8x8 vs RingCentral
Last updated: October 04, 2019
8x8 has a combined phone and contact center solution that can do it all: provide inbound and outbound calling, live agent chat, click-to-call, and live routing options. It’s a one-stop shop for all our needs.
All your communications on one platform. Team messaging with file sharing, tasks and more. All-in-one cloud phone, team messaging & video conferencing. HD-quality video conferencing with screen sharing. Outbound and inbound contact center and digital customer engagement.
8x8 vs RingCentral in our news:
2019. Avaya partners with RingCentral to provide cloud offering
After months of evaluating sale and merger options, Avaya announced a strategic partnership and $500 million contribution from RingCentral. The company, which emerged from a bankruptcy filing in 2017, now faces growing competition from large rivals such as Microsoft Corp and Amazon Web Services. Those rivals deliver similar communications services as software running inside cloud data centers, a capability Avaya has struggled to match but where RingCentral is a major player. Under the deal, Avaya will rely on RingCentral to provide cloud technology in a new offering. Both companies will contribute funding to the sales and marketing of the cloud product.
2007. RingCentral allows to manage your calls, save money with VoIP
The phone call management service called RingCentral is introducing a slew of VoIP plans called DigitalLine that give users the option to use VoIP instead of, or on top of their existing landlines. The new VoIP implementation is fairly straightforward. All incoming calls can be set to be received via VoIP, letting you receive and manage phone calls while away from your landline. You can also get various minute packages to use VoIP to make outgoing calls, including an all-you-can-eat plan of outgoing VoIP for around $25/month. In contrast to consumer VoIP services like Vonage, Skype, or Comcast"s DigitalVoice, RingCentral isn"t aiming at cheap outgoing long distance providers, as much as the multi-line business crowd who"s looking for a way to handle several lines without the hardware or staffing. Small business owners will love it, since you can set up a ridiculously extensive set of rules to handle incoming calls, or reroute them on the fly with a virtual phone call manager called SoftPhone.