Facebook Messenger vs Google Hangouts
Last updated: March 10, 2017
Facebook Messenger is an instant messaging service and software application which provides text and voice communication. Available now for Android and iPhone. Secure Facebook Messenger alternatives are Signal and Telegram. If you are looking for Facebook Messenger alternatives for business pay attention to GoToMeeting, Skype for Business.
Google Hangouts is a live video chat app. It allows to share your screen, collaboratively draw on a whiteboard, edit Google Docs documents, create broadcasts for the unlimited number of viewers. Splitted into group chat app and videoconferencing app. Secure Google Hangouts alternatives are Signal and Telegram.
Latest news about Facebook Messenger and Google Hangouts:
10.03.17. Google splits Hangouts into Chat and Meet. Google is making massive changes to Hangouts to make it more business-friendly. The service will be splitted into two separate apps: Hangouts Meet, a videoconferencing app, and Hangouts Chat, a Slack-like messaging app designed for teams. Meet is a revamped version of Hangouts' video calling features, with a few new additions designed for businesses. Like the old Hangouts, it supports video calls of up to 30 people and participants can join via their desktop or the mobile app. While anyone with a Gmail account can use Meet, Hangouts Chat is just for Google's enterprise users. Essentially a full-on Slack competitor, the service allows teams within organizations to chat and supports a variety of third-party integrations, including bots and other productivity apps. Google also created its own bot for the app, which will schedule meetings on your behalf.
20.12.16. Facebook Messenger gets group video calling. Facebook Messenger just added group video calling. The chat app now allows groups of up to six users to make video calls directly from their messages. The feature, available now to anyone with the latest version of the app. Starting a group call works the same way as it does for one-to-one video calls in the app: tapping the camera icon in the top right corner while in a chat will begin the video call. Facebook has limited the calls to groups of six, though up to 50 other participants to join in without video once the limit is reached. Recall that Messenger's bro WhatsApp added only one-to-one video calling last month.
06.10.16. Facebook Messenger adds end-to-end encryption. Facebook Messenger chats can now be secure with the help of new feature - "secret conversations". Once you have enabled Secret Conversations, Messenger will encrypt conversations, preventing any unauthorized party from decoding your chats. In addition to texts and photos, Facebook has put the encryption layer on stickers as well, but videos and GIFs are not included. Furthermore, the feature doesn't work for group chats, and it needs to be turned on for each individual conversation. Facebook is also offering users Snapchat-like ability to have their messages self-destruct after a specified duration. To get these features, you need to ensure Messenger app is updated on your Android phone or iPhone. There's no word on what happens to Windows Phone (or Windows 10 Mobile, as they like to call it now) users.
22.04.16. Facebook Messenger adds group calls. Facebook Messenger users now can start a group VoIP audio call from any group chat. Just tap the Phone icon, select which of the group chat members you want included and they’ll all receive a Messenger call simultaneously. If you miss the initial call but it’s still in progress, you can tap the Phone icon in the group chat to join the call. At any time you can see who’s on the call and send another ping to anyone who hasn’t joined. The maximum number of participants in a call - 50.
13.04.16. Facebook Messenger now allows to build chatbots. Facebook Mesenger will now allow businesses to deliver automated customer support, e-commerce guidance, content and interactive experiences through chatbots like Kik, Line and Telegram that have their own bot platforms. Zuckerberg explained that with AI and natural language processing combined with human help, people will be able to talk to Messenger bots just like they talk to friends. Through the Messenger Platform’s new Send/Receive API, bots can respond with structured messages that include text, images, links and call to action buttons. These could let users make a restaurant reservation, review an e-commerce order and more. You can swipe through product carousels and pop out to the web to pay for a purchase. A new persistent search bar at the top of Messenger will help people discover bots.
03.03.16. Google acquired work chat Pie. Google has gobbled up Pie, a Slack-like team communications service based in Singapore. Pie’s basic premise is was very much like Slack — and a host of other, better funded rivals in Asia like Eko and ChatWork — and it tried to differentiate itself by focusing on a very basic experience targeted at non-technical companies. The deal, which is an acqui-hire, has been made to boost a new Google team that will focus on developing products for Southeast Asia in the same way that Google has done in India over the past year.
