Service Desk

CA Open Space is a Web 2.0 application delivered as a service that helps to reduce the burden on IT analysts, and lower support costs. You can access CA Open Space via Web interface, or with iPhone and iPad apps. IT provides powerful collaboration platform helps connect communities, federated search bringing together multiple knowledge sources, еnables self-help to reduce number of open tickets.

Achieve a rapid and cost-effective deployment of a proven IT support solution delivered on demand. With CA Service Desk Manager On Demand, time-to-value is greatly improved via rapid implementation services that deliver a zero infrastructure deployment with built-in ITIL best practice configurations and an innovative business user self service capability.

CRMdesk is a web-based help desk software that allows customer support automation through Internet; you will be able to respond to your customer's requests more effectively and will have better success in attracting new customers.

An integrated web based solution that assists in tracking customer service requests, managing assets, and handling warehouse fulfillment