Zoho CRM vs vtiger CRM


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Zoho CRM
Zoho CRM is an alternative online software for SMB that empowers organizations with a complete customer relationship lifecycle management software for managing organization-wide Sales, Marketing, Customer Support & Service and Inventory Management in a single business system.
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vtiger CRM
vtiger CRM is a community-driven, fully open source, CRM software with a worldwide community of developers and user. It includes modules to manage leads, sales opportunities, quotes, invoices, support tickets, knowledge base, inventory and more.
Comparing Zoho CRM vs vtiger CRM is like comparing apples to oranges. Because your business is unique and nobody except you can decide, which is better for your company. But we can add some fun to your research and suggest some new comparison parameters.

Ok, now let's compare the UI. Looks like Zoho CRM has more user-friendly interface than vtiger CRM because it's bigger. At least on our screenshots


To compare the popularity of the solutions we counted how many alternatives people search for each of them on the Internet. And it turns out that Zoho CRM is more popular than vtiger CRM

Now let's look at the recent activities of our competitors:

- Zoho CRM Plus gets fresh new design (in 2017)
- Zoho CRM gets a Chrome extension for Gmail (in 2017)
- Zoho CRM gets sticky notes (in 2017)
- Zoho partners with LinkedIn to integrate Sales Navigator into Zoho CRM (in 2017)
- Zoho CRM gets AI assistant (in 2017)
- Zoho CRM 2016 is now available (in 2016)
- Zoho CRM is now free for 10 users (in 2015)
- Zoho CRM adds Google AdWords integration, website and social media analytics (in 2014)
- Zoho CRM and Zoho Creator mobile apps become free for all customers (in 2014)
- How Zoho was "helping" Salesforce users (in 2013)

Looks like Zoho CRM was recently more active than vtiger CRM (at least in our news). We also found some news, in which Zoho CRM and vtiger CRM meet head to head:

2017 - Zoho CRM gets a Chrome extension for Gmail to win over vtiger CRM


Zoho developed Chrome extension that intelligently extracts details from your Gmail that you can save as leads or contacts in Zoho CRM. Zoho CRM for Gmail shows you a complete customer profile immediately upon opening an email from the customer. Just open a message and you can perform a lot of operations. Choose to push details as leads or contacts, or see whether an email has attached data like tasks, previous call details, or notes from Zoho CRM. It also displays details about existing leads or contacts when you click on an email from them.  Available in 21 languages, Zoho CRM for Gmail will help you increase your ROI by entering timely and accurate information about your leads and contacts to your CRM system. Thus Zoho CRM gets more email-friendly than vtiger CRM

2017 - Zoho CRM gets sticky notes - a new advantage over vtiger CRM


Post-it notes are one of the most successful accidents of our time. Many companies are trying to replicate the persuasive power of sticky notes on the digital platform. And now Zoho made them available right inside Zoho CRM. These digital sticky notes stay on top of your dashboard, which acts as your workspace.  Go here if you need to write down ideas that pop up in your mind, set up your schedule for the day, or note down tasks and reminders for yourself. Sticky notes store all information that you think you might need to reference later. Available in all editions of Zoho CRM, any sticky notes you create are not visible to other users in your CRM account. The conclusion is that Zoho CRM gets more user-friendly than vtiger CRM

2017 - Zoho partners with LinkedIn to integrate Sales Navigator into Zoho CRM to take on vtiger CRM


Zoho CRM has a new advantage over vtiger CRM. It now allows to network, prospect and build relationships inside the system. With LinkedIn’s Sales Navigator for Zoho CRM you can view all of your prospect’s professional information from your CRM window - no more switching between tabs. The integration allows Zoho CRM users to directly find information about their prospects—like their profile details, company information, and recent activity updates—on LinkedIn, without having to leave their CRM.