3CX vs Avaya

May 25, 2023 | Author: Adam Levine
3CX and Avaya are both well-known providers in the communication and collaboration industry, but they have distinct differences in terms of product offerings, features, and target users. 3CX is a software-based IP PBX phone system that offers a range of communication features such as voice, video, chat, and web conferencing. It emphasizes simplicity, flexibility, and cost-effectiveness, making it a popular choice for small to medium-sized businesses seeking a modern and scalable communication solution.

Avaya, on the other hand, is a leading provider of unified communications and contact center solutions. It offers a comprehensive suite of on-premises and cloud-based communication products, including voice, video, messaging, and collaboration tools. Avaya caters to various industries, particularly larger enterprises that require advanced features, customization options, and integration capabilities.

See also: Top 10 Unified Communications software
3CX Phone System for Windows is a software-based IP PBX that replaces a proprietary hardware PBX / PABX. 3CX’s IP PBX has been developed specifically for Microsoft Windows and is based on the SIP standard, making it easier to manage and allowing you to use any SIP phone (software or hardware).
With Avaya platform that delivers rock-solid reliability and remarkable adaptability, you can support new collaboration capabilities, applications, and customer services immediately. Choose from more than 700 features and an ever expanding, customizable applications portfolio. Plus, count on unrivaled scalability and flexibility to support everything from click-to-dial video conferencing to sophisticated contact center systems, in locations from small branches to corporate headquarters.
3CX vs Avaya in our news:

2014. 3CX acquires videoconferencing provider e-works

3CX Phone System, the renowned Windows VoIP PBX developer, has made an exciting announcement regarding its latest acquisition. The company has acquired e-works, an Italian video conferencing developer. Back in October 2013, 3CX entered into a partnership with e-works, utilizing its engine for their own videoconferencing solution called 3CX WebMeeting. Now, they have decided to fully acquire this engine. According to Nick Galea, the CEO of 3CX, "The acquisition and the highly anticipated launch of 3CX WebMeeting will greatly enhance our position in the Unified Communications market. With e-works' advanced technology, we will also capitalize on the growing popularity of WebRTC."

Author: Adam Levine
Adam is an expert in project management, collaboration and productivity technologies, team management, and motivation. With an extensive background working at prestigious companies such as Microsoft and Accenture, Adam's in-depth knowledge and experience in the field make him a sought-after professional. Currently, he has ventured into entrepreneurship, owning a thriving consulting and training agency where he imparts invaluable insights and practical strategies to individuals and organizations, empowering them to achieve their goals and maximize their potential. You can contact Adam via email adam@liventerprise.com