LotusLive vs Google Docs

IBM's SaaS collaboration services under the LotusLive umbrella received a lot of good reviews and always presented in the analyst top product lists. Nevertheless they haven't been very successful in sales (compared to the competitors). "What's the problem?" - IBMers tried to figure out - "Maybe the problem in the name? Or in marketing?". And they decided to copy the model of Salesforce and to see what will happen. They decided to remove the word "Lotus", which many people associate with the heavy software from the past. And instead, wherever it's possible, they put the words "Cloud" and especially "Social". In result, LotusLive becomes SmartCloud for Social Business. In its description you'll find such words as Social, Social and Social. And on the US television the new SmartCloud cartoon commercial (reminding Salesforce Chatter ads) has appeared (watch the video).

Companies like IBM and Microsoft love to confuse their customers with numerous services and titles. Not so long ago IBM launched the new mail service LotusLive iNotes, that costs $3 per month per user and provides corporate e-mail, contacts and calendar. And today IBM has unveiled another service called LotusLive Notes, that costs $5 per month and also includes e-mail, contacts and calendar. At first glance, the only difference is the price, but in fact the latest service is a multitenant SaaS version of Lotus Domino (Domino - is the name of server software in the traditional in-house Lotus Notes system). How it differs from LotusLive iNotes?

The geek-developer dream comes true: a full-on collaboration environment with an open API and a name right out of Star Trek. Today at the Lotushpere conference IBM unveiled Project Vulcan - the new cloud platform for collaboration and social tools, that is already compared to Google Wave. But unlike Google Wave, Vulcan - is not a separate application, but an integrated environment for all future and existing Lotus apps, including Lotus Notes and LotusLive. Vulcan will be available to developers in the second half of 2010, and meanwhile it will be available to LotusLive Labs team, which has already shown 4 new projects for LotusLive:

IBM has signed a contract with Panasonic, according to which 300000 company employees will use the LotusLive SaaS services (email, calendar, web-conferencing, messenger, file storage). Neither Google, nor Salesforce have no deployments of such  scale. Sure, this deal will warm the SaaS market and strengthen the trust in SaaS scheme. Especially, taking into account the fact that Panasonic moves to SaaS system from Microsoft Exchange. Though we were not impressed with LotusLive and email service LotusLive iNotes, but the Japanese giant considered it a better option than Exchange and Google Apps. Apparently, the decisive factors were the price (LotusLive costs from $ 3 per user per month) and IBM brand.

When early this year IBM released their new SaaS platform, LotusLive, they promised to add Email to its suite. Today this promise is realized: the brand new SaaS email service LotusLive iNotes is available for business-users. IBM pushes it as a new alternative to Google Apps. Why Google Apps, but not GMail? Because, except the email tools, iNotes contains calendar and contact manager. IBM reps say that Google can't understand the difference between consumer web-services and business apps, and IBM has a vast experience in creating and supporting complex enterprise systems. So, it's just a question of time, when iNotes will drive away Google Apps users, moreover it costs only $36/user/year against Google's $50.

After (just) six years after the first rumors appeared Google has launched the legendary file storage service Google Drive. And the first question is: why they created Google Drive as a separate service, when Google Docs is de-facto Google's online storage that can store any files? There is a couple of reasons. First, such file storage and sharing services (Dropbox and clones) is a very hot topic either in consumer or enterprise space. And the attention that Google can attract with the new app in this space is not a bad thing for the search giant. Second, Google Drive will serve as a file system not only for Google Docs, but also for other Google's services that operate files (GMail, Google +, Google Sites, Picasa ...).

Remember the recent Microsoft's comic video about Google Apps? One of the claims against Google's online office was its bad spell-checker. But probably Microsoft won't joke about it any more. Because Google has pulled out its secret weapon - the world's largest search database that contains more words than any dictionary. You certainly noticed that when you make a spelling error in a search query, Google automatically corrects it? Now the same technology will work in Google Docs. Unlike the traditional dictionary (in Word), Google's base is constantly updated - adds new words and contains not only words but also names and titles in any language. However, meanwhile the new spell-checker is deployed only for English language, but Google promises to add it to other languages soon.

Google continues to improve its office suite and it's not trying to race with MS Office for the rich functionality, but improves what it does best - collaboration tools and mobile access. Today the new version of Google Docs for Android has appeared and it allows to collaboratively edit documents on smartphones and tablets in real-time. As usual, each user is assigned a certain color, so you can see who's editing text at the moment and where he is now. In addition, the new version improves the user interface features - zoom, copy/paste and adds new formatting tools: bold text, lists, font color. The good news is that all of these new features will work in older Android versions - up to version 2.1

Microsoft continues to troll Google services with funny videos. At this time, they take on Google Docs. According to the scenario a group of young co-workers wants to creat a document and starts working on it in Google Docs. Naive guys don't know that Google Docs are only suitable for simple tasks and drawing a planetary system in Google Docs - is impossible. But it's possible in Microsoft SkyDrive. Even not in the Skidrive itself (it also can't do such complicated formatting) but in the desktop MS Office, that can edit the document simultaneously with the online SkyDrive editor. Note that Microsoft has removed the title Windows Live Office, which was used from the start to refer the online office, and now is using SkyDrive (that formerly was used to refer only the file storage).

The popular online file storage service DropBox - is in danger. And this danger comes from Google Docs. The fact that before now DropBox had one great advantage over Google Docs - it could synchronize files between online account and several computers. Now this opportunity has become available for the users of Google Docs / Google Apps, and for free. Actually you need only to pay for disk space (over 1GB), but it's much cheaper in Google Docs than in DropBox. And all this - thanks to the startup InSync. It becomes free and not due to business problems, but right after almost $1 million funding. InSync runs almost invisible - you just create a folder on your PC or Mac and it syncs with Google Docs account (watch the video). Google Apps users can create shared folders for the entire company.

Google continues to compete with Zoho and SlideRocket for being the online presentations champion. Today Google rolled out completely new Google Presentations editor. It adds more than 60 new features, but the main one - is the ability to collaborate on a presentation in real-time. Everything is very similar to collaborative tools in Google Docs and Google Spreadsheets that appeared last year: in the right pane you can see who is currently working on the presentation, chat with them. And in the presentation view, you can see what objects the collaborators are currently editing (these object are highlighted with the corresponding colors). And with the help of Google+ Hangouts you can even video chat with colleagues while co-creating the presentation.

Lebanese developer's hack, which allowed text collaboration in Google+ Hangouts didn't remain a hack so long. Today's Google+ update has added much more new features to Hangouts. First, it's an opportunity to share your screen (Screen-sharing). Second, is the ability to collaboratively draw on a whiteboard. Third, is the ability to collaboratively edit Google Docs documents. Fourth, is the ability to create broadcasts for the unlimited number of viewers (the number of active participants is limited to 10). Fifth, Google Hangouts videochat now works on Android-smartphones. And finally, sixth, Google has opened the official API for Hangouts, so you don't need to hack it, as the Lebanese programmer in order to create your own application for Hangouts. By the way, the social network Google + is now open to all. Is your company ready for this?