Top 3 HelpSpot alternatives

Last updated: February 21, 2018
HelpSpot
The unique design and workflow enables your support staff to solve problems the first time and easily manage many requests from multiple sources. HelpSpot Beyond simple help desk software, HelpSpot is an entire web based help desk portal; providing your customers with powerful self-help functionality that drives down cost and improves customer experience.
The best HelpSpot alternatives:


Zendesk


Zendesk is web-based help desk software with an elegant support ticket system & a self-service customer support platform. Agile, smart and convenient. Zendesk free open-source alternatives are osTicket, OTRS, Mantis

Kayako


Kayako Fusion is a help desk software that lets you manage email, tickets, live chat, calls and remote support. All in one place. Choose between our reliable and secure SaaS cloud platform (Kayako On Demand), or install Kayako on your own server. Kayako free open-source alternatives are osTicket, OTRS, Mantis.

Jitbit


Help Desk Software and Customer Service app from Jitbit. Deliver awesome support to your customers. Jitbit Helpdesk ticketing system is dead simple, amazingly powerful and takes seconds to set up. Just forward support emails to the helpdesk app and start managing tickets. We have both the cloud-hosted and on-premise versions. Both integrate perfectly with your mailboxes, Active Directory, Google Drive etc.