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Alchemer vs SurveyMonkey
January 07, 2024 | Author: Sandeep Sharma
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Alchemer takes the voice of the customer out of dashboards and puts it into the hands of your people. So they can build the customer ecosystem. So they can engage at the front lines. So they can workflow, integrate and report.
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Create and publish online surveys in minutes, and view results graphically and in real time. SurveyMonkey provides free online questionnaire and survey service. Build your own surveys or choose from our templates. Choose how to distribute and start collecting responses. Use our powerful analytical tools for intelligent insights.
Alchemer (formerly SurveyGizmo) and SurveyMonkey are both popular online survey platforms, but they differ in their features, customization options, and target user base. Alchemer offers a comprehensive set of survey features, including advanced question types, branching and skip logic, customizable themes, and extensive reporting and analysis capabilities. It is designed for users who require more sophisticated survey functionalities and customization options. Alchemer also offers robust integration capabilities, allowing users to connect survey data with other business systems for seamless data management.
SurveyMonkey, on the other hand, focuses on simplicity and ease of use. It provides a user-friendly interface with basic survey creation tools, customizable templates, and essential question types. SurveyMonkey is ideal for users who need to quickly create and distribute surveys without extensive customization requirements. It offers intuitive data analysis features and integrates with various popular applications, making it accessible to a broad range of users.
See also: Top 10 Online Survey software
SurveyMonkey, on the other hand, focuses on simplicity and ease of use. It provides a user-friendly interface with basic survey creation tools, customizable templates, and essential question types. SurveyMonkey is ideal for users who need to quickly create and distribute surveys without extensive customization requirements. It offers intuitive data analysis features and integrates with various popular applications, making it accessible to a broad range of users.
See also: Top 10 Online Survey software
Alchemer vs SurveyMonkey in our news:
2020. SurveyGizmo changes name to Alchemer
SurveyGizmo, a leading provider of customer experience (CX) and voice-of-the-customer (VOC) technology, has officially rebranded itself as Alchemer. The name change reflects the company's renewed focus on assisting businesses in their transformation into customer-centric organizations. Alchemer's comprehensive platform offers a wide range of tools including surveys, workflow management, audience targeting, communication capabilities, and data analysis. These features empower organizations of all sizes to effectively collect, integrate, and take action based on the feedback from their customers. Alchemer goes beyond traditional solutions by introducing innovative offerings such as Activated NPS and Sales Motion Optimizer, which personalize customer engagement and generate valuable insights for businesses to act upon.
2014. SurveyMonkey invested in mobile feedback service Apptentive
Leading the Series A funding is Apptentive, a company that provides in-app feedback tools for developers to engage with their app users, request reviews, and facilitate direct communication. This funding round was spearheaded by online survey service SurveyMonkey. The partnership between SurveyMonkey and Apptentive aims to offer technical and product interactions specifically tailored for mobile customers. Apptentive faces competition from various solutions in the market, including Appsfire, Appboy, Helpshift, Mixpanel, Localytics, and others. One of Apptentive's standout features is its proprietary measurement called "Love Score," which enables app developers to gauge how well their app is received compared to others in the app ecosystem. The Love Score reports provide valuable customer insights, such as the app's popularity relative to competitors, analysis of app store reviews, assessment of reviewer quality and bias, and more.
2014. SurveyMonkey acquires competitor FluidSurveys
Today, SurveyMonkey, the world's foremost online survey platform, has officially announced its acquisition of Fluidware. Fluidware is a provider of online survey and application review tools, known for their offerings FluidSurveys and FluidReview. This acquisition is highly complementary and will serve to expand SurveyMonkey's global presence, particularly in the desirable Canadian market where Fluidware has established itself as an industry leader. SurveyMonkey's CEO, Dave Goldberg, expressed enthusiasm for the collaboration with the talented Fluidware team, emphasizing the company's commitment to attracting new customers, accessing new territories, and harnessing cutting-edge technologies. These efforts align with SurveyMonkey's overarching mission of assisting customers in making informed decisions.
2011. SurveyMonkey acquires competitor Zoomerang
When faced with the challenge of acquiring a major competitor without sufficient funds, one viable solution is to form a partnership with a private equity firm. In the case of SurveyMonkey, they have successfully employed this strategy by collaborating with TPG Capital to acquire MarketTools' products: Zoomerang, ZoomPanel, and TrueSample. Through the acquisition of ZoomPanel, SurveyMonkey's burgeoning online panel service will experience substantial growth, expanding its panelists from 500,000 to an impressive total of 2.5 million. This significant increase in panelists greatly enhances SurveyMonkey's value proposition for businesses seeking to conduct comprehensive market research. Furthermore, the inclusion of TrueSample will play a crucial role in elevating the quality of SurveyMonkey's research practices. By eliminating fake and duplicate responses, disengaging uninterested respondents, and leveraging the technological capabilities of SurveyScore, TrueSample will actively contribute to the improvement and accuracy of SurveyMonkey's research endeavors.
