Oracle Sales Cloud alternatives

Oracle Sales Cloud
Engage customers earlier and accelerate and close more deals using Oracle Sales Cloud's complete, innovative, and proven sales solution. Sales Cloud takes advantage of Oracle’s best-in-class cloud portfolio to offer a complete ecosystem of sales tools
Oracle Sales Cloud alternatives are:
Salesforce, SAP Sales Cloud



Here are the latest news about Oracle Sales Cloud:

2011 Ellison conitues bumping Benioff: Oracle buys RightNow CRM

Oracle RightNow CRM
As you probably remember, recently Oracle's boss Larry Ellison decided to give a lesson to Salesforce CEO Marc Benioff for his attacks on Oracle. At the recent Oracle OpenWorld conference Ellison not only banned Benioff in the event program but also announced the public cloud platform Oracle Public Cloud, which will provide either PaaS or SaaS services, including CRM (ie, will compete directly with Salesforce CRM / Force.com). However, it was shown only on the presentetion slides and Benioff had every reason to just joke at Ellison in his Twitter and sleep peacefully. But today, the Oracle's threat has become very real: Oracle for $1.5 billion has acquired RightNow, one of the leading SaaS CRM vendors.

Although, to be more precise, RightNow prefers to call its solution not CRM (Customer Relationship Management) but CEM (Customer Experience Management). How CEM differs from CRM - read here. RightNow CEM includes the customer web-service system, social tools and the solution for Call-Centers. And except the client system, RightNow has built the CEM-platform that allows to expand and integrate the base system - i.e. very similar to Salesforce.

Recall that Oracle's own SaaS CRM system - Oracle CRM OnDemand has been trying to compete with Salesforce for a long time, but it hasn't achieved much success.


2011 Ellison to Benioff: That's your Cloud is False Cloud



2010 RightNow: CRM is dead



2008 New Oracle software targets Salesforce



2005 RightNow targets Siebel customers



2005 Oracle to acquire Siebel for $5.8 billion



2005 RightNow pins enterprise hopes on new CRM



2003 Siebel, IBM team up for hosted CRM - Siebel CRM On Demand