Jive vs Salesforce Chatter


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Jive
Jive’s enterprise social networking platform allows you to engage employees, customers, and the social web. Increase the efficiency of internal communication, build brand loyalty, and monitor customer chatter and ideas, all from one central location. Say good bye to your intranet, multiple logins for scattered enterprise apps, and being out of the loop; the Jive Engage platform integrates the social networking tools you love and need so you can focus on what matters.
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Salesforce Chatter
With Chatter, it’s easy to work together and know everything that’s happening in your company. Updates on people, groups, documents, and your application data come straight to you in real-time feeds. It's better than alternative solutions for Salesforce users.
Comparing Jive vs Salesforce Chatter is like comparing apples to oranges. Because your business is unique and nobody except you can decide, which is better for your company. But we can add some fun to your research and suggest some new comparison parameters.

Let's start with videos. We think that Salesforce Chatter has better video than Jive



Ok, now let's compare the UI. Looks like Jive has more user-friendly interface than Salesforce Chatter because it's bigger. At least on our screenshots


To compare the popularity of the solutions we counted how many alternatives people search for each of them on the Internet. And it turns out that Jive is more popular than Salesforce Chatter

Now let's look at the recent activities of our competitors:

- Collaboration software company Jive to be acquired by Aurea (in 2017)
- Salesforce adds shopping layer to its Community Cloud (in 2015)
- 3 new Jive workstyle apps aim to simplify workplace collaboration (in 2015)
- Jive integrates with Office 365 (in 2014)
- Salesforce launches Community Cloud (in 2014)
- Cisco-Jive and 5 other Unified Collaboration leaders (in 2014)
- Video: Salesforce announces Customer Revolution (in 2013)
- Salesforce Stypi - online notepad for real-time collaboration (in 2012)
- Jive acquires Producteev and Meetings.io (in 2012)
- Salesforce launched Communities (in 2012)

Looks like Salesforce Chatter was recently more active than Jive (at least in our news). We also found some news, in which Jive and Salesforce Chatter meet head to head:

2013 - Video: Salesforce announces Customer Revolution. Jive should better react



Last week Salesforce released a new mobile app Chatter, which has now become the primary mobile interface for employees not only to the social intranet, but also to the CRM system. In addition, the mobile Chatter is now more convenient communication and collaboration channel between company and customers. But just to say that the new app is "more convenient" - is not the Salesforce style. They came up with the whole legend of customer revolution that has already begun. They say that your customers are mobile and they already know how to use their phones. And at any time (when they have free time), they can destroy your business if they see that your company is not responsive enough to their problems and needs. This video will give you the creeps. Watch.

2012 - Jive acquires Producteev and Meetings.io to compete with Salesforce Chatter


If you would like to become the giant of collaboration market right now, you'll need to provide customers the tools for: social intranet, file sharing (ala Dropbox), task/project management, Email and video/web conferencing. Until now, Jive was arguably the best social intranet provider and somehow solved file sharing tasks via the close partnership with Box. However, it's time to move ahead and play catch up with Microsoft and Salesforce, that don't mind buying startups to close the gaps in their collaboration suites. Today Jive has announced about the acquisition of two very good startups - task management app Producteev and online meetings tool Meetings.io. Producteev has become popular due to its convenience and multiple platforms support. And Meetings.io works as a notepad for online meetings (very simple). To welcome the new staff, the guys from Jive created this very cute movie. It's another example of useful video for business.

2012 - Salesforce launched Communities to win over Jive


Today Salesforce has unveiled a new service - Salesforce Communities. For now it's available only only for few Salesforce's clients and closed for public (it even doesn't have an own site yet - probably Marc Benioff is working to purchase community.com domain). Salesforce Communities is intended for creating customer and partner communities. What are they for? For the smart customer support (because customers can help each other), to retain customers and increase their loyalty (because customers get used to the community), to increase sales (because potential customers can see real people who are already customers and may talk to them) and to collaborate effectively with partners. The service is based on Chatter and looks very similar to Facebook. Its launch is planned for early 2013.

2011 - Black Eyed Peas make impossible things with Salesforce Chatter. Jive keeps calm



Though Salesforce announced free Chatter back in November 2010 and it was officially launched on Feb. 1, 2011, we specifically waited for today when the joint project of Salesforce and Black Eyed Peas has been unveiled. It is a cool example of the beautiful marketing, that becomes an integral part of Enterprise 2.0. To be successful in today's economy every IT business needs to attract attention and, therefore, should become a show business. No one is very excited about the news like "Salesforce partnered with Dell". But the news "Salesforce partnered with Black Eyed Peas" - really attracts attention of potential customers. Nobody wants to look at how Marc Benioff talks about Chatter advantages, but it's very interesting to at him dancing to the Will.I.Am's bit:



So, Will.I.Am, the leader of Black Eyed Peas has created Chatter commercial, which debuted today at the NFL Super Bowl half time (it's the most expensive commercial time on US television). Of course, to produce this movie it was necessary to organize a close collaboration between the teams at Salesforce and Black Eyed Peas. It seemed impossible for them, but with the help of Chatter they did it :)





Regarding the new free Chatter, it's now on the separate domain Chatter.com. And any company can use it for free. Like with Yammer, all user emails in one account should be in the same corporate domain. Chatter's design has become more friendly since it's intended to win the mass market. The new desktop client allows to instantly receive notifications about the new messages. Also appeared Twitter-style @replies and hashtags, and Facebook-style "Likes".