G Suite vs Zoho
Last updated: July 30, 2017
Get business email, video conferencing, and cloud storage from Google. All you need to do your best work, together in one package that works seamlessly from your computer, phone or tablet. If you are looking for self-hosted G Suite alternatives pay attention to Microsoft Office and ONLYOFFICE.
The Zoho Office Suite is an alternative Web-based online office suite containing word processing, spreadsheets, presentations, databases, note-taking, wikis, customer relationship management (CRM), project management, invoicing and other applications. Zoho helps you get more sales, get paid, support your customers and make your business more productive.
Latest news about G Suite and Zoho:
30.07.17. Zoho launched Operating System for Business. Zoho released it's biggest market launch ever - Zoho One. It's a broad and cohesive set of applications that work collectively to run an entire business on the cloud. It includes more than 35 web applications (CRM, Books, Mail, Docs, Projects, Invoice, Campaigns and others) and an equal number of mobile apps—under a single sign-on, with centralized administration and provisioning—making it a true operating system for any business. While each application punches above its weight against alternatives, collectively they deliver a knockout punch. The pricing starts at €35 per employee month-to-month.
09.07.17. G Suite now allows to manage access to third-party apps. G Suite is adding a new security feature that improves data access control and enhances phishing prevention - OAuth apps whitelisting, giving your organization added visibility and control into how third-party applications are using your data. It helps keep your data safe by letting admins specifically select which third-party apps are allowed to access users’ G Suite data. Once an app is part of a whitelist, users can choose to grant authorized access to their G Suite apps data. This prevents malicious apps from tricking users into accidentally granting access to their corporate data.
22.02.17. Zoho offers free online office for 25 users. Zoho is the world champion in making SaaS services for small business. They created so many services that you can easily loose your mind looking through the list. To make it more simple and attractive, Zoho now offers a bundle of 9 most popular services under the title Zoho Workplace. It includes email Zoho Mail, text editor Zoho Writer, spreadsheets Zoho Sheet, presentations Zoho Show (with audience engagement tool Zoho Showtime), cloud storage Zoho Docs, intranet messenger Zoho Chat, site builder Zoho Sites, internal social network Zoho Connect. And the most exciting is that all this if free for 25 users. Moreover, if you invite other companies to the service you can get 25 more free users. It's a great offer while the competitors (Office 365 and G Suite) don't provide free version at all.
09.02.17. G Suite gets smart cloud search. Google launched for its business customers a new tool called Google Cloud Search, which will allow users to search across G Suite products, including Drive, Gmail, Sites, Calendar, Docs, Contacts and more. It's designed for use in larger companies where different groups and individuals have access to different files. The search service respects file-sharing permissions, so users can only access what’s available to them, whether that’s company-wide resources like a policy manual, team projects or documents only they can see. In addition to surfacing work documents, Cloud Search works as a directory service, allowing users to seek out colleagues’ contact information, while also viewing the events and files they have in common. When viewing a contact’s info in the search results, users are able to click to start an email, phone call or a Hangout.
31.01.17. G Suite adds more security tools for admins. Google’s G Suite is launching a number of new security features that aim to keep these businesses’ data safe on its platform. Admins can now, for example, force their users to use physical security keys from companies like Yubico to access their data. They will also be able to manage the deployment of these keys and get usage reports. Google notes that one of the companies that are already using this feature is online payments service Stripe, which uses Security Key as an additional layer to protect its employees from phishing attempts. For improved email security, G Suite now also allows enterprises to bring their own certificates for S/MIMI encryption, and the company is also making it easier to search Gmail logs with BigQuery. In addition, Enterprises that want to archive their emails outside of Gmail and Google Vault can now more easily integrate third-party services like HP Autonomy and Veritas.
21.12.16. Kanbanchi - missing project management tool for G Suite. Google's G Suite still doesn't have its own project management app. And the recent partnership with Slack means that it won't appear in the near future. But Slack doesn't fit all companies, some of them prefer kanban-style project management, for example. For these teams there is a new option - Kanbanchi. This service integrates into your G Suite dashboard, plays well with Drive and Calendar and allows to create multiple kanban-boards. Kanban-board organizes your tasks into columns according to their status, i.e. "ideas", "to-do", "in work", "done", etc. Thus the whole project is visualized on single screen and you can evaluate it at a glance. The app is free for use, but it provides also paid version ($20/month/user) with some additional features like Gantt Chart, Time tracker, your company style.