25.11.15. Facebook launched enterprise messenger. Facebook at Work, the version of Facebook designed for chatting with colleagues on a private social network, now has its own chat client as well. Somewhat like Facebook at Work’s version of Messenger, the new Work Chat app, as it’s called, allows coworkers to message each other individually, participate in group chats, share photos and videos, make voice calls, and even use stickers. The Android app is already available, and the iOS version is in the works and will arrive soon. The enterprise version of Facebook looks a lot like the consumer version of Facebook, and includes its own website as well as Facebook at Work mobile applications for iOS and Android. Employers can set up new accounts for their staff to use on the platform, and users can choose to link their personal and work accounts together. The service also allows for other business use cases, like document sharing, discussions, announcements, groups, project collaborations, events, and more.
24.11.15. Google Hangouts now allows to make videocalls to those who don't have Google account. Google now allows you to invite “guests” into a Hangouts meeting, even if they don’t have (or don’t want) a Google account. This will make it easier for you to do all your communications, at least on the video conference aspect, through this particular medium. The process has also been made simple and painless (or so we hope). All it would take is for you to invite the guests, and for them to accept through a few taps or so. They will be labeled as “external guests” and Google users will be able to invite them to a Hangouts through Google Calendar. They need to click the external link in the event description, then input their name, preferably not a silly nickname as this is supposed to be a professional conference. After doing those two simple steps, they will now be able to be part of the meeting and chat with you and your other colleagues for the duration of the virtual meeting.
06.06.15. Chat for work Pie gets $1.2M. Enterprise messaging service Pie has raised a $1.2 million Series A round as it prepares to monetize its service. Pie is a messaging service for teams with apps across iOS, Android, Mac and the web, and integrations with Dropbox, Google Drive, Box and others. It’s much like a simplified version of Slack. With no paid promotion, the app is being used by over 2,000 companies, from obvious verticals like marketing, advertising and publishing, to less likely customers including flower shops, manufacturing plants, universities, and even churches. With new funding in the bag, the company is preparing to introduce a paid version of this app, which will include admin controls and cost $3.14159 per user per month.
29.04.15. Facebook Messenger gets free video calls. Facebook Messenger has launched free VOIP video calling over cellular and wifi connections on iOS and Android in the U.S., Canada, UK, and 15 other countries. Facebook’s goal is to connect people face to face no matter where they are or what mobile connection they have. With Messenger, someone on a new iPhone with strong LTE in San Francisco could video chat with someone on a low-end Android with a few bars of 3G in Nigeria. Facebook first introduced desktop video calling in partnership with Skype in 2011, but eventually built its own video call infrastructure. Bringing it to mobile could Messenger a serious competitor to iOS-only FaceTime, clunky Skype, and less-ubiquitous Google Hangouts.
09.04.15. Facebook launched dedicated web interface for its Messenger. Facebook has launched Messenger.com - a dedicated chat interface for Facebook Messenger. You can still send messages from Facebook.com as always, but Messenger.com could become a favorite of busy users concerned with productivity, or those that use Facebook to chat with friends but don’t like the social content chaos of its main site. The Messenger site features a list of your threads on the left, with a big, clean, white chat window on the right. You can use most of the mobile app’s features from here, including audio and video calls, stickers, and photos. For now it lacks the ability to record and send audio messages, instantly send a photo from your web cam, or use the new Messenger platform content sharing apps. But just like splitting Messenger’s app off from Facebook on mobile, doing the same on the web could give the company more room to pack in bonus features that differentiate it from SMS and other chat apps.
27.03.15. Facebook wants to replace business2customer email by its Messenger. Facebook is aiming to use its Messenger to reinvent communication between customers and businesses. The idea is that people hate touch-tone phone tree customer service calls. Endless email threads are annoying too. People would rather just text asynchronously in a single chat thread. To allow that Facebook is working with an initial set of partners including Everlane and Zulily to change how people contact them. For example, if you buy something through Everlane, but want to modify, track, or return your order, you’ll be able to contact the business through Messenger. And rather than getting individual emails about order confirmation and your order shipping, you’ll be able to opt to get those messages in Messenger. Customer support will be permitted over Messenger thanks to an integration with ZenDesk. Businesses that already use live chat systems for customer support will be able to run that communication over Messenger.
13.10.14. Google Hangouts is available as a standalone Chrome app for Windows and Chromebooks. Google Hangouts users can now chat and make calls from their desktops without opening their browser. Google Hangouts is now a Chrome app for Windows and Chrome OS computers. It can be installed on Mac OS X computers that also have Chrome but isn’t yet fully supported. The app provides all of your active chats on the desktop for easy access. More important though is the support for voice calls through the app, right on your computer. And Google Voice users will benefit from the Voice integration with Hangouts, meaning access to voicemail and the ability to send and receive SMS.
