SugarCRM vs Zoho CRM


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SugarCRM
SugarCRM is an alternative CRM system that is available in both open source and Commercial open source applications. Sugar's functionality includes sales-force automation, marketing campaigns, customer support, collaboration, Mobile CRM, Social CRM and reporting.
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Zoho CRM
Zoho CRM is an alternative online software for SMB that empowers organizations with a complete customer relationship lifecycle management software for managing organization-wide Sales, Marketing, Customer Support & Service and Inventory Management in a single business system.
Comparing SugarCRM vs Zoho CRM is like comparing apples to oranges. Because your business is unique and nobody except you can decide, which is better for your company. But we can add some fun to your research and suggest some new comparison parameters.

Let's start with videos. We think that Zoho CRM has better video than SugarCRM



Ok, now let's compare the UI. Looks like Zoho CRM has more user-friendly interface than SugarCRM because it's bigger. At least on our screenshots


To compare the popularity of the solutions we counted how many alternatives people search for each of them on the Internet. And it turns out that Zoho CRM is more popular than SugarCRM

Now let's look at the recent activities of our competitors:

- Zoho CRM Plus gets fresh new design (in 2017)
- Zoho CRM gets a Chrome extension for Gmail (in 2017)
- Zoho CRM gets sticky notes (in 2017)
- Zoho partners with LinkedIn to integrate Sales Navigator into Zoho CRM (in 2017)
- Zoho CRM gets AI assistant (in 2017)
- Zoho CRM 2016 is now available (in 2016)
- IBM tightens integration with SugarCRM (in 2016)
- SugarCRM gets improved Search, Tagging (in 2016)
- Zoho CRM is now free for 10 users (in 2015)
- Zoho CRM adds Google AdWords integration, website and social media analytics (in 2014)

Looks like Zoho CRM was recently more active than SugarCRM (at least in our news).