HelpSpot is #14 in Top 10 Helpdesk software

HelpSpot
The unique design and workflow enables your support staff to solve problems the first time and easily manage many requests from multiple sources. HelpSpot Beyond simple help desk software, HelpSpot is an entire web based help desk portal; providing your customers with powerful self-help functionality that drives down cost and improves customer experience.

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#14 in Top 10 Helpdesk software