Every social interaction is an opportunity for lead generation. That's why social media management tool Zoho Social added integration with Zoho's CRM. It allows to automatically create new leads from different social networks, such as: Twitter timeline, likes, keywords, or followers; Facebook likes, posts, or messages; Google+ keywords... and more. So, you can track revenue from your social media marketing efforts. Another new feature in Zoho Social is Instagram scheduling and posting. Many brands use repost for Instagram in interesting ways to build their profile and drive engagement. So the Repost for Instagram on Zoho Social will help to automate this process.
Microsoft unveiled the new addition to its Office 365 suite - application for shift workers and management, called StaffHub. The program is aimed at those who don’t tend to work from desktop computers and have different schedules from week to week, such as in retail, hospitality, restaurants and other industries. Managers, who may have access to desktop or laptop computers, may use the web version of StaffHub to create the staff schedules in the program, but employees will likely only use StaffHub from their mobile phones. Staff can swap shifts with other workers in the mobile app and request time off — requests that get routed to a manager for approval. Push notifications are used to alert users of these requests and approvals along with other updates, private notes, chats and more. Plus, the app can be used for sharing notifications and internal resources. The software is available for free in Office 365 commercial plans.
Google Cloud Platform is launching a new key management service, that will help enterprises, especially in regulated industries like healthcare and banking, to create, use, rotate and destroy their encryption keys in the cloud. Enterprises have traditionally managed their keys on-premise, but as they have slowly moved more of their workloads to the cloud, they have also started thinking about how they can manage their keys in the cloud, too. With the AWS Key Management Service and Azure Key Vault, Amazon and Microsoft have long offered a similar tool, for example, and even Google itself already offered a more basic version of Cloud KMS for users who wanted to supply their own encryption keys.
Online accounting app Zoho Books adds some usefull features for working with documents. The Auto-scan option in Zoho Books lets you scan your documents, and capture the details automatically, so they can be converted into an expense, bill, or purchase order. If you’ve already scanned them, you can upload them directly and our software will extract the key data for you. The Documents feature comes with its own unique email address, so you can get your files into Zoho Books just by emailing them. Once you receive a file, you can move it to one of your folders or create a transaction from it, and the inbox gets cleared. The documents are automatically stored in one secure hub as soon as you upload them, which means you have one common place to view and manage your documents.
Atlassian has acquired project management service Trello for $425 million. Just like with many of Atlassian’s other acquisitions, the company plans to keep both the Trello service and brand alive and current users shouldn’t see any immediate changes. With Trello, Atlassian is acquiring one of the fastest growing project management services. It now has about 19 million users. Trello brings more productivity to individual and team projects. It shows all of the projects from the entire team in a single glance. Assigning projects is easy, just put them in the assigned person’s or team’s list and when completed drag it to the completed list. Each “card” or task can be commented on and links can be added. Trello works across multiple devices and uploads files from Dropbox or Google Drive.
Magento scored $250 million from Hillhouse Capital for growth, worldwide expansion of sales, marketing and client support, new product innovation and future acquisitions. Magento is an open source ecommerce software platform for merchants and brands in both B2C and B2B industries. Magento claims that its ecommerce platform powers 250,000 websites worldwide for customers including Nestle, Coca-Cola, Burger King and Ikea. It also claims to have powered $50 billion in annual transactions.
Messaging app Telegram adds “unsend” feature which lets users retrieve (i.e. delete) messages within two days of sending them. Secure messenger Signal also recently added an ephemeral messaging feature, back in October — albeit for ‘tidiness’, not privacy. Telegram’s unsend feature works within one-to-one and group messaging scenarios, and has to be enacted within the 48 hour window. It says the idea is to serve users with ‘morning after messaging regret’ by letting them scrub stuff they wish they’d never said.
Microsoft is replacing the stand-alone enterprise social network Yammer in favor of deeper levels of integration with Office 365 services. Last year Microsoft turned on Yammer by default for all eligible Office 365 customers. Since then, the vast majority of Yammer customers use it as part of an Office 365 subscription. The new customers that want to use Yammer will have to sign up for an eligible Office 365 plan. In a notice about Yammer, Microsoft explained it was "strengthening Yammer integration" with various Office 365 collaboration tools including SharePoint, OneNote and Planner.
Freskdesk has acquired Banglaore-based startup Pipemonk that helps companies move data between cloud applications such as CRM, eCommerce, marketing and help desk services. The latter is particularly important to Freshdesk, whose primary products include customer service and help desk offerings. Pipemonk gives Freshdesk more than simply a generic way to automate the flow of data between services. It will have practical application in-house, helping pull together the half dozen services, Freshdesk has acquired in a mini shopping binge over the last 16 months.
Google's G Suite still doesn't have its own project management app. And the recent partnership with Slack means that it won't appear in the near future. But Slack doesn't fit all companies, some of them prefer kanban-style project management, for example. For these teams there is a new option - Kanbanchi. This service integrates into your G Suite dashboard, plays well with Drive and Calendar and allows to create multiple kanban-boards. Kanban-board organizes your tasks into columns according to their status, i.e. "ideas", "to-do", "in work", "done", etc. Thus the whole project is visualized on single screen and you can evaluate it at a glance. The app is free for use, but it provides also paid version ($20/month/user) with some additional features like Gantt Chart, Time tracker, your company style.