11.09.14. Google Hangouts adds voice calls to mobile app. Google continues to unify its messaging services under one app by adding free voice calling and a number of other Google Voice features to Hangouts. Android users can make free voice calls as soon as they update to the newest version of Hangouts, while web and iOS users will have access to free calls immediately. Hangouts users are also getting access to some Google Voice features: Calls made from within the Hangouts client now feature a user’s Google Voice phone number as caller ID, and calls to that number automatically are being answered through the Hangouts app. Users will also be able to send SMS text messages through Hangouts, and Google Voice voicemail messages will start to show up in Hangouts conversational streams.
31.07.14. Hangouts unlinked from Google+, becomes a part of Google Apps For Business. Until now, you had to have a Google+ account to use Hangouts if you were a Google Apps user. Starting today, that requirement is gone. Anybody with a Google Apps account will now be able to start or join a meeting from their desktop or their dedicated Chromebox for Meetings device. Hangouts is also now coming to Google Apps for Business. While users on Google’s paid accounts could always use Hangouts (assuming their admins allowed it), this change means that Hangouts is now covered by the same SLAs as the rest of Google’s services like Gmail and Drive. Lastly, IT administrators can better manage meetings right from the Google Apps Admin Console with options like remotely starting, muting and ending a meeting.
01.07.14. Google Hangouts will no longer require a plugin for Chrome. Starting next week video conferencing service Google Hangouts will work in Chrome without the need to install any plugin. Other Hangout-compatible browsers (IE/Firefox/etc.) will still need the plugin — but Chrome will now have Hangouts support baked right in. Between the transition to HTML5, new cross-browser protocols like webRTC, and even platforms like Unity trying to go plugin free, it’s going to be really, really hard to convince users to install plugins moving forward — so if your big idea requires one, you’ll want to find another way.
14.06.14. Pie - group collaboration chat with less noise. Pie, the group chat service, just received almost $1 million funding to take a slice of the enterprise collaboration market. Pie competes with services like Slack, Convo, Hipchat, Hall, and CoTap. So how does Pie plan standout from all the collaboration platforms out there? Co-founder Pieter Walraven says “We differentiate through a less noisy and more on-topic chat experience as well as by a more simple and playful design. Commonly used broad-topic chat rooms can often veer off-topic and are noisy”. Pie takes the noise out of work chat by allowing users to make mini-chatrooms for every item–including links, files, questions, and images–they want to discuss.
14.06.14. Facebook Messenger adds video messaging. Facebook has updated its Messenger app for iOS and Android devices, giving users the ability to record and send 15-second video messages. The world of instant messaging is becoming increasingly important as IM apps replace SMS text messages. Not only are IM apps more versatile - you can send pictures and now videos, rather than just words - they're also cheaper. Unlike SMS, which charges for each message, the only cost for instant messages is the price of your data allowance. Even better, if you're connected to Wi-Fi, every message is free.
09.06.14. Google wants to embed its video chat in every business app. Google is being serious about pushing its video chat service Google+ Hangouts into enterprise sphere. In February this year it released the video conferencing system for meeting rooms based on Chromebox, then integrated Hangouts with leading video conferencing systems Polycom and Cisco and recently released the video chat plugin for Outlook. Now Google offers all developers of business apps to embed Hangout button into their products (this button allows to instantly launch video call). And many of them already accepted this proposal. For example, Hangout button video is already available in Salesforce CRM, customer support app Zendesk, project management system Smartsheet, enterprise social network Zoho Connect, recruiting software Zoho Recruit, etc.
20.05.14. Google created Hangouts video chat plug-in for Outlook. Some Google Apps users instead of native email solution - GMail are using desktop version of MS Outlook. And so far they didn't have the ability to chat and make video calls (like GMail users). Of course, there is an integration of Outlook and Microsoft Lync, but companies that are using Google Apps hardly deploy Microsoft Lync. So Google decided to fix this problem and released Google Hangouts plugin for MS Outlook. It allows to easily make video calls to Outlook contacts, organize group videoconefernce calls with up to 10 people and schedule video meetings in Outlook's Calendar. Recall recently Microsoft rolled out Skype integration for Outlook.com, but it works only with the online version of Outlook.