LotusLive

IBM's SaaS collaboration services under the LotusLive umbrella received a lot of good reviews and always presented in the analyst top product lists. Nevertheless they haven't been very successful in sales (compared to the competitors). "What's the problem?" - IBMers tried to figure out - "Maybe the problem in the name? Or in marketing?". And they decided to copy the model of Salesforce and to see what will happen. They decided to remove the word "Lotus", which many people associate with the heavy software from the past. And instead, wherever it's possible, they put the words "Cloud" and especially "Social". In result, LotusLive becomes SmartCloud for Social Business. In its description you'll find such words as Social, Social and Social. And on the US television the new SmartCloud cartoon commercial (reminding Salesforce Chatter ads) has appeared (watch the video).

Companies like IBM and Microsoft love to confuse their customers with numerous services and titles. Not so long ago IBM launched the new mail service LotusLive iNotes, that costs $3 per month per user and provides corporate e-mail, contacts and calendar. And today IBM has unveiled another service called LotusLive Notes, that costs $5 per month and also includes e-mail, contacts and calendar. At first glance, the only difference is the price, but in fact the latest service is a multitenant SaaS version of Lotus Domino (Domino - is the name of server software in the traditional in-house Lotus Notes system). How it differs from LotusLive iNotes?

The geek-developer dream comes true: a full-on collaboration environment with an open API and a name right out of Star Trek. Today at the Lotushpere conference IBM unveiled Project Vulcan - the new cloud platform for collaboration and social tools, that is already compared to Google Wave. But unlike Google Wave, Vulcan - is not a separate application, but an integrated environment for all future and existing Lotus apps, including Lotus Notes and LotusLive. Vulcan will be available to developers in the second half of 2010, and meanwhile it will be available to LotusLive Labs team, which has already shown 4 new projects for LotusLive:

IBM has signed a contract with Panasonic, according to which 300000 company employees will use the LotusLive SaaS services (email, calendar, web-conferencing, messenger, file storage). Neither Google, nor Salesforce have no deployments of such  scale. Sure, this deal will warm the SaaS market and strengthen the trust in SaaS scheme. Especially, taking into account the fact that Panasonic moves to SaaS system from Microsoft Exchange. Though we were not impressed with LotusLive and email service LotusLive iNotes, but the Japanese giant considered it a better option than Exchange and Google Apps. Apparently, the decisive factors were the price (LotusLive costs from $ 3 per user per month) and IBM brand.

When early this year IBM released their new SaaS platform, LotusLive, they promised to add Email to its suite. Today this promise is realized: the brand new SaaS email service LotusLive iNotes is available for business-users. IBM pushes it as a new alternative to Google Apps. Why Google Apps, but not GMail? Because, except the email tools, iNotes contains calendar and contact manager. IBM reps say that Google can't understand the difference between consumer web-services and business apps, and IBM has a vast experience in creating and supporting complex enterprise systems. So, it's just a question of time, when iNotes will drive away Google Apps users, moreover it costs only $36/user/year against Google's $50.