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Invoca is #3 in Top 10 Call Tracking
Conversation intelligence platform that enables you to automatically act on conversation data to drive better experiences, more conversions, and higher revenue.
Positions in ratings
#3 in Top 10 Call Tracking
Alternatives
The best alternatives to Invoca are: Marchex, CallRail, Ringba
Latest news about Invoca
2022. AI-powered conversation intelligence platform Invoca raises $83M
Invoca, a platform utilizing AI for analyzing calls in marketing, sales, and customer agent training, has successfully concluded an $83 million funding round. By offering services such as agent coaching and "automated contact center quality assurance," the company aims to enhance conversion rates, customer satisfaction, and service levels in a mostly automated manner. Invoca's objective is to provide actionable data from real-time phone conversations between sales or service agents and customers. Operating entirely on the cloud, Invoca serves as a centralized platform that integrates AI-powered speech analytics, automated call scoring, call routing, and interactive voice response (IVR) capabilities for improved conversations.