24.10.16. G Suite adds Slack integration. Google has added Slack integration for Google Docs and Drive in G Suite. It allows users to bring files from Drive directly into a Slack conversation. They can also create new Docs, Sheets and Slides files right from Slack. Every Google Drive file you share in Slack is automatically indexed and searchable, so you can tap into your team’s collective knowledge and quickly find past conversations and files.
20.10.16. G Suite adds some intelligence to Docs. G Suite (former Google Apps for Work) is getting a couple of new smart features. The most interesting of them is automatic action suggestion is Docs. When you type something like “Mathew to create a document with all the upcoming earnings,” Docs will now automatically suggest that you create an action item and assign this to (hopefully) the right person. Google now also makes it easier for you to see which action items have been assigned to you and which documents may need your attention. All the G Suite apps will now show a badge on files that have action items attached to them and when there are unresolved suggestions that others may have made to your files.
30.09.16. Google Apps rebranded as G Suite. Google rebranded its online office suite Google Apps for Work as G Suite. Google says the new name better reflects the mission of helping people everywhere work and innovate together, Blah Blah Blah... So at first sight it seams that Google marketers have nothing to do except changing titles. But from the other side, this move shows that Google is again interested in Enterprise collaboration market, and may be soon we'll see the real innovations in its office suite. In particular Google promises more machine intelligence features, for example the ability to interact with Drive, Docs and Spreadsheets with natural language commands and queries. The pricing of G Suite remains the same - $5/month per user.
03.09.14. Google for Work: why Google makes big rebranding of its business products?. Usually Google doesn't use to rename its products all the time, like Microsoft. But this time they decided to take this step and renamed the group of business services Google Enterprise with Google for Work. From now Google Apps is called Google Apps for Work, the enterprise search engine - Google Search for Work, etc. Why did they do this? Eric Schmidt, Google's chairman, explained this rebranding with the change of the way how people work now. Previously, people worked only in the Enterprise-cubicles, where their computers with business programs were installed. Now they can Work anywhere using cloud applications. In addition, Google is now positioning (or selling) its services not as tools for Enterprises, but as tools for people that help them to do their favorite Work.
2013. How Zoho was "helping" Salesforce users. Last week the biggest IT conference Dreamforce took place and as usual for these big vendor events, it didn't escape some funny marketing tricks. Competitors are always trying to drive customers from a company that owns a conference (in this case, Salesforce) and invent original ideas. For example, that's how Microsoft tried to spoil Salesforce conference and Salesforce picketed Oracle conference. At this time, was Zoho's turn. Though Zoho's CEO, Sridhar Vhembe, has the personal offense with Marc Benioff, he didn't try to troll Salesforce at its event. Instead, he ordered to help Salesforce users. After all, they have to pay big money monthly for CRM-system and even a ticket to the conference costs $1,000 . So Zoho gave Salesforce customers free pedicab rides to whatever their destination was – their next session, party or their hotel. It was something like free Zoho CRM test drive.
2013. Google Groups adds features for collaboration and customer support. Just before the closure of Google Reader, Google has rolled out unexpected update for its another service - Google Groups. Yes, this forum / mailing list is still alive and even updating. And this despite that in Google Apps this service competes directly with Google+, which Google offers to use as an internal social network. Well, it's useless to try to understand the logic of Google. But let's get back to the update, which is called Collaborative Inbox. Now, in Google Groups you can create a group that will operate as a support forum / task list. Users will be able to post questions/tasks, administrator can assign task owners and when task is complete - change its status to Closed. In addition, you can assign an email-address for the group (for example, email@example.com) and all customer emails to this address will be automatically converted to topics in this group. And the task owner will be able to post the response via email directly from the Groups interface.
