8x8 vs Five9

2021. 8x8 acquires UC-provider Fuze



8x8, a prominent provider of integrated cloud communications platforms, has announced its acquisition of Fuze, a fellow player in enterprise cloud-based communications, for an estimated amount of $250 million. This strategic acquisition is expected to drive innovation within 8x8's XCaaS (eXperience Communications as a Service) offerings and expand its enterprise customer base while strengthening its global presence. Both 8x8 and Fuze have earned significant recognition in the marketplace, with 8x8 recently being named a Leader and Fuze recognized as a Visionary in the 2021 Gartner Magic Quadrant for Unified Communications as a Service, Worldwide.


2021. Zoom, Five9 Scrap $14.7 Billion Deal as Investors Vote No



Zoom Video Communications Inc. and Five9 Inc. have terminated their $14.7 billion merger agreement due to a significant drop in Zoom's share price, resulting in a nearly one-third reduction in the deal's value. As a result, shareholders of Five9 rejected the offer. Zoom had intended to acquire Five9, a provider of call-center software, to enhance its widely used videoconferencing application in the face of intensifying competition. Headquartered in San Ramon, California, Five9 develops cloud-based software that utilizes artificial intelligence to assist companies in addressing customer inquiries and engaging with them irrespective of language, location, or device. According to its website, Five9 serves notable brands such as Under Armour, Citrix, Athena Health, and Lululemon.


2021. Zoom buys cloud call center firm Five9 for $14.7B



Zoom has reached an agreement to purchase cloud call centre service provider Five9 for approximately $14.7 billion. This proposed acquisition is part of Zoom's ongoing efforts to expand its range of offerings. Over the past year, the video conferencing software has introduced various office collaboration products, a cloud phone system, and an all-in-one home communications appliance. By acquiring Five9, which serves more than 2,000 customers worldwide, including Citrix and Under Armour, and handles over 7 billion minutes of calls annually, Zoom aims to enter the contact center market valued at around "$24 billion."


2015. Fuze acquired online team collaboration platform LiveMinutes



Web Conferencing company Fuze has recently acquired LiveMinutes, an online team collaboration platform. LiveMinutes offered a workspace where co-workers could collaborate by sharing various file types, including Office documents, PDFs, and PSDs. Additionally, it facilitated conference calls via the web or Skype. This acquisition marks a significant expansion for Fuze, as it transitions from solely focusing on online meetings to introducing a new product called Fuze Spaces. Fuze Spaces enables colleagues to chat, share, and provide feedback on files, organize projects, and more through a web-based dashboard. In parallel, Fuze has secured $20 million in fresh funding to support its ongoing business growth. The company positions itself as a contemporary alternative to services like WebEx and GoToMeeting, offering voice and HD video conferencing solutions that empower distributed teams to connect, share content, and collaborate via the cloud.


2009. Box.net has partnered with Fuze Meeting



Box.net has formed a partnership with Fuze Meeting to enhance its online office suite by integrating real-time online meetings and screen sharing capabilities. By leveraging Fuze as part of your Box account, you can now conduct meetings, share your desktop (requiring a download), and upload your Box files to a collaborative space within Fuze. This integration of Fuze Meeting into Box's OpenBox system expands the range of services that users can connect with their Box account, including popular options like Gmail and Zoho. While Fuze competes with well-established services such as WebEx and GoToMeeting, this collaboration with Box could provide a significant advantage by tapping into the enterprise user base that is more receptive to adopting new SaaS tools. This partnership has the potential to contribute to Fuze's market share growth in the industry.


2009. Fuze Outdoes Free Online Meeting Makers in Several Ways



After trying Fuze, even though it’s not free and I’ve been slightly ***


2008. Remote meeting app Fuze is decent but incomplete



There's a new WebEx competitor hitting the market: CallWave's Fuze. Its advantages: No download required on either the viewing or the presenting side. It works with video and allows markup of video frames. And it has some nice call-handling features. I used the tool briefly and although I found some bugs and performance issues in this early version, I like the design and found it simple to use. You can upload documents to share (images, text files, PowerPoint presentations, even videos), and once you're sharing them, use simple drawing tools to mark them up and illustrate points. On the shared video player, you can sketch over the top of a paused video, and the sketches stay attached to the particular frame; you can see which frames have markups by little icons on the player's progress bar. On the downside, you can't (yet) use Fuze for screen or ***