BBM vs Facebook Messenger
Last updated: December 20, 2016
BBM is the best way to connect and share instant messages, pictures and more for free, in real time. BlackBerry offers a family of products that brings together the core strengths of BBM with features and capabilities aimed at enterprises. The new eBBM Suite works with BlackBerry smartphones and the BlackBerry enterprise solution.
Facebook Messenger is an instant messaging service and software application which provides text and voice communication. Available now for Android and iPhone. Secure Facebook Messenger alternatives are Signal and Telegram. If you are looking for Facebook Messenger alternatives for business pay attention to GoToMeeting, Skype for Business.
Latest news about BBM and Facebook Messenger:
20.12.16. Facebook Messenger gets group video calling. Facebook Messenger just added group video calling. The chat app now allows groups of up to six users to make video calls directly from their messages. The feature, available now to anyone with the latest version of the app. Starting a group call works the same way as it does for one-to-one video calls in the app: tapping the camera icon in the top right corner while in a chat will begin the video call. Facebook has limited the calls to groups of six, though up to 50 other participants to join in without video once the limit is reached. Recall that Messenger's bro WhatsApp added only one-to-one video calling last month.
06.10.16. Facebook Messenger adds end-to-end encryption. Facebook Messenger chats can now be secure with the help of new feature - "secret conversations". Once you have enabled Secret Conversations, Messenger will encrypt conversations, preventing any unauthorized party from decoding your chats. In addition to texts and photos, Facebook has put the encryption layer on stickers as well, but videos and GIFs are not included. Furthermore, the feature doesn't work for group chats, and it needs to be turned on for each individual conversation. Facebook is also offering users Snapchat-like ability to have their messages self-destruct after a specified duration. To get these features, you need to ensure Messenger app is updated on your Android phone or iPhone. There's no word on what happens to Windows Phone (or Windows 10 Mobile, as they like to call it now) users.
22.04.16. Facebook Messenger adds group calls. Facebook Messenger users now can start a group VoIP audio call from any group chat. Just tap the Phone icon, select which of the group chat members you want included and they’ll all receive a Messenger call simultaneously. If you miss the initial call but it’s still in progress, you can tap the Phone icon in the group chat to join the call. At any time you can see who’s on the call and send another ping to anyone who hasn’t joined. The maximum number of participants in a call - 50.
13.04.16. Facebook Messenger now allows to build chatbots. Facebook Mesenger will now allow businesses to deliver automated customer support, e-commerce guidance, content and interactive experiences through chatbots like Kik, Line and Telegram that have their own bot platforms. Zuckerberg explained that with AI and natural language processing combined with human help, people will be able to talk to Messenger bots just like they talk to friends. Through the Messenger Platform’s new Send/Receive API, bots can respond with structured messages that include text, images, links and call to action buttons. These could let users make a restaurant reservation, review an e-commerce order and more. You can swipe through product carousels and pop out to the web to pay for a purchase. A new persistent search bar at the top of Messenger will help people discover bots.
25.11.15. Facebook launched enterprise messenger. Facebook at Work, the version of Facebook designed for chatting with colleagues on a private social network, now has its own chat client as well. Somewhat like Facebook at Work’s version of Messenger, the new Work Chat app, as it’s called, allows coworkers to message each other individually, participate in group chats, share photos and videos, make voice calls, and even use stickers. The Android app is already available, and the iOS version is in the works and will arrive soon. The enterprise version of Facebook looks a lot like the consumer version of Facebook, and includes its own website as well as Facebook at Work mobile applications for iOS and Android. Employers can set up new accounts for their staff to use on the platform, and users can choose to link their personal and work accounts together. The service also allows for other business use cases, like document sharing, discussions, announcements, groups, project collaborations, events, and more.
29.04.15. Facebook Messenger gets free video calls. Facebook Messenger has launched free VOIP video calling over cellular and wifi connections on iOS and Android in the U.S., Canada, UK, and 15 other countries. Facebook’s goal is to connect people face to face no matter where they are or what mobile connection they have. With Messenger, someone on a new iPhone with strong LTE in San Francisco could video chat with someone on a low-end Android with a few bars of 3G in Nigeria. Facebook first introduced desktop video calling in partnership with Skype in 2011, but eventually built its own video call infrastructure. Bringing it to mobile could Messenger a serious competitor to iOS-only FaceTime, clunky Skype, and less-ubiquitous Google Hangouts.
