Service Autopilot vs ServiceMax

June 05, 2023 | Author: Sandeep Sharma
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Service Autopilot
Service scheduling software and invoicing software for lawn care, cleaning service, snow plowing, fertilization, pest control and field service companies.
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ServiceMax
ServiceMax delivers the future of field service, today. Its Field Service Management Software is powerful, easy-to-use, efficient, mobile, and collaborative. Imagine flawless field service. At ServiceMax, we help customers of all sizes perfect their service delivery process, drive revenue growth, and not just satisfy customers, but also delight them.
Service Autopilot and ServiceMax are both software solutions that cater to the service industry, but they have distinct differences in terms of their offerings and target markets. Service Autopilot is a comprehensive business management software designed specifically for small to medium-sized field service companies, such as lawn care, landscaping, and cleaning services. It provides features for scheduling, routing, job management, customer relationship management (CRM), and invoicing. Service Autopilot aims to streamline and automate various aspects of service operations to improve efficiency and profitability. On the other hand, ServiceMax is a specialized field service management platform primarily targeted at large enterprises that require advanced capabilities for managing complex field service operations. It offers features for work order management, technician dispatching, asset tracking, and service contract management. ServiceMax focuses on empowering organizations with the tools to optimize field service delivery, increase customer satisfaction, and improve overall operational performance.

See also: Top 10 Field Service software
Service Autopilot vs ServiceMax in our news:

2016. GE acquired cloud service management app ServiceMax for $915 million



GE Digital has acquired ServiceMax, a cloud-based field service management company, for a total of $915 million. The acquisition is part of GE's strategic focus on the Industrial Internet of Things (IoT), where it aims to leverage sensor data from IoT-connected devices. GE is actively developing the Predix Platform, a foundation upon which companies can build applications that harness this sensor data. Through this acquisition, GE aims to provide customers with the necessary data to proactively maintain complex systems, such as MRI machines, wind turbines, and airplane engines. ServiceMax CEO Dave Yarnold expresses excitement over the acquisition, emphasizing the newfound resources for his company while still maintaining its autonomy within the larger organization.


2010. ServiceMax unveiled field service software for iPad



When the iPad was just released, we supposed 5 ways to use it for business. Here's another one: iPad is ideally suited to provide technical support in the field. For example, companies that supply equipment, often need to send a specialist to the installation place to inspect the equipment and solve the problem. Working with a netbook in such cases - is uncomfortable, but with the iPad you can even work standing on top of boiler or diesel generator. And the world's best application for such field support services is ServiceMax. It's one of the favorite SaaS-apps of Mark Benioff, Salesforce CEO. ServiceMax is built and running on Force.com platform. It's main investor is Salesforce, and it is very likely that soon the service will become a part of Salesforce, because it perfectly fit their main CRM system . ***

Author: Sandeep Sharma
Sandeep is a marketing expert with a wealth of knowledge in various domains: customer relationship management, social media management, advertising, search engine optimization, website building, Sandeep has established himself as a multifaceted professional. He honed his skills while working at Salesforce and Hubspot, where he gained invaluable insights into the industry. Now, as the proud owner of a small advertising consulting agency, Sandeep continues to provide innovative and effective strategies to businesses, helping them thrive in the competitive landscape of digital marketing. You can contact Sandeep via email sandeep@liventerprise.com