2013. Google discontinues YouTube, adds revolutionary features to GMail and Google Apps. Google continues to close good services and invent stupid things. Youtube was very useful service for business. It was the primary channel for video marketing and hosted a lot of training videos. But it turned out that Youtube - was just a contest to define the best video in the history, and now when the contest is over - Youtube will be closed. In order to compensate this loss Google introduced two big updates for GMail and Google Apps. The first of them - Gmail Blue - it's the new revolutionary inbox interface that is completely blue. Blue buttons, blue icons, blue text. They say it's the interface of the 21st century (see video above). And the Google Apps adds "Levity" mode, which makes calendars, messages and documents more interesting and relaxing and increases the efficiency of team work. Video:
2013. Salesforce and Zoho launch support chat apps. Yesterday Salesforce said: "Customers want to get support via their phones." Stop! This is how it was before. If something happened, you took your phone and called support. And then Salesforce said that people don't want to call, but want to get support online - on the provider site or in social networks. And now, we should call again? No. Salesforce means that now people want to get convenient online support, not only via computer, but also via their small phones. That is why yesterday Salesforce launched the new mobile app Service Cloud Mobile, which includes mobile chat, mobile knowledge base interface, and even mobile browsing (co-browsing). And all these features can be embedded directly into your mobile app, providing maximum convenience for customers. The chat service costs $50/month for 1 operator.
2012. Google adds free QuickOffice to Google Apps, improves MS Office documents conversion. We all hope that since Google removed free version from Google Apps, the development of this office suite will become more active. For example, it will get the full-featured mobile version. As you know, in June, Google bought the best mobile office QuickOffice. And only after 6 months (!) it started to tie it somehow to Google Apps. The free version of QuickOffice for iPad (including text processor, spreadsheets and presentations) is now available to paid Google Apps users. The versions for iPhone and Android will be also available soon. QuickOffice for Google Apps unlike the regular version of QuickOffice can save your documents to Google Drive. Why QuickOffice is better than Google's own Google Docs, that already work on iOS and Android?
2012. Google terminates free Google Apps subscription. From today, companies can't sign up for the free version of Google Apps. They are suggested to start the 30-day free trial of Google Apps for Business and then begin paying $50 per user per year. Existing free version users won't be affected. The free version of Google Apps for several years, was, perhaps, one of the main engines of SaaS market. Business owners trusted Google and liked the familiar interface of GMail, Calendar, Google Docs - so they didn't mind to move a part of their business activities to the cloud office. At first, the free Google Apps version had almost no difference from the paid one and was only limited by the number of users in one domain (up to 200). In 2009 this limit was reduced to 50, and in the past year - to 10 users. Today - to zero. Why Google did it?
2012. Google offers Google+ as an enterprise social network. Enterprise social networks a la Facebook have become very popular business tool: companies have learned to use it efficiently and vendors are ready to eat each other for a place in the market (for example, Microsoft ate Yammer). Meanwhile Google, in its business suite Google Apps haven't provided the social networking tool so far. So Google decided to fill this gap with Google+ for Google Apps, which has become available for everybody today. It allows you to use your company page on Google+, not only as a front-end in the social network, but also as an internal collaboration and communication tool. Employees can add messages that are visible only within the company and can't be shared to public. They can also start video conferencing meetings via Hangouts, which will be open only for other employees (and invited external parties).
2012. Zoho will work on top of the Google Drive. Looks like guys from Zoho are not going to create their own file storage and syncing service. Instead, they will use the product of their "friends" from Google - Google Drive. Yesterday, Zoho has launched the integration of its office suite (Writer, Sheet and Show) with Google Drive, which lets you open documents stored on Google Drive in these online Zoho apps. You just need to install Zoho editors from the Chrome Web Store, and then the integration will be enabled not only in Chrome, but in all other browsers. This integration demonstrates the potential of Google Drive as a cloud storage for third-party apps. Various project management systems, CRM, intranet solutions can use Google Drive as an external storage, which also enables file access on any mobile platform. And the third-party developers can be assured in Google's decency, because even competing Zoho apps passed the moderation.
2012. Zoho to close a number of services. Unbelievable: SaaS-provider Zoho, that has always wanted to get into the Guinness Book of Records by the number of created services, is now pruning its garden. In the end of the year 6 Zoho products will be closed: 1. Zoho Challenge - tool for testing job candidates. 2. Zoho CommentBox - social customer support app (our review). Apparently, the company has finally noticed that they have another similar service. 3. Zoho Planner - Online organizer. Probably, Zoho Planner wants to entice users to pay for Zoho Projects. 4. Zoho Plugin for Office - add-on that allows to co-edit Word, Excel and Powerpoint documents. 5. Zoho Share - document publishing service (ala SlideShare). 6. Zoho Viewer - online file viewer. The official reason of the closure - the desire to focus on the more successful services. And it sounds very reasonable, because even Google can't support such a large number of services.