Enterprise 2.0 News

26.04.18

Cloud integration service IFTTT raised another $24 million in funding to take its business deeper into areas like enterprise and IoT services. IFTTT today has 14 million registered consumers. Products from Google, Microsoft, Amazon, Twitter, BMW, Samsung, IBM, MyQ, and Verizon are among those touched by IFTTT scripts. Despite all the competition, IFTTT has grown as a long-tail play, by focusing on specific actions between apps and devices, some of which are created by users of its platform and some by the companies themselves, and often are not provided elsewhere either because companies have yet to integrate directly, or the action is perhaps too specific.
26.04.18

E-commerce service BigCommerce, that powers online stores for Sony, Toyota and 60,000 other merchants, has raised $64 million to accelerate its business. BigCommerce has developed a template for its customers to launch websites with manageable shipping and payments tracking. It also makes it easy to cross-sell on Amazon, eBay and Facebook. The company claims it is able to help e-tailers cut down on costs by as much as 80 percent. The company also recently built an integration with Instagram to make it easier for consumers to purchase directly via the app. BigCommerce also has partnerships with PayPal and Google and plans to double down on cross-platform opportunities.
25.04.18

Project management service Trello (owned by Atlassian), is getting a revamp. Trello is known for its cards and boards — and nothing else. But that also meant that power users often had to wade through a number of boards to figure out what they should focus on next. Now, Trello is getting a personalized newsfeed that will highlight activity from your Trello teams. The newsfeed will include sections like “Up Next” and “Highlights” to give you a better overview of what’s happening inside your projects.  Also new in Trello are improved notifications. You’ll now be able to change due dates and stop notifications from any given card right from the notifications. In addition, you can also mark alerts are “read” or “unread.”
25.04.18

Communications API platform Twilio announced that it has added support for messenger LINE. With this, Twilio developers now have the ability to reach users on this service. The LINE support also extends to Twilio Studio, the company’s drag-and-drop app builder, and Flex, Twilio’s recently announced contact center solution. Twilio allows sending and receiving messages and supports many of the most popular messaging platforms, ranging from Facebook Messenger and Slack to WeChat, Kik and the new RCS text messaging standard. Missing from this list are the likes of WhatsApp and SnapChat, though they don’t have APIs that Twilio could easily integrate.
24.04.18

Data analytics platform Tableau launched a new data preparation tool. The general idea here is to give users a visual way to shape and clean their data, something that’s especially important as businesses now often pull in data from a variety of sources. Tableau Prep can automate some of this, but the most important aspect of the service is that it gives users a visual interface for creating these kind of workflows. Prep includes support for all the standard Tableau data connectors and lets users perform calculations, too. Also the company added server plan for businesses that want to deploy the service on-premises or on a cloud platform, and a fully hosted online plan. Prices for these range from $35 to $70 per user and month.
23.04.18

Microsoft has ceded a major asset of its Edge browser to rival Google by releasing an add-on that boosts Chrome's phishing detection skills. Dubbed "Windows Defender Browser Protection" (WDBP) the free extension can be added to Chrome on Windows or macOS, and after a post-launch fix, Chrome OS as well. Like the defenses built into Edge, the add-on relies on Microsoft's SmartScreen technology that warns users of potentially malicious websites that may try to download malware to the machine or of sites linked in email messages that lead to known phishing URLs.
23.04.18


Google has launched a major update to Google Sheets. With this update, Sheets users can now record macros. The new “record macros” feature, which sits in the Tools menu, does exactly what you think it should do. You simply start your recording, go through your usual steps and when you’re done, all it takes to repeat all those steps is to run the macro again. In the backend, Sheets actually converts your macro into Apps Script code, which also means that if you want to dive a bit deeper or make a small change, you can edit that script.
20.04.18

Zoho unveiled Desktop Lite client for Zoho Mail. Its interface is not remodeled exclusively for the desktop but an exact replica of the webmail version for familiarity. However, with the technical advantage of an installed application being locally hosted, this desktop lite client is a bit faster than webmail, which means less loading time while using it. Dedicated badge notifications and desktop notifications will keep you constantly updated on your emails.
20.04.18


Google is launching a new messaging service simply called Chat, and it's the latest, and hopefully best effort by the tech giant to simplify the messaging offering on Android. Chat is a rich communication service (RCS) that Google has been pushing carriers and smartphone makers to adopt. It'll add features like read receipts, being able to see other people typing, full-resolution images and video, and group texting. Chat will not feature end-to-end encryption — leaving your message open to legal interception. 55 carriers, 11 manufacturers, and two operating system makers (Google and Microsoft) have signed up to Chat so far.
18.04.18

While most translation apps still work when they are offline, they can’t use machine learning algorithms that typically power them. Until now, that was also the case for the Microsoft Translator app on Amazon Fire, Android and iOS, but starting today, the app will actually run a slightly modified neural translation when offline. Microsoft is able to do this on virtually any modern phone and that there is no need for a custom AI chip in them.
18.04.18

