Lotus Notes vs SharePoint

Companies like IBM and Microsoft love to confuse their customers with numerous services and titles. Not so long ago IBM launched the new mail service LotusLive iNotes, that costs $3 per month per user and provides corporate e-mail, contacts and calendar. And today IBM has unveiled another service called LotusLive Notes, that costs $5 per month and also includes e-mail, contacts and calendar. At first glance, the only difference is the price, but in fact the latest service is a multitenant SaaS version of Lotus Domino (Domino - is the name of server software in the traditional in-house Lotus Notes system). How it differs from LotusLive iNotes?

Email was the first collaboration tool in the Intarnet. Then intranet portals emerged, and they wanted to kill Email because of its lacks: instead of sending back and forth messages and documents, they are placed on a portal web-page (for example, in the news, on the forum or file cabinet). But due to the fact that people got used to e-mail and email was also used for external communications - intranet portals failed to replace the Email as a primary workspace. Moreover, recently Email launched the counterattack. And it happened because the major enterprise Email-solutions (GMail, Outlook, Lotus Notes) have become the platforms that allow third-party developers to add new functionality.

The world's most popular enterprise Email client, MS Outlook, is already equipped with various Enterprise 2.0 tools. Outlook is already integrated with social networks (Xobni and Outlook Social Connector), Google Apps, Google Docs (Harmony), Remember the Milk, etc. Now, when this place is crowded, the developers switched their attention to the second most popular enterprise Email client - Lotus Notes. Thus, the new plug-in + service Gist makes the same for Lotus Notes as Xobni for Outlook - allows you to see the social profiles of those with whom you communicate. Gist pulls the latest information about a person from Facebook, LinkedIn and Twitter, as well as recent news about his company from blogs and news sites. In addition, the plug-in displays in suitable form all correspondence with selected contact and files sent to/from him. It should be noted that Gist also works with Outlook, GMail, iPhone and may also be accessed as a web service.

When Google Apps Marketplace launched, we noticed that Google's partner Salesforce hadn't joined this ecosystem. Now it's clear why. Salesforce is building its own ecosystem of collaborative applications around Chatter. Although Chatter (Facebook for enterprise) is nothing like Google Apps (email + docs), however the aim of both tools is the same - collaboration. At the ChatterExchange presentation, Marc Benioff has clearly stated that Chatter will compete with MS Sharepoint and IBM Lotus Notes (he modestly omitted Google Apps). "Don't be confused that these systems have little in common" - said Benioff, - "the fact that Sharepoint and Lotus Notes were created back in these days when people didn't use Twitter and Facebook and when the top collaborative technologies were email and shared folders".

The geek-developer dream comes true: a full-on collaboration environment with an open API and a name right out of Star Trek. Today at the Lotushpere conference IBM unveiled Project Vulcan - the new cloud platform for collaboration and social tools, that is already compared to Google Wave. But unlike Google Wave, Vulcan - is not a separate application, but an integrated environment for all future and existing Lotus apps, including Lotus Notes and LotusLive. Vulcan will be available to developers in the second half of 2010, and meanwhile it will be available to LotusLive Labs team, which has already shown 4 new projects for LotusLive:

From today IBM starts providing Lotus Notes Hosted Messaging - the hosting service for the popular email and collaboration software. I.e. IBM will host Lotus Domino in its data center and users will access it either through the web interface Domino Web Access, or via a mobile client Lotus Notes Traveler, or in the standard desktop client Lotus Notes.  And IBM will outsource support, virus and spam filter. According to IBM, service is not a classic SaaS solution based on multitenant architecture. For each client the dedicated Domino server will be maintained. The cost of using Lotus Notes Hosted Messaging - is $10 per user per month.

The new version of IBM's collaborative software Lotus Notes 8.0 includes a free office suite for editing documents called Lotus Symphony. It includes a word processor, spreadsheets and presentations editor. As well as the new version of Lotus Notes, Lotus Symphony applications are built on the Eclipse platform and support ODF format (Open Document Format for XML) - it's an open non-proprietary standard, which is an alternative to Microsoft's Open XML. Lotus Symphony will compete not only with MS Office, but also with online Google Docs. In addition to the office suite, the new version of Lotus Notes features a new modern interface in the Web 2.0 style and a lot of new options for managing mail, calendars and contacts.

