Kayako vs LiveZilla

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Kayako
Kayako Fusion is a help desk software that lets you manage email, tickets, live chat, calls and remote support. All in one place. Choose between our reliable and secure SaaS cloud platform (Kayako On Demand), or install Kayako on your own server. Kayako free open-source alternatives are osTicket, OTRS, Mantis.
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LiveZilla
LiveZilla, the widely-used and trusted Live Help and Live Support System connects you to your website visitors. Use LiveZilla to provide Live Chats and monitor your website visitors in real-time. It's also an easy to use Ticket System. Turn visitors into customers - with LiveZilla!