Kayako vs Zopim


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Kayako
Kayako Fusion is a help desk software that lets you manage email, tickets, live chat, calls and remote support. All in one place. Choose between our reliable and secure SaaS cloud platform (Kayako On Demand), or install Kayako on your own server. Kayako free open-source alternatives are osTicket, OTRS, Mantis.
26
Zopim
Award-winning live chat software solution. Chat with visitors in real-time and increase conversions. Sales and support made easy for businesses. Just like in a real shop, Zopim live chat lets you talk to visitors on your website. Help them find a solution and impress them with your service.
Comparing Kayako vs Zopim is like comparing apples to oranges. Because your business is unique and nobody except you can decide, which is better for your company. But we can add some fun to your research and suggest some new comparison parameters.

Ok, now let's compare the UI. Looks like Kayako has more user-friendly interface than Zopim because it's bigger. At least on our screenshots


To compare the popularity of the solutions we counted how many alternatives people search for each of them on the Internet. And it turns out that Zopim is more popular than Kayako

Now let's look at the recent activities of our competitors:

- Live support chat Zopim goes Premium (in 2015)

Looks like Zopim was recently more active than Kayako (at least in our news).