For Microsoft health and safety of the users - is the highest priority. And to prevent people from falling and being injured while working with SharePoint on the go, Microsoft just doesn't release mobile clients for SharePoint (except one for Windows Phone, which is used by very few users). But there are people for whom money means more than user security. Harmon.ie (the company known for its Outlook plug-in, which allows to collaborate on files stored in SharePoint) has released a mobile application for iPhone/iPad that works as a mobile SharePoint app. Now mobile users with smartphones and tablets can collaboratively edit documents stored in SharePoint, comment them, track the history of changes and versions, agree the documents. It's so easy and convenient that people do this even while walking and because of this already 2675 were injured due to falls and other accidents. The sufferers have already created a web site protesting against the new mobile app - www.DontSharepointWhileWalking.com

Recently we noted that for a long time there is no news about the progress of the enterprise software superstar - intranet system Microsoft SharePoint. And today the news appeared: SharePoint 2010 finally adds full support for the third-party browsers: Firefox, Chrome, and partial support for Apple Safari. Developers say that the limitations of these browsers didn't allowed to use all the bells and whistles of the SharePoint interface before. Wow! That's a really huge achievement of SharePoint developers. There is still no word about support of mobile platforms (except Windows Phone). But there is a word about social features. Jared Spataro, Microsoft's senior director of SharePoint product management recently said that they were carefully studying the opportunities of social networking technologies for enterprise collaboration and Microsoft's approach will be to increase enterprise social features in SharePoint. Looks like SharePoint is really in crisis.

In this case by "Dropbox for Enterprise" we don't mean the business version of Dropbox. The fact is that the expression "Dropbox for Enterprise" has become a new meme. The largest enterprise software vendors want to release a product under the label "Dropbox for Enterprise". That's how they say: "We want to create something like Dropbox for Enterprise" (watch the video). Recall, Dropbox - is the super-popular file syncing and sharing service, which has already attracted 50 million users thanks to its simplicity and multi-platform support. It's business usage is limited due to the strict corporate security standards. But employees still tend to use it bypassing IT admins, and that is why the enterprise vendors are standing in the line to become the Enterprise Dropbox provider.

Today, Microsoft has rolled out a new service Office 365, which is a reincarnation of the SaaS package BPOS. The name change was expected, since Microsoft critics have referred BPOS as "Big Piece of Shit" instead of "Business Productivity Online Services". But not only name is to be changed. The new service except SaaS versions Exchange Online, Sharepoint Online and Lync Online, will include the online office tools Office Web Apps. I.e. Office 365 can now be considered as a full-fledged alternative to Google Apps. The service will be available in 2 editions. Small Business Edition for companies with less than 25 users costs $6/user/month and includes the basic functions. Enterprise edition provides additional customization and administration features, full functionality and provides users with desktop suite Office Office Professional Plus with pay-as-you-go licensing. This edition costs from $2 to $ 27/user/month depending on configuration. Recall, Microsoft also plans to include its CRM and ERP to the SaaS suite. At the moment, Office 365 is in beta stage and will be available worldwide next year.

Just yesterday we talked about Sharepoint Workspace - the tool which allows to sync files between Sharepoint server and user's computer, and today the cloud file collaborative service Box.net (which is positioned as a Sharepoint alternative) released the similar tool Box Sync. This is a program that is installed on your computer and allows you to sync any folder in your online Box.net account with desktop. If you change any file in that folder, it will be immediately synced, and those users who have access to this folder - will receive an alert. For now Box Sync is only available for Windows and only in the paid (business) accounts. Versions for Mac and Linux, as well as the free version will appear later this year.

We have already mentioned that p2p collaboration app MS Office Groove was renamed to SharePoint Workspace and utilized as an offline client for Sharepoint. Now we have got the chance to see SharePoint Workspace 2010 in action and it appears that offline access to Sharepoint - is not the only function of this application. First, SharePoint Workspace can be used without Sharepoint - as well as MS Office Groove. I.e. you can create Groove Workspace (with files, calendar, discussions) and sync it with computers of co-workers or customers. However, the audio-chat and permission levels disappeared from the application. Recall that SharePoint Workspace is not sold as a part of Sharepoint Server, but as a part of Office 2010 Pro Plus.

Last week together with Office 2010, Sharepoint 2010 was officially released. Of course, this is an important event for Enterprise 2.0 industry, however, not so important as we expected. Because despite the fact that Sharepoint 2010 was introduced as a cloud solution, at the moment neither Hosted, nor SaaS version of Sharepoint 2010 are not available. Hosted version (in BPOS-D) will be available only by the end of the year. SaaS-version (Sharepoint Online) by the end of the year will will be available for beta testing and official release is expected only in mid-2011. (We included Sharepoint Online in our Top 10 cloud platforms for Enterprise, but apparently that was too early). And now about the positive moments: Sharepoint 2010 really contains a lot of improvements that will strengthen its (almost monopolistic) position of the intranet platforms market: