3CX vs Cisco Unified Communications

June 04, 2023 | Author: Adam Levine
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3CX
3CX Phone System for Windows is a software-based IP PBX that replaces a proprietary hardware PBX / PABX. 3CX’s IP PBX has been developed specifically for Microsoft Windows and is based on the SIP standard, making it easier to manage and allowing you to use any SIP phone (software or hardware).
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Cisco Unified Communications
With Cisco Unified Communications, your company can connect co-workers, partners, vendors, and customers with the information and expertise they need, access and share video on the desktop, on the road, and on-demand, as easily as making a phone call, facilitate better team interactions, dynamically bringing together individuals, virtual workgroups, and teams, make mobile devices extensions of the corporate network so mobile workers can be productive anywhere
3CX and Cisco Unified Communications (UC) are both popular communication solutions but differ in their offerings and deployment models.

3CX is a software-based IP PBX system that provides unified communications features such as voice and video calls, chat, presence, and collaboration tools. It is known for its user-friendly interface and ease of management. 3CX can be deployed on-premises or in the cloud and supports a range of endpoints, including desktops, smartphones, and IP phones. It offers cost-effective licensing options and is popular among small to medium-sized businesses.

Cisco Unified Communications, on the other hand, is an enterprise-grade communication solution offered by Cisco Systems. It provides a comprehensive suite of communication and collaboration tools, including voice and video calling, messaging, presence, conferencing, and contact center capabilities. Cisco UC integrates with other Cisco networking and collaboration products, providing a seamless experience across the organization. It is highly scalable, reliable, and offers advanced security features. Cisco UC is typically used by large enterprises with complex communication requirements.

See also: Top 10 Business Phone systems
3CX vs Cisco Unified Communications in our news:

2014. 3CX acquires videoconferencing provider e-works



3CX Phone System, the renowned Windows VoIP PBX developer, has made an exciting announcement regarding its latest acquisition. The company has acquired e-works, an Italian video conferencing developer. Back in October 2013, 3CX entered into a partnership with e-works, utilizing its engine for their own videoconferencing solution called 3CX WebMeeting. Now, they have decided to fully acquire this engine. According to Nick Galea, the CEO of 3CX, "The acquisition and the highly anticipated launch of 3CX WebMeeting will greatly enhance our position in the Unified Communications market. With e-works' advanced technology, we will also capitalize on the growing popularity of WebRTC."


2014. Cisco-Jive and 5 other Unified Collaboration leaders



Large enterprise customers have grown increasingly impatient, seeking a single solution that offers collaboration, social interactions, and real-time communication without the need for extensive integration projects. To meet this demand, software vendors have coined the term "Unified Collaboration" and now market their solutions under this banner. However, not every IT giant is capable of building such a comprehensive system on their own. In some cases, collaboration becomes necessary. For instance, leading unified communications provider Cisco recently partnered with social networking provider Jive, announcing that they now offer the best solution in the market. Nevertheless, industry experts highlight that Cisco faces strong competition from five key rivals: Microsoft (Yammer + Lync), IBM (IBM Connections + IBM Sametime), Citrix (GoToMeeting + Podio), Siemens (Unify + Ansible), and Salesforce (Chatter + DimDim). However, it should be noted that the latter two vendors are currently considered potential competitors, as their Unified Communications (UC) solutions are not yet fully developed.


2014. Cisco and Google unite against Microsoft on the Unified Communications market



Cisco is a competitor to Microsoft's Lync in the unified communications market, while Google competes with Microsoft in the operating system market. Therefore, it makes sense for Cisco and Google to establish a partnership, and that's exactly what they did. Recently, the companies brought Cisco Unified Communications systems and Cisco Webex to Google Chromebooks. This development provides yet another incentive for large companies to consider upgrading their Windows XP licenses (which ended in April) to the free ChromeOS rather than the paid Windows 8. Furthermore, Google and Cisco have successfully integrated Cisco communication systems with the Google Apps suite. As a result, users can now schedule online Webex and Cisco UC meetings through Google Calendar and initiate voice and video calls directly from GMail and Google Contacts.

Author: Adam Levine
Adam is an expert in project management, collaboration and productivity technologies, team management, and motivation. With an extensive background working at prestigious companies such as Microsoft and Accenture, Adam's in-depth knowledge and experience in the field make him a sought-after professional. Currently, he has ventured into entrepreneurship, owning a thriving consulting and training agency where he imparts invaluable insights and practical strategies to individuals and organizations, empowering them to achieve their goals and maximize their potential. You can contact Adam via email adam@liventerprise.com