While we are waiting for the big revamp of Gmail, its competitor Yahoo Mail released its own set of updates, covering both new personalization features and faster performance times. Among the changes that are now in place,there is a 50 percent reduction in JavaScript exceptions; and a 20 percent reduction in overall API failures. In terms of new features, there are: photo themes (the ability to add new backgrounds behind the actual interface of the otherwise relatively-vanilla mail service), tighter and better integration with calendar, smarter out of office responders.
12.04.18

Slack has unveiled some new security and compliance features aimed at boosting the appeal of its Enterprise Grid product among IT leaders and admins. The Enterprise Grid was launched a year ago and offers centralized management of the team chat application on a company-wide basis and supports up to 500,000 users. Among the new features is the addition of a new Apps page to the Slack Admin Dashboard. This improves oversight of how apps are used and managed across every workspace in an organization, providing insight into who installed an app, for example, or what channels they are used in.
12.04.18


Zoho CRM 2018 update added voice to its AI-powered sales assistant - Zia. Zia can now interact with you through both voice and chat messages to perform any action inside Zoho CRM.  Want to know your schedule for the day? Just ask Zia. On the go and want to check if you have enough inventory of a particular product before your next customer visit? Just ask Zia. Want to quickly mark a deal as Closed-Won after hanging up with the customer? Just ask Zia to do it for you. You interact with Zia either through the voice interface in the Zoho CRM app in iPhone or Android, or through the chat bar in Zoho CRM in your desktop web browser. Recall that Microsoft embedded voice assistant Cortana into Dynamics CRM almost 3 years ago.
10.04.18

Language learning service Duolingo has launched one of its biggest updates in recent years. The new tree leveling system now allows casual learners to move through the Duolingo skills tree just like before, while advanced learners can dig deeper into the new skills they just learned. Ideally, this means that everybody should be happy now and learn better. With this update, Duolingo is also introducing a number of new exercise types that focus on listening and pronunciation. Among those is a new set of phonetics exercises around pronouncing specific sounds, as well as a new exercise type that asks you to tap words as you listen to them. Another new exercise focuses less on specific words but instead tests your listening comprehension.
08.04.18

Microsoft has developed a new mode “Skype for Content Creators” will allow desktop users to place and record calls using Skype desktop software, which can either be streamed live or imported into other apps for further editing before posting. This will allow digital broadcasters, streamers, and vloggers to record videos, podcasts and live streaming calls without having to invest in expensive studio equipment.  The feature will work best for those who record video chats with other remote guests – like for a weekly call-in show – but it can also work for calls that are live streamed to other platforms, like Facebook, Twitter, or YouTube.
06.04.18

Stripe is launching a billing product for online businesses. That’ll allow them to handle subscription recurring revenue, as well as invoicing, within the Stripe platform and get everything all in the same place. The goal was to replace a previously hand-built setup, whether using analog methods for invoicing or painstakingly putting together a set of subscription tools, and make that experience as seamless as charging for products on Stripe. This launch is, in part, a response to customers demanding a billing product that gets all these invoices and subscription expenses into a single spot. Stripe at its heart is an enterprise company, which means it has to keep close tabs on the needs of its customers while still balancing the needs to continue creating new products that small businesses didn’t realize would actually solve those problems in an elegant way.
04.04.18

Zendesk announced a new enterprise content management product specifically geared for large customer service organizations. It’s called Guide Enterprise and it’s designed to provide those larger customer service organizations with a knowledge base and a content management platform for editorial planning and review. The idea is to empower customer service reps to write up solutions to problems they encounter and build up that knowledge base as part of the natural act of doing their jobs. The reps can find their fellow employees’ notes and not have to reinvent the wheel every time, and the notes and articles they write can pass through editorial review and become part of the permanent knowledge base. When customers hit the site or app, they can access solutions to common problems before having to talk to a human. The platform also includes reminders to check the content regularly so the knowledge base stays fresh and stale content is removed.
04.04.18

Popular password manager 1Password has a new subscription product aimed at business users with larger teams. The new offering, 1Password Business, replaces the Teams Pro plan. It is priced at $7.99 per user, per month, which includes a free 1Password Families membership for each user — to extend workplace security hygiene to employees’ home computing environments too. While the remaining $3.99 Teams product is geared towards smaller businesses or group users, the new Business plan offers enhanced customer support; more per person document storage; and a larger number of guest accounts.
03.04.18

Snapchat introduced a new group video chat feature, letting users chat with up to 16 people. It is also offering group voice calls with up to 32 participants. The feature is relatively simple. Just tap the video icon in a group chat to get started, or start up a call with a few people and invite new people to join. Alongside the introduction of group video calls, Snap is also bringing @mentions to the platform. Users can now tag each other in their snaps and Stories by simply typing @ before their user name. Users who have been tagged will be notified when they appear in the Stories.
03.04.18

Online design platform InVision has acquired Wake - design tool focused squarely on supporting design visibility throughout a particular organization. Wake allows companies to share design assets and view work in progress as designers build out their screens, logos, or other designs. Design team leaders, or other higher-ups at the company, can upvote certain design projects or give feedback on specific tweaks. One of the most attractive features of Wake is that sharing on the Wake platform was implicit, rather than on InVision where designers have to take an extra step to upload their prototypes on InVision. Wake will continue to operate independently within InVision, but some of its tools will be integrated into the InVision core product. Moreover, as part of the deal, Wake will be introducing a free tier.