon Web Services, the cloud-computing and storage division that plays a significant role in Amazon's operations. This online meeting solution enables users to seamlessly switch between various devices including Mac, Windows, iOS, and Android, providing access to video-conferencing, screen-sharing, file-sharing, and chat functionalities. Chime offers different pricing plans: a monthly cost of $2.50 per user for a plan that includes screen sharing and use of a corporate directory, and $15 per user per month for a comprehensive plan catering to businesses with video meetings for up to 100 participants. There is also a free basic plan available, which allows video calls for two individuals along with chat features. As Chime is backed by the security-centric Amazon Web Services, it ensures encryption for all communications and does not retain chat history.


2014. Cisco-Jive and 5 other Unified Collaboration leaders



Large enterprise customers have grown increasingly impatient, seeking a single solution that offers collaboration, social interactions, and real-time communication without the need for extensive integration projects. To meet this demand, software vendors have coined the term "Unified Collaboration" and now market their solutions under this banner. However, not every IT giant is capable of building such a comprehensive system on their own. In some cases, collaboration becomes necessary. For instance, leading unified communications provider Cisco recently partnered with social networking provider Jive, announcing that they now offer the best solution in the market. Nevertheless, industry experts highlight that Cisco faces strong competition from five key rivals: Microsoft (Yammer + Lync), IBM (IBM Connections + IBM Sametime), Citrix (GoToMeeting + Podio), Siemens (Unify + Ansible), and Salesforce (Chatter + DimDim). However, it should be noted that the latter two vendors are currently considered potential competitors, as their Unified Communications (UC) solutions are not yet fully developed.


2014. Cisco and Google unite against Microsoft on the Unified Communications market



Cisco is a competitor to Microsoft's Lync in the unified communications market, while Google competes with Microsoft in the operating system market. Therefore, it makes sense for Cisco and Google to establish a partnership, and that's exactly what they did. Recently, the companies brought Cisco Unified Communications systems and Cisco Webex to Google Chromebooks. This development provides yet another incentive for large companies to consider upgrading their Windows XP licenses (which ended in April) to the free ChromeOS rather than the paid Windows 8. Furthermore, Google and Cisco have successfully integrated Cisco communication systems with the Google Apps suite. As a result, users can now schedule online Webex and Cisco UC meetings through Google Calendar and initiate voice and video calls directly from GMail and Google Contacts.

Author: Adam Levine
Adam is an expert in project management, collaboration and productivity technologies, team management, and motivation. With an extensive background working at prestigious companies such as Microsoft and Accenture, Adam's in-depth knowledge and experience in the field make him a sought-after professional. Currently, he has ventured into entrepreneurship, owning a thriving consulting and training agency where he imparts invaluable insights and practical strategies to individuals and organizations, empowering them to achieve their goals and maximize their potential. You can contact Adam via email adam@liventerprise.com