09.04.15. Facebook launched dedicated web interface for its Messenger. Facebook has launched Messenger.com - a dedicated chat interface for Facebook Messenger. You can still send messages from Facebook.com as always, but Messenger.com could become a favorite of busy users concerned with productivity, or those that use Facebook to chat with friends but don’t like the social content chaos of its main site. The Messenger site features a list of your threads on the left, with a big, clean, white chat window on the right. You can use most of the mobile app’s features from here, including audio and video calls, stickers, and photos. For now it lacks the ability to record and send audio messages, instantly send a photo from your web cam, or use the new Messenger platform content sharing apps. But just like splitting Messenger’s app off from Facebook on mobile, doing the same on the web could give the company more room to pack in bonus features that differentiate it from SMS and other chat apps.
27.03.15. Facebook wants to replace business2customer email by its Messenger. Facebook is aiming to use its Messenger to reinvent communication between customers and businesses. The idea is that people hate touch-tone phone tree customer service calls. Endless email threads are annoying too. People would rather just text asynchronously in a single chat thread. To allow that Facebook is working with an initial set of partners including Everlane and Zulily to change how people contact them. For example, if you buy something through Everlane, but want to modify, track, or return your order, you’ll be able to contact the business through Messenger. And rather than getting individual emails about order confirmation and your order shipping, you’ll be able to opt to get those messages in Messenger. Customer support will be permitted over Messenger thanks to an integration with ZenDesk. Businesses that already use live chat systems for customer support will be able to run that communication over Messenger.
14.11.14. BBM gets web-conferencing feature. BlackBerry is rolling out a new enterprise-focused feature for its mobile messaging solution: BBM Meetings. It's a voice and video teleconferencing solution that will be available on Android, BB10, Windows PC and Mac (iOS support is coming soon) that lets you start or schedule a virtual meeting on the fly from BBM chats. Invitees can be attended via BBM or email, and the meetings are synced up to your device’s calendar automatically. You can also present from either your mobile device or desktop, sharing your entire screen, a presentation, or a specific document. The BBM Meetings can support up to 25 participants at a time, with HD video. BBM Meetings will cost you $12.50 per host per month (attendees can participate for free).
01.11.14. BlackBerry adds self-destructing messages to BBM. There are several new features in the latest BBM update, but two that deal with disappearing messages: Message Retraction and Timed Messages. Message Retraction is essentially an “unsend” feature, which allows you to take back a BBM message, most likely because it was sent erroneously or that it’s no longer accurate. Since BBM features read receipts, you can be sure that your recipient didn’t see your message before you rescinded it. The other new feature, Message Retraction, works a lot like Snapchat. The timer allows the sender to set a time limit for the recipient to view the message, which will usually contain a photo. So the recipient can look at your, say, vacation photo, for up to 15 seconds but no longer. You can’t set a time limit for the message’s availability yet, but you can decide to retract it manually.
17.06.14. BlackBerry launching an encrypted version of BBM. BlackBerry is launching its instant messenger for enterprise users called BBM Protected, that enables FIPS 140-2 cryptographic messaging between users within the same enterprise, or between organizations who also use BBM Protected, for secure and confidential communications. External communications between organizations using different messaging servers could be a key feature for landing government and corporate contacts. For instance, defense agencies could communicate securely with their contractors, or big companies could encrypt their communications with their law firms.
14.06.14. Facebook Messenger adds video messaging. Facebook has updated its Messenger app for iOS and Android devices, giving users the ability to record and send 15-second video messages. The world of instant messaging is becoming increasingly important as IM apps replace SMS text messages. Not only are IM apps more versatile - you can send pictures and now videos, rather than just words - they're also cheaper. Unlike SMS, which charges for each message, the only cost for instant messages is the price of your data allowance. Even better, if you're connected to Wi-Fi, every message is free.
2003. Business IM added to BlackBerry mix. BlackBerry is slotting instant messaging for businesses into its BlackBerry wireless e-mail device, using IBM's Lotus Sametime. The instant messaging software promises to allow businesspeople to exchange real-time text messages with recipients using desktops or handheld devices. It includes firewall security, single sign-in and message logging. For Lotus, the deal is another front in its push to sell instant messaging products to businesses. Sametime instant messaging software touts to enterprise customers looking for messaging services with security and customization features. The impetus to sell instant messaging products to businesses comes from the software's popularity among general Internet users. Services offered by AOL, Microsoft's MSN and Yahoo that allow people to exchange messages, files and video in real time have amassed millions of users. However, some companies have decided to block use of consumer instant messaging services like these, for fear of security breaches and for the lack of archiving capabilities for accountability purposes.