IBM Connections vs SharePoint

IBM's SaaS collaboration services under the LotusLive umbrella received a lot of good reviews and always presented in the analyst top product lists. Nevertheless they haven't been very successful in sales (compared to the competitors). "What's the problem?" - IBMers tried to figure out - "Maybe the problem in the name? Or in marketing?". And they decided to copy the model of Salesforce and to see what will happen. They decided to remove the word "Lotus", which many people associate with the heavy software from the past. And instead, wherever it's possible, they put the words "Cloud" and especially "Social". In result, LotusLive becomes SmartCloud for Social Business. In its description you'll find such words as Social, Social and Social. And on the US television the new SmartCloud cartoon commercial (reminding Salesforce Chatter ads) has appeared (watch the video).

Enterprise social software developers continue to copy Facebook features. The new version of IBM's enterprise social networking software Lotus Connections 3.0 features widgets with social recommendations. First is a list of "recommended friends," that user sees when logging into Lotus Connections. The fact is that Lotus Connections also includes "friends" feature - social connections. You become a "friend" when subscribe to collegue updates (microblog). So now, basing on your existing friends, your interests and expertise and your previous actions - the system provides a list of users that you are interested in "making friends" with. Besides, when visiting other user profiles, you now can see the social path that links you to this person and things that you have in common (such as a list of the communities that both belong to). And on the communities page you can see the widget with a list communities that you might be interested in.

Gartner has published the Magic Quadrant for enterprise Social Software market 2010. In the previous similar report in 2009 the MQ reminded the Brownian movement of molecules because of the large number of vendors and approaches to the enterprise social tools. That's why Gartner decided to clarify its approach. At first, they split the Social Software for internal and external. The external was defined as Social CRM - and moved to the separate report. And this Magic Quadrant is focused only on internal social tools, designed for collaboration within enterprise. Additionally in order to mute the noise, Gartner introduced several restrictions. First, each vendor should have at least 100,000 end users. Second, each product should include the following social tools:

The geek-developer dream comes true: a full-on collaboration environment with an open API and a name right out of Star Trek. Today at the Lotushpere conference IBM unveiled Project Vulcan - the new cloud platform for collaboration and social tools, that is already compared to Google Wave. But unlike Google Wave, Vulcan - is not a separate application, but an integrated environment for all future and existing Lotus apps, including Lotus Notes and LotusLive. Vulcan will be available to developers in the second half of 2010, and meanwhile it will be available to LotusLive Labs team, which has already shown 4 new projects for LotusLive:

For Microsoft health and safety of the users - is the highest priority. And to prevent people from falling and being injured while working with SharePoint on the go, Microsoft just doesn't release mobile clients for SharePoint (except one for Windows Phone, which is used by very few users). But there are people for whom money means more than user security. Harmon.ie (the company known for its Outlook plug-in, which allows to collaborate on files stored in SharePoint) has released a mobile application for iPhone/iPad that works as a mobile SharePoint app. Now mobile users with smartphones and tablets can collaboratively edit documents stored in SharePoint, comment them, track the history of changes and versions, agree the documents. It's so easy and convenient that people do this even while walking and because of this already 2675 were injured due to falls and other accidents. The sufferers have already created a web site protesting against the new mobile app - www.DontSharepointWhileWalking.com

Recently we noted that for a long time there is no news about the progress of the enterprise software superstar - intranet system Microsoft SharePoint. And today the news appeared: SharePoint 2010 finally adds full support for the third-party browsers: Firefox, Chrome, and partial support for Apple Safari. Developers say that the limitations of these browsers didn't allowed to use all the bells and whistles of the SharePoint interface before. Wow! That's a really huge achievement of SharePoint developers. There is still no word about support of mobile platforms (except Windows Phone). But there is a word about social features. Jared Spataro, Microsoft's senior director of SharePoint product management recently said that they were carefully studying the opportunities of social networking technologies for enterprise collaboration and Microsoft's approach will be to increase enterprise social features in SharePoint. Looks like SharePoint is really in crisis.

In this case by "Dropbox for Enterprise" we don't mean the business version of Dropbox. The fact is that the expression "Dropbox for Enterprise" has become a new meme. The largest enterprise software vendors want to release a product under the label "Dropbox for Enterprise". That's how they say: "We want to create something like Dropbox for Enterprise" (watch the video). Recall, Dropbox - is the super-popular file syncing and sharing service, which has already attracted 50 million users thanks to its simplicity and multi-platform support. It's business usage is limited due to the strict corporate security standards. But employees still tend to use it bypassing IT admins, and that is why the enterprise vendors are standing in the line to become the Enterprise Dropbox provider.

Today, Microsoft has rolled out a new service Office 365, which is a reincarnation of the SaaS package BPOS. The name change was expected, since Microsoft critics have referred BPOS as "Big Piece of Shit" instead of "Business Productivity Online Services". But not only name is to be changed. The new service except SaaS versions Exchange Online, Sharepoint Online and Lync Online, will include the online office tools Office Web Apps. I.e. Office 365 can now be considered as a full-fledged alternative to Google Apps. The service will be available in 2 editions. Small Business Edition for companies with less than 25 users costs $6/user/month and includes the basic functions. Enterprise edition provides additional customization and administration features, full functionality and provides users with desktop suite Office Office Professional Plus with pay-as-you-go licensing. This edition costs from $2 to $ 27/user/month depending on configuration. Recall, Microsoft also plans to include its CRM and ERP to the SaaS suite. At the moment, Office 365 is in beta stage and will be available worldwide next year.

Just yesterday we talked about Sharepoint Workspace - the tool which allows to sync files between Sharepoint server and user's computer, and today the cloud file collaborative service Box.net (which is positioned as a Sharepoint alternative) released the similar tool Box Sync. This is a program that is installed on your computer and allows you to sync any folder in your online Box.net account with desktop. If you change any file in that folder, it will be immediately synced, and those users who have access to this folder - will receive an alert. For now Box Sync is only available for Windows and only in the paid (business) accounts. Versions for Mac and Linux, as well as the free version will appear later this year.

We have already mentioned that p2p collaboration app MS Office Groove was renamed to SharePoint Workspace and utilized as an offline client for Sharepoint. Now we have got the chance to see SharePoint Workspace 2010 in action and it appears that offline access to Sharepoint - is not the only function of this application. First, SharePoint Workspace can be used without Sharepoint - as well as MS Office Groove. I.e. you can create Groove Workspace (with files, calendar, discussions) and sync it with computers of co-workers or customers. However, the audio-chat and permission levels disappeared from the application. Recall that SharePoint Workspace is not sold as a part of Sharepoint Server, but as a part of Office 2010 Pro Plus.

Last week together with Office 2010, Sharepoint 2010 was officially released. Of course, this is an important event for Enterprise 2.0 industry, however, not so important as we expected. Because despite the fact that Sharepoint 2010 was introduced as a cloud solution, at the moment neither Hosted, nor SaaS version of Sharepoint 2010 are not available. Hosted version (in BPOS-D) will be available only by the end of the year. SaaS-version (Sharepoint Online) by the end of the year will will be available for beta testing and official release is expected only in mid-2011. (We included Sharepoint Online in our Top 10 cloud platforms for Enterprise, but apparently that was too early). And now about the positive moments: Sharepoint 2010 really contains a lot of improvements that will strengthen its (almost monopolistic) position of the intranet